2/10 - Tồi
Janet
06/11/2025
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have NEVER written a bad review for ANYTHING! When we arrived the hotel looked closed; lobby is dark. Desk clerk said “the hotel is a “pub style” hotel.” No refrigerator, no microwave, no closet for your clothed & only dim lighting throughout the hotel. Warning us that the lights in the room are “LO lights”. Desk clerk offered to bring us a 40 watt bulb!! The lights are SO dim that we cannot read in the room; we must use our phone flashlights to see & find anything!!! There is ONE (yes only 1) luggage cart for the ENTIRE 3 floor hotel. The luggage cart is an AIRPORT CART—Not a hotel LUGGAGE cart. It took me 3 trips to unload my things. There are 2 (that’s TWO) electrical outlets in the room. One by 1 side of the bed & one on the table opposite the bed. NO CHAIR (only an ottoman) in the room. Finding your room number is impossible to read. Hall lighting is so dim you can’t read the “cut out” numbers on a wooden plank. It was advertised with “breakfast included”. Hotel clerk warned me that it’s ONLY a CONTINENTAL breakfast! No telephone in the room. That’s dangerous for emergencies & unsafe. The price advertised is not what you pay. The hotel is listed as “pet friendly” but then charged $35 extra. I was planning on booking another night’s stay but we won’t, nor will I ever trust Trivago! DO NOT BOOK this hotel with Trivago! Disgraceful, unsafe & unfit for guests. I want a full refund.
Janet
Lưu trú 1 đêm vào Tháng 11, 2025
