6/10 - Được
Karla
Đi cùng gia đình
27/05/2024
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
I selected this particular property because it carries the Hilton name. I’ve never been disappointed by a Hilton hotel until now. This property is old and run down. As soon as I walked in the lobby felt warm. There are automatic glass doors and people go in and out constantly. The right thing to do would be to have the air curtains by the doors on, they were off. It was warm and humid. The hallways were also warm, the elevators were hot, no ventilation what so ever. The rooms were somewhat clean except you can tell that it was old. You could tell the bathroom had been remodeled except that they kept the old faucet. It was a modern rectangle shaped sink and had one of those old short faucet, making it difficult to wash your face and brush your teeth. There was a small fridge in the room but wouldn’t cool anything. There was no microwave, only a coffee maker. Room cleaning was good, but they would not leave plenty of towels, nor complimentary waters. Only one bottled water per room. I went down to the lobby to see if I could get more water from the front desk. There were 2 attendants, who were helping other guests so I went to the bar area. I asked a gentleman named Tony if there was a snack bar in the hotel. He asked what I needed and I told him I needed water and maybe some snacks. He gave me 3 bottled waters from the front desk and offered to go to the convenience store for me and get whatever I needed. I took him up on it, he was the best part of the stay
Karla
Lưu trú 2 đêm vào Tháng 5, 2024