Search Residences in Newby and Scalby

"Overlooking the sea. Excellent breakfast, best thing about the hotel. Last stayed at this hotel three years ago. Since then we noticed a big change in the hotel, especially the decoration and prices in the bar. Had a latte and half a pint of beer, cost £9.00 in cash!!!!! Was it pocketed or was I charged for one pint instead of half a pint?"

"We stayed last Saturday for a long overdue break away. The staff (all of them) go above and beyond for everything.. whether a couple of extra tea bags or general queries at reception. Our room was immaculate and looking out over the sea and so very peaceful. We left feeling rested and although we had never stayed over night in Scarborough, both my husband and I said we would book another break very soon simply based on bring a wonderful experience. "

"First would like to say. We checked into a beautifully finished room. The room itself was excellent but the view was not so good. I asked at the reception desk and had a very nice understanding interaction with the lady in charge. We were offered alternative rooms with amazing views, it was explained that these rooms were not yet refurbished but were available and if we found them preferable we could choose . We chose a room with a great view, very happy with the room even before its refurbished yes it wasnt perfect but this was explained the view was worth it and would love the same room after the refurbishment is finished as the fit and finish of the original room was very good quality. All staff were exellent and always willing to help. Great place . Highly recommend."

"The room was very comfortable and the staff very friendly . Breakfast was good but the evening meals ( both pizza and the main restaurant were disappointing and a bit expensive for what we got ) . Also the water temperature for the bath in our room was not hot enough - the shower was OK but not for a bath ."

"I experienced some discomforts, the toilet roll holder fell from the wall,the hot tap knob for the shower broke off in my hand and the shower connections were leaking badly,the overall cleanliness of the carpets and floors was very poor ,and it looked like they hadn't been vacuumed or mopped for a long time, and many stains were visible on the floors,the heating system was faulty in my room and was not adjustable, it was often too hot, I had to open windows to regulate temperature,in general the room was grubby, though the bed linen,towels, and tea coffee provisions was good."

"Booked 2 rooms both not very clean, Need a good scrub"

"the room was very clean and compact,the staff were great very helpful we never had breakfast but we had a lovely meal.One thing didn’t like one of the lights stayed on all night."

"Basic room but good location"

"Room was very clean and comfortable Staff friendly and helpful Breakfast was good with a wide selection of meal options Free parking is always a bonus"