Bồn tắm spa ngoài trời

Nhận xét về Renaissance Newport Beach Hotel

4 out of 5
Renaissance Newport Beach Hotel
4500 Macarthur Blvd, Newport Beach, CA

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 615/1002 nhận xét" "
Đánh giá 8 - Tốt. 186/1002 nhận xét" "
Đánh giá 6 - Được. 87/1002 nhận xét" "
Đánh giá 4 - Kém. 55/1002 nhận xét" "
Đánh giá 2 - Tồi. 59/1002 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Hrayr

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Second time staying here! My husband, baby and I enjoyed very much. Clean hotel and very nice staff!
Lưu trú 1 đêm vào Tháng 5, 2024
Hotelmgmt trả lời vào 25/05/2024
We appreciate your return visit, Hrayr! It’s great to know that you and your family had an enjoyable stay at the Renaissance Newport Beach Hotel. Thank you for your kind words about our clean, welcoming environment. We hope to see you again soon for another wonderful stay!

10/10 - Xuất sắc

Steve, Paradise valley

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome stay as always! Thank you!
Lưu trú 1 đêm vào Tháng 5, 2024
tesh trả lời vào 20/05/2024
good day, Thank you for the wonderful comment and we are glad that you had wonderful experience. We hope to see you again in the near future

10/10 - Xuất sắc

Jennifer

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Especially nice for a hotel near the airport!
Lưu trú 1 đêm vào Tháng 5, 2024
tesh trả lời vào 20/05/2024
good day, Thank you for the wonderful comment and we are glad that you had wonderful experience. We hope to see you again in the near future

10/10 - Xuất sắc

Verna

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everyone was so niceand helpful.
Lưu trú 2 đêm vào Tháng 5, 2024
tesh trả lời vào 20/05/2024
good day, Thank you for the wonderful comment and we are glad that you had wonderful experience. We hope to see you again in the near future

10/10 - Xuất sắc

Elizabeth

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay!
Lưu trú 1 đêm vào Tháng 2, 2024
tesh trả lời vào 13/05/2024
good day, Thank you for staying at the renaissance Newport beach and we are glad that you had a great time. We hope to see you again in the near future

10/10 - Xuất sắc

Tina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice stay
Lưu trú 1 đêm vào Tháng 5, 2024
tesh trả lời vào 13/05/2024
good day, Thank you for staying at the renaissance Newport beach and we are glad that you had a great time. We hope to see you again in the near future

10/10 - Xuất sắc

Eric

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A hidden gem
Lưu trú 1 đêm vào Tháng 5, 2024
Hotelmgmt trả lời vào 12/05/2024
We're so glad that you discovered us, Eric! Thank you for your five-star rating and high praise. We'd love the chance to host you again soon at the Renaissance Newport Beach Hotel!

6/10 - Được

Danya

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Loved the area, and staff
Lưu trú 3 đêm vào Tháng 5, 2024
HotelMgmt trả lời vào 10/05/2024
Danya, we appreciate you letting us know that our location along with our smiling service made your trip enjoyable. However, we would love to learn more about your experience as we are eager to earn those last few stars whenever you are back in town. Thank you!

