2/10 - Tồi
Jawna
Đi cùng bạn đồng hành
30/05/2024
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There were two things good about this place. The location and the bed. The rest was horrible. The room was dirty, the lock on the door did not work right, it is very dated. The wallpaper was peeling off the wall in two different places. There was mold in the shower. There were stains in the bed sheets. The carpet was not vacuumed. The microwave was dirty. Mini fridge was dirty. Light in the shower did not work. One of the lights in the bathroom did not work. The hairdryer was beyond damaged. It was melted on one half and completely missing on the other half. On day four, I had to request to have our room cleaned. I was told, we only clean every three days. I stated I knew that and that we were on day four without anyone to come to our room. It was suggested that I left the do not disturb sign on the door. We didn’t have one. That is just the room. As far as the staff go, I have met nicer people who have been waiting in a traffic jam for an hour. When we arrived and went to check in. They asked for my credit card and drivers license. I thought that they were just going to verify that I was who I was claiming I was as I had booked through Expedia. The front desk took my credit card and license and without my permission, photocopied both. They had everything they needed to easily have my identity stolen. I was uncomfortable with this and expressed my concern. I was told “it’s just what we do”. I made sure before we left the hotel that I received that piece of paper back to me.
Jawna
Lưu trú 5 đêm vào Tháng 5, 2024