Breakfast, lunch and dinner served

Reviews of Crowne Plaza Moncton-Downtown by IHG

4 out of 5
Crowne Plaza Moncton-Downtown by IHG
1005 Main St, Moncton, NB

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1012 reviews
Rating 8 - Good. 279 out of 1012 reviews
Rating 6 - Okay. 71 out of 1012 reviews
Rating 4 - Poor. 43 out of 1012 reviews
Rating 2 - Terrible. 23 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great . Asked for rooms in close proximity, and they accommodated my last minute request . Minor downsides were: Rooms were a bit small and parking is an additional $10.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

NANCY, Charlottetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time staying at this property and I'll be returning on my next trip to Moncton. Very professional staff. Made to feel welcomed.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I arrived to check into the family suite. In pictures it shows 3 beds. There are two beds and extra floor space for the extra cost. Discussed with front desk. No resolution. At check discussed again. Given free parking. Later called with a $25 credit to me. The $170 difference from a regular room..is not worth inlt because all you get is extra floor space not the bed in the picture
Stayed 1 night in Jul 2025

10/10 Excellent

Fred Antonio, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, quiet, good dining options.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fred

Travelled with group
Liked: Amenities, property conditions & facilities
Nice personel!!
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we were just in for a quick overnight, it had everything we needed. Safe and secure property and parking were important for us, so thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Charelene

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much. Good location, can walk to several great restaurants. Pet friendly. Enjoyed the steam room! Would recommend to others
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, professional staff and the rooms are modern and very clean!
Stayed 2 nights in Jul 2025

8/10 Good

abbas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except we got charged for the breakfast and it was part of the reservation We talk to the reception they told us we have to talk to Expedia but we have to pay now
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you expect from a corporate hotel - clean, easy checkin, quiet room, walkable to restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

The hotel is clean and very comfortable. It Is centrally located and the staff are very helpfull
Stayed 1 night in Jul 2025

8/10 Good

Parker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Auto checkout didn’t work but staff was very nice. The room was lovely and cool during the heat. Slept great and really enjoyed stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean and well kept
Stayed 1 night in Jul 2025

10/10 Excellent

JIA, BROOKLYN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. They have a steam room, hot tub, and a pool. The steam room is a huge plus for long distance travelers.
Stayed 1 night in Jun 2025

8/10 Good

Jared

Stayed 1 night in Jun 2025

10/10 Excellent

Duyen

Stayed 2 nights in Jun 2025

10/10 Excellent

Kelsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfy and the room was clean. Can’t ask for much else.
Stayed 1 night in Jun 2025

8/10 Good

Jelisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

Karanveer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and there was the restraunt in the hotel which was very good. The pool, gym and hottub were great. The parking area was also very well maintained. Really appreciate the kindness and hospitality by the staff. Received a small stuffed bunny in the room which was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul, Charlottetown

Travelled with group
Liked: Cleanliness, amenities
Great downtown location. Beautiful property. Comfy beds.
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The rooms were clean and spacious, the beds comfortable. The staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
I stayed for one night and so did not use all of the facilities. Location was convenient for the VIA rail station and downtown.The breakfast in the restaurant was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Judiann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Parking restaurants rooms
Stayed 2 nights in May 2025

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown. Having Baton Rouge for room service is great. Extremely clean. Only complaint is that the rooms are dated and seemed stuffy/stale air.
Stayed 1 night in May 2025

6/10 Okay

BONNIE

Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. I would have given the hotel a 5 star however the air conditioner was an issue. It would blow ( extremely fast on low fan) out really cold air ( for a short time) and then shut off. Then it would get stifling hot before it would go through the same process. Overnight, it never came on at all. This is my second time staying at the hotel and the air conditioner did the same thing. Other then the above, the hotel was clean, beds were comfy, staff were amazing and the hotel is nice and close to the Avenir Center.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Right on Main Street. Had to pay to park though
Stayed 1 night in May 2025

8/10 Good

MARTINE

Stayed 2 nights in May 2025

10/10 Excellent

Jamison, Cornwall

Stayed 1 night in Mar 2025

10/10 Excellent

Ethan

Stayed 1 night in May 2025

10/10 Excellent

Tiziana

Stayed 1 night in May 2025

10/10 Excellent

Marc

Stayed 1 night in Jan 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Kelsea, Parrsboro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in May 2025

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Jayda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in May 2025

10/10 Excellent

Letisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Also found a sweet note left on our bed with a little stuffed bunny when we arrived
Stayed 1 night in May 2025

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location.
Stayed 1 night in May 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were taking in a show at the Capitol - perfect location. Barely a 5 minute walk. Parking is great, and hotel was very clean, and room was a good size. Comfortable beds, and great black our blinds!
Stayed 1 night in May 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient and well located.
Stayed 2 nights in May 2025

10/10 Excellent

Jason, Dartmouth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location downtown. Recommend
Stayed 1 night in May 2025

10/10 Excellent

Irwin

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was very clean. The only thing I didn’t like was the soap, shampoo etc.. was highly scented and I have an allergy to scents. I had to use my own shampoo as soap. Thankful I had my own. Other than that, the staff was very friendly and helpful when I was having issues logging into the free Wifi.
Stayed 1 night in May 2025