6/10 - Được

Angelica

Đi cùng gia đình, Khách đi công tác
Our trip was a last minute family emergency so I quickly chose a hotel we had stayed at before even though our last stay was less than great. This time the beds were much better but the rooms at Renaissance are just okay. Uncomfortable furniture and thoughtlessly appointed bathrooms. Bad coffee. Plus the WiFi is terrible unless you spend another $15 for a better connection. Parking is expensive too. Self parking is $43 a night and valet is $48. We were charged for a night of valet parking even though we self parked the entire time we were there. So, make sure you double check your bill when you check out! The other thing that I found less than welcoming was the fact that I couldn’t talk to a real person about our reservation without going through a tedious automated system that took several minutes to finally connect me to a live person. All I wanted to do was confirm our reservation and let them know that we were unavoidably delayed. I had to call twice because I got disconnected and was put through Marriott Bonvoy’s corporate machine both times. When you’ve been traveling, especially because you are dealing with a traumatic family emergency, and your accommodations make tiny things inconvenient… just, no. We won’t choose to stay at The Renaissance again.
Lưu trú 2 đêm vào Tháng 4, 2024
HotelMgmt trả lời vào 25/04/2024
Angelica, thank you for taking the time to share your experience, especially given the stressful circumstances surrounding your visit. We truly regret that your stay did not meet the comfort and ease you deserved. We appreciate your feedback on the improvements in our bedding since your last stay, though it's clear we have more work to do. We understand how essential a comfortable environment is and will look into enhancing these aspects. We also acknowledge your concerns regarding the WiFi service and parking fees. We are continuously reviewing our pricing to ensure it remains competitive while providing the best possible service. We're sorry to hear about the difficulties you encountered with our phone system. We strive to make every interaction smooth and straightforward, and clearly, we fell short in this regard. Your experience has been shared with our Management Team to prompt improvements in how we connect with our guests. Thank you once again for your candid feedback. We hope to have another opportunity to restore your faith in our hotel and provide you with the excellent service you should expect from us.

10/10 - Xuất sắc

Maria A.

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful property and friendly staff!
Lưu trú 2 đêm vào Tháng 4, 2024
HotelMgmt trả lời vào 23/04/2024
Knowing the beauty of our grounds in addition to our warm hospitality made your experience at Renaissance Newport Beach Hotel five-star worthy is exciting! Thank you for your wonderful review! Hopefully, your travels bring you back to the area soon to enjoy us again, Maria!

10/10 - Xuất sắc

andrea

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
HotelMgmt trả lời vào 23/04/2024
Nothing pleases us more than knowing you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Andrea!

10/10 - Xuất sắc

Edna

Lưu trú 4 đêm vào Tháng 4, 2024
HotelMgmt trả lời vào 10/05/2024
Edna, earning five stars from a cherished guest is the ultimate achievement for us! Thank you, and we can't wait to have you with us again soon.

6/10 - Được

Varand

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s just ok nothing to write home about
Lưu trú 2 đêm vào Tháng 4, 2024
HotelMgmt trả lời vào 19/04/2024
Varand, thank you for your review and honesty. We are happy you had a satisfactory experience, but we would love to learn how to impress you further in the future. We look forward to winning you over entirely one day soon.

6/10 - Được

Sophie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There were kids running down the hallway on the 8th floor banging on doors to wake people up. The bar service was not great on Saturday night. The bartenders served us a drink in a dirty glass and did not seem all too bothered by it. The glass was filthy, and it was odd the bartender did not notice when she poured a rather expensive drink, It was very strange service for that level of a hotel.
Lưu trú 1 đêm vào Tháng 4, 2024
HotelMgmt trả lời vào 18/04/2024
Sophie, we certainly agree that the experience you described is not typical. We regret you endured disruptions from other guests. Be sure to reach out to us while you are with us in the future should you have any concerns. We would gladly assist to ensure your stay is comfortable and peaceful all around. Thank you for your feedback about the bar. We will be addressing this immediately so that every area of our property reflects the high standards our Brand is known for. Please allow us another opportunity to gain your full confidence.

10/10 - Xuất sắc

Kelsie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
HotelMgmt trả lời vào 17/04/2024
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

8/10 - Tốt

natalie

Lưu trú 1 đêm vào Tháng 4, 2024
Hotelmgmt trả lời vào 15/04/2024
Thank you for rating us so highly, Natalie. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 - Xuất sắc

Traci

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place
Lưu trú 4 đêm vào Tháng 3, 2024
HotelMgmt trả lời vào 09/04/2024
Traci, we are happy your experience at Renaissance Newport Beach Hotel was enjoyable! Be sure to hurry back for another 10/10 stay!

4/10 - Kém

Elena

Thích: Sạch sẽ
Internet for free doesn't works .They changed from my card twise time almost $50 for 1 day and $48 per parking lot .This hotel present good rpice but then changed for anything and total is different then presentation. I am not satisfied this management strategies.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotelmgmt trả lời vào 31/03/2024
Elena, we’re truly sorry to hear about the inconvenience you experienced with our Wi-Fi, and for the unexpected charges you encountered. Please know that our incidental fee is merely a hold, and if no additional charges are incurred during your stay, the full amount will be released at check-out. While we strive to price our parking competitively for the Newport Beach area, we also sincerely regret if that charge came as a surprise. We’ll discuss your comments with our team to see how we can better serve our guests, and we hope for another chance to change your impression of us.

