Dear Ching Yuen:Thank you for completing the survey regarding your recent stay at our property.According to the hotel rule, for the guest stay more than three days, we will do the in house service every three days or upon request by guests. You can request the service at any time if you want.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Dear Mathieu:Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Thank you.Hotel Montreal Metropolitain

Dear Jackie,Thank you for completing the survey regarding your recent stay at our property.We passed the message to our front desk and they are aware of their behavior and will improve in the future. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Yours Sincerely,The Management

Cher Joseph :Merci d'avoir répondu à l'enquête concernant votre récent séjour dans notre établissement.Nous avons essayé d'améliorer la qualité du petit-déjeuner. Et nous proposerons davantage d’options dans un avenir proche.Au nom de toute notre équipe, je tiens à m'excuser de ne pas avoir dépassé vos attentes. Votre satisfaction est importante pour nous et nous utiliserons les commentaires que vous nous avez fournis pour mettre en œuvre des améliorations afin de garantir que nous offrons une meilleure expérience aux clients à l'avenir.J'espère que vous envisagerez de séjourner à nouveau chez nous afin que nous puissions avoir une autre chance de vous offrir une expérience supérieure.Merci!

Dear Beto:Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Sincerely,The Management

Dear Mustapha:Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Best Regards，Hotel Montreal Metropolitan

Dear Jacques:Thank you for completing the survey regarding your recent stay at our property. We regrated that you marked 1/5 and stated " Terrible in all meaning". Would you mind to say it specifically? Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you.Yours Sincerely,ManagementHotel Montreal Metropolitan