2/10 - Tồi
Lisa
Đi cùng gia đình
29/04/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would love to be able to submit pictures of my room which I took before I checked out. It was absolutely filthy. There was smudge marks of dirt and I don't know what on the walls, the mirror and shower were not cleaned from previous. The stove face was filthy and cracked, the microwave was cracked, the refrigerator was dented and dirty on the side, the bottom of the dishwasher frame was broken and dirty. The furniture was gross, worn and dirty, the tables were worn down, there were cheese its in the door frame of the door to the outside deck left from the previous people and the floors were not clean. The woman who checked us in was rude and barely said anything. The hallways were dirty and the pool was shut down the second day we were there. There were clothes and toys thrown everywhere in the inside pool area and the entire place was dirty. I would never recommend nor stay here again. I understand it a busy time of year, but cleanliness is something that is controlled and does not need maintenance. The marks on the wall of food and dirt in my mind are completely unacceptable and the condition of the appliances are as well. The amount of money I paid for one night does not justify the condition of these items. The entire 4th floor smelled of weed. The one storage room off of the parking garage was so dirty and unkept I was shocked. I am disgusted and disappointed.
Lisa
Lưu trú 1 đêm vào Tháng 4, 2025