10/10 - Xuất sắc

Matthew

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay!
Lưu trú 1 đêm vào Tháng 3, 2024
HotelMgmt trả lời vào 29/03/2024
How marvelous to know your time at Renaissance Newport Beach Hotel was impressive and perfect all around. Thank for your taking the time to share your positive experience, Matthew. We hope to see you again soon!

8/10 - Tốt

sanjuana

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
HotelMgmt trả lời vào 27/03/2024
We're grateful for your positive feedback! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further.

10/10 - Xuất sắc

soyini, Cambria Heights

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What an amazing stay. I did not want to leave. Hope to return soon.
Lưu trú 1 đêm vào Tháng 3, 2024
HotelMgmt trả lời vào 25/03/2024
We were sad to see you go as well, Soyini! It is wonderful to hear your experience was stellar from start to finish here at Renaissance Newport Beach Hotel. We look forward to welcoming you again so hurry back!

10/10 - Xuất sắc

Andrew

Lưu trú 1 đêm vào Tháng 3, 2024
HotelMgmt trả lời vào 09/04/2024
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Andrew.

2/10 - Tồi

Gurtej

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s not that good
Lưu trú 4 đêm vào Tháng 3, 2024
HotelMgmt trả lời vào 18/03/2024
We are extremely disappointed to learn we did not leave a positive impression on you, Gurtej. We would like to hear more from you so that we can continue to enhance our property and hopefully win you over in the future. Thank you.

8/10 - Tốt

David

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice lobby and heated pool. Good lobby design. Don't like the ridiculous price og $43 per night to park there! Plus have to walk a ways by exterior to get into hotel.
Lưu trú 1 đêm vào Tháng 3, 2024
HotelMgmt trả lời vào 13/03/2024
Your compliments regarding our beautiful lobby and leisure amenities are greatly appreciated. However, we regret you were not satisfied with our parking. We will discuss your thoughts with our Management Team as we strive to offer competitive rates and are always assessing and adjusting. Hopefully, you will still choose us in the future, David.

10/10 - Xuất sắc

Joshua

Lưu trú 2 đêm vào Tháng 3, 2024
Hotelmgmt trả lời vào 31/03/2024
Earning five stars from you has made our day, Joshua! Thank you and it will be our pleasure to welcome you back.

8/10 - Tốt

Linda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
The lobby was lovely and smelled very clean and fresh. The room less so
Lưu trú 1 đêm vào Tháng 3, 2024
HotelMgmt trả lời vào 05/03/2024
Knowing our lobby was inviting and ensured a warm and satisfying welcome is exciting, Linda. However, we regret your accommodations fell short. We will speak with housekeeping to make sure your next experience is seamless all around. Thank you for your helpful feedback!

10/10 - Xuất sắc

Somayeh, Kirkland

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
HotelMgmt trả lời vào 04/03/2024
It's rewarding to see that you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Somayeh.

8/10 - Tốt

Nathan

Lưu trú 1 đêm vào Tháng 2, 2024
HotelMgmt trả lời vào 21/03/2024
We appreciate your high rating. It was a pleasure serving you, and we hope to welcome you back soon, Nathan.

10/10 - Xuất sắc

Leslie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff & convenience to visiting friends & family were the best aspects of the hotel. Especially the friendliness & helpfulness of the staff (Ricardo the valet stands out). When a friend was waiting for me in the lobby, someone even offered her a cold bottle of water! My one suggestion is that the bed in my room (319) needs to be replaced. It has a big divot that ended up causing me back aches. I will be staying here for subsequent stays in SoCal & have already posted that on my (450 member) Facebook page. Thank you
Lưu trú 4 đêm vào Tháng 2, 2024
HotelMgmt trả lời vào 22/02/2024
Leslie, your generous compliments and boasting recommendations on social media are truly appreciated. We love that our warm hospitality coupled with our ideal SoCal location ensured the best trip possible. It was a pleasure ensuring a comfortable wait for your friend as well! We certainly will check out that bed though. All of us at Renaissance Newport Beach Hotel will be eagerly awaiting your next trip!

