Khách sạn New Berlin

"The check in was great, the room was very clean and provided everything needed."

"Rooms were very clean and the hotel is amazing with access to the river "

"Great spot and walking distance to Gruene Hall. "

"Rooms are fine, very old building. Rusted shower heads, not the prettiest hotel inside and out. Very expensive for what you get and customer service is not that friendly. "

"Great location that is close to everything. Staff is welcoming and helpful. Room was clean and comfortable throughout my stay. "

"Paula, the wonderful lady at the front desk was so helpful and pleasant. We were greeted wonderfully every time we seen her. Give her a RAISE! "

"Ok"

"Staff at the cafeteria were super rude. Didn’t appreciate the fact that she kept telling everyone in our party to come in earlier or we wouldn’t be served not knowing that we had arrived super late and drove hours to get there. The following day we heard the same persons deny service to a family because they were there 15 min til 9 am. "

"Courteous, kind and helpful staff"

"It smelled like dead animal in parking lot, 3 days in a row that made my car stink, manager was rude, the room had multiple different bad smells depending on day, the (free) breakfast had no meat"

"Room felt dirty, someones sweatshirt was left on the bathroom counter. Sheets didn't stay on the bed. Shower was not warm. Overall, very basic hotel with small rooms, elevator was slow, ice machine broken or not existant on 2nd and 3rs floor. Would not stay here again. "

"Comfy bed, right on 135, very clean. Did not check out amenities, so gave them stars but dont know on it really."

"yes it was good"

"Great place to stay. Location & room were fantastic. "

"We love staying here. Very nice place "

"We were really surprised upon our arrival to the loft that my husband reserved. I usually make the reservations and we stay in a smaller room. However, he said the price was the same for the room as it was for the loft. Everything was exceptional! We were able to walk down to the river and walk around downtown. The room itself was extremely clean and looked brand new. We had a fully stocked kitchen with dishes, a balcony that overlooked the river and don’t even get me started on the bathrooms....

"Parking easy "

"Very much so"

"Loved the quiet room and home feel and the comfortable feel as well and the charm. The owners very nice and definitely a gem in New Braunfels "