Khách sạn Mow Cop

"I recently stayed here for a training event. The facilities were generally ok and the staff were very friendly and helpful, and the food was good. Some parts of the property do feel a bit dated and could benefit from some refurbishment. The main issue I had was with the shower in my room, which had no cold water at all and was boiling hot. Unfortunately, I only discovered this in the morning, so there wasn’t really time for it to be fixed before I had to leave."

"Overall an okay experience. I got there in the dark on a rainy day. I got an average room. TV wasn't working. Heating was off, had some issues but they solved it with electric heaters instead. A place suitable to spend the night, nothing fancy. "

"Great hotel only drawback was no restaurant for evening meal however breakfast was excellent "

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"Duvet was soiled and stained. Teacup in the hotel room had chips in it. Staff entered the room early although we had a late checkout. Beds not made properly. Knocking on the door and no one there hotel blamed children for this. Very bland and in need of some tlc"

"Parking was very easy and staff were amazing. Only thing I would comment on is the room we were in was looking a bit tired and was in need of a deep clean a lot of dust in higher up places and the breakfast should have more options."

"Wet and damp walls no water to shower.. Starf require customer service lessons "

"Great hotel which is clean and great friendly staff. "

"The room had everything you needed in terms of toiletries and refreshments (milk and coffees etc)"

"Fantastic service, welcoming and friendly staff. Well decorated and clean room and fantastic breakfast options. "

"Castle House stands in the grounds of a small castle. It has an electric gated entrance and there are CCTV cameras everywhere - even on the hot tub. The property has recently gone through renovation and is very modern and well maintained throughout. TVs in bedroom 1, lounge and kitchen with full Sky packages, Kitchen has everything you need and hot tub and sauna were an excellent addition. Beds were very comfortable. Small negatives: couple of chipped cups, dusty unit in bedroom 1, bathroom...

"Was a nice easy check in and out, staff was lovely and helpful and the room was clean and well maintained."

"Loads of room. Well decorated. Very quiet"

"Beautiful hotel with excellent spa "

"Very disappointed to find our rooms didn’t have windows ! This fact was not mentioned when we booked ! Hotel was generally quite “tired”."