8/10 - Tốt

john

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
HotelMgmt trả lời vào 22/02/2024
Thank you for rating us so highly. We enjoyed having you here and look forward to welcoming you back the next time you are in the area. John.

10/10 - Xuất sắc

Chris

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The stay was easy and a lot nicer than I expected ! Thanks again
Lưu trú 1 đêm vào Tháng 2, 2024
HotelMgmt trả lời vào 20/02/2024
Exceeding your expectations with our stellar service and ensuring a seamless trip overall was a pleasure, Chris. Thank you for taking a moment to let us know how we are doing here at Renaissance Newport Beach Hotel. All of us hope to warmly welcome you back soon!

10/10 - Xuất sắc

Scott

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff is amazing, very friendly. Front desk took great care of me at check in, server at breakfast treated me like an old friend and Blake (shuttle driver) took great care when taking me to the airport. GM should be very proud of the team.
Lưu trú 2 đêm vào Tháng 2, 2024
HotelMgmt trả lời vào 15/02/2024
We certainly are, Scott! Our team makes us proud each day and we are thrilled to read their impeccable service shined through during your recent stay. We cannot wait to celebrate them all, especially Blake and our Front Desk Team! It is wonderful to know your mornings started perfectly and we hope we have enticed you to return. We would love to host you again soon here at Renaissance Newport Beach Hotel!

6/10 - Được

Kevin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The walls are thin we could here the door slamming from the other rooms and kids running around in the room next to us. The alarm went off on floor/room at 3am and kept going off every 20 mins or so until we called the reception to turn it off. Got very little sleep.
Lưu trú 2 đêm vào Tháng 2, 2024
HotelMgmt trả lời vào 12/02/2024
Thank you for taking the time to share your feedback from your recent stay with us. We sincerely apologize for the disturbances you experienced. We understand how crucial a good night's sleep is for our guests, and it's clear we fell short of providing the tranquil and comfortable environment we aim for. Your concerns have been noted and will be addressed with our team to prevent similar situations in the future. We hope to have another opportunity to provide you with a more serene and satisfying experience in the future.

6/10 - Được

William

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
HotelMgmt trả lời vào 07/02/2024
Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit, William.

10/10 - Xuất sắc

Kassi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Outstanding service
Lưu trú 2 đêm vào Tháng 2, 2024
HotelMgmt trả lời vào 05/02/2024
Kassi, we're thrilled to have exceeded your expectations with our service! Your kind words are greatly appreciated, and we can't wait to provide you with more exceptional hospitality during your next visit to the Renaissance Newport Beach Hotel!

10/10 - Xuất sắc

Brent

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Hotelmgmt trả lời vào 05/02/2024
Brent, receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

10/10 - Xuất sắc

Allison

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Hotelmgmt trả lời vào 05/02/2024
Thank you for your five-stars, Allison. We look forward to your return and hope it's soon!

10/10 - Xuất sắc

NEIL

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is located very near John Wayne Airport. The facilities are clean and well maintained. Highly recommended stay.
Lưu trú 2 đêm vào Tháng 1, 2024
HotelMgmt trả lời vào 29/01/2024
Your recommendation is truly appreciated, Neil! We loved offering an ideal location to ease your travels as well as sparkling clean accommodations to ensure the utmost comfort. We hope your travels bring you back to Renaissance Newport Beach Hotel soon!

10/10 - Xuất sắc

Mary Babette Rielly

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was frustrated that parking costs so much there, but otherwise was very happy with my stay.
Lưu trú 3 đêm vào Tháng 12, 2023
Hotelmgmt trả lời vào 27/01/2024
Mary, we're pleased to hear that you had an enjoyable stay with us! However, we apologize for any inconvenience you experienced regarding our parking fee. We aim to provide competitive rates for the Newport Beach area, but we understand your concern. We hope you will choose to stay with us again in the future so we can work to exceed your expectations in every way. Until then, safe travels!

