"They gave me the wrong room key 2 different times no hot water drug traffic right outside my door and to me I was not allowed back on premises because my husband had a seizure outside in the car in there parking lot"
"They gave me the wrong room key 2 different times no hot water drug traffic right outside my door and to me I was not allowed back on premises because my husband had a seizure outside in the car in there parking lot"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This wonderful historic mansion hotel is a truly lovely place to stay. The housekeepers are so warm and welcoming, the rooms are beautifully appointed: spacious and comfortable, with handsome period furnishings. The breakfasts are to die for. My first choice every time for a place to stay in New Albany or Louisville.
This wonderful historic mansion hotel is a truly lovely place to stay. The housekeepers are so warm and welcoming, the rooms are beautifully appointed: spacious and comfortable, with handsome period furnishings. The breakfasts are to die for. My first choice every time for a place to stay in New Albany or Louisville.
Anonymous traveller
Reviewed January 16, 2019Reviewed January 16, 2019
I couldn’t fault any aspect
The only issue I had was the toilet was very low being 6’2” with poor knees it was difficult and I would imagine also be difficult for older guests
I couldn’t fault any aspect
The only issue I had was the toilet was very low being 6’2” with poor knees it was difficult and I would imagine also be difficult for older guests
We were directed to the best car park nearby which was on the same block. Staff really friendly and the room was excellent. Would recommend this hotel if you are in visiting
We were directed to the best car park nearby which was on the same block. Staff really friendly and the room was excellent. Would recommend this hotel if you are in visiting
Wonderful stay. Service from the front desk staff was fantastic and each member was personable.
Due to the coldness outside, it would have been great if the rooms had a heating function.
Wonderful stay. Service from the front desk staff was fantastic and each member was personable.
Due to the coldness outside, it would have been great if the rooms had a heating function.
Dileta
Reviewed December 21, 2025Reviewed December 21, 2025