10/10 - Xuất sắc

Aaron

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a great stay for my purposes. Friendly staff and clean rooms, great amenities and a good restaurant. Thank you.
Lưu trú 1 đêm vào Tháng 1, 2024
Hotelmgmt trả lời vào 29/01/2024
Thank you, Aaron! It was an absolute pleasure welcoming you to Renaissance Newport Beach Hotel and providing the warmest hospitality and beautiful accommodations! We are thrilled your dining experience at Current Coastal Cuisine further enhanced your expereince and cannot wait to convey your compliments to the team. Whenever you are in the area be sure to visit!

2/10 - Tồi

Geoff

Không thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 1, 2024
HotelMgmt trả lời vào 25/01/2024
Our apologies if your visit wasn't as expected. We eagerly await a future opportunity to make your next stay more enjoyable, Geoff.

10/10 - Xuất sắc

Jocelin

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Near the airport! Great service!
Lưu trú 3 đêm vào Tháng 1, 2024
HotelMgmt trả lời vào 23/01/2024
Jocelin, it was a joy welcoming you and providing a seamless travel experience. We love that our location served you perfectly and ensured the utmost convenience. We are also happy to hear the team left a positive impression with their impeccable service here at Renaissance Newport Beach. We hope you will think of us the next time you are in the area!

10/10 - Xuất sắc

David

Lưu trú 1 đêm vào Tháng 1, 2024
HotelMgmt trả lời vào 02/02/2024
We appreciate your high rating. It was a pleasure serving you, and we hope to welcome you back soon, David!

10/10 - Xuất sắc

Michelle

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjoyed my STAY!
It was wonderful. I was there on business and the meeting was actually at the hotel. Everything was superb! The days were long and the hotel beautiful, the amenities were exceptional. The workout room, the lounge and tv area. The snack store. The beds were great.
Lưu trú 2 đêm vào Tháng 1, 2024
HotelMgmt trả lời vào 11/01/2024
Thank you for sharing your experience, Michelle. It's truly rewarding to hear that your business stay with us was wonderful and that you found everything superb, from our amenities to the comfort of our beds. We're delighted that the workout room, lounge, TV area, and snack store all contributed positively to your long days, offering relaxation and convenience. Knowing that guests like you enjoy their stay to the fullest is what motivates us to maintain high standards in everything we do. We look forward to welcoming you back, whether for business or leisure, and providing another exceptional experience.

10/10 - Xuất sắc

Lucia

Lưu trú 2 đêm vào Tháng 12, 2023
HotelMgmt trả lời vào 26/01/2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Lucia!

10/10 - Xuất sắc

Pamyla

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love this property!
Lưu trú 3 đêm vào Tháng 1, 2024
HotelMgmt trả lời vào 08/01/2024
We are honored to receive your compliments, Pamyla, and greatly appreciate you taking a moment to review your experience at Renaissance Newport Beach Hotel. We would love to host you again and ensure another perfect stay!

8/10 - Tốt

Valerie

Lưu trú 1 đêm vào Tháng 1, 2024
Hotelmgmt trả lời vào 08/01/2024
Thank you, Valerie, for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

8/10 - Tốt

Chau

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good
Lưu trú 2 đêm vào Tháng 12, 2023
HotelMgmt trả lời vào 08/01/2024
What a wonderful compliment, Chau! Thank you kindly from all of us at Renaissance Newport Beach Hotel. We hope you will return to enjoy us again!

10/10 - Xuất sắc

Kenneth

Lưu trú 1 đêm vào Tháng 12, 2023
Hotelmgmt trả lời vào 30/12/2023
Thank you for your perfect rating, Kenneth! We're thrilled to know that your experience with us was exceptional. It was a pleasure hosting you, and we look forward to your next visit!

6/10 - Được

Gigi Coello

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
The bed was very uncomfortable. So were the pillows so I had a terrible night's sleep. Otherwise, it's a nice hotel.
Lưu trú 1 đêm vào Tháng 12, 2023
HotelMgmt trả lời vào 29/12/2023
Gigi, we are sorry to hear about your discomfort with the bed and pillows, and we appreciate your feedback for improvement. We are glad you found our hotel nice overall and hope to welcome you back for a more comfortable and restful experience in the future.