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Reviews of Diva Guesthouse

2.5 out of 5
Diva Guesthouse
24/12A Hung Vuong Street, Nha Trang

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 5 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

2.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2019

4/10 Poor

JOE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning need.
Not clean,a lot of dust in every corners,blanket not cleaned,smelly,
Stayed 3 nights in Oct 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Hotel
Lovely quaint hotel.The girl that runs this business is lovely friendly and helpful.The room was great and low price for what you get.
Stayed 3 nights in Sep 2018

6/10 Okay

paris , westside, US

Liked: Staff & service
Disliked: Property conditions & facilities
Ok guesthouse with welcoming, nice staff.
Small guesthouse with basic needs in center of beach city. There is no elevator and in room phone. I didn’t get one of the balcony room that I booked due to facility manternance. I wasn’t happy, but life goes on. I could not give a harsher review, because I love the all female staff. They were warm, welcoming, friendly, and have good communication skills.
Stayed 3 nights in Mar 2018

10/10 Excellent

Kim, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice convenient location.
GREAT STAFF, GREAT STAFF. Mira (the hotel manager) spoke great English, was very funny while being extremely helpful. She arranged a great snorkeling trip and an even better Easy Rider guided motor cycle trip up the coast to Bo Fall Waterfalls and then back thru the countryside stopping at numerous locations where my excellent guide (Mr. Tam) explained a lot of VN culture. Mira worked afternoons and evenings and helped out with all requests for info. In the morning a young man named Nin was a warm and inquisitive conversationalist. Simply wonderful person. These two and he cheerful housekeeper made my 5 night stay their simply wonderful.
Stayed 5 nights in Feb 2018

10/10 Excellent

SP, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, clean, great staff
We had a wonderful time at Diva Hotel! The staff were extremely helpful and hospitable. Their English was perfect so this is a good place to stay for those who struggle with local language barrier. We first had the balcony room which is really comfortable and airy. Our second room was smaller and loud, but that was ok. Rooms are clean and basic. Nobody told us this but to have hot water you should turn on the black switch. We learned the hard way. There are tons of restaurants and nightlife nearby within walking distance. Also, they provide a really good price for doing the boat tour of 4 islands (a lively excursion with the tour group Funky Monkey). We compared this price to other tourists on our boat.
Stayed 2 nights in Dec 2017
Response from mira on 8 Jan 2018
Thank you so much for your feedback your compliment í our motivation for our work . even we still had some t\mistake but we are so happy that you enjoyed your stayuing Thank you agian for that best regard mira

2/10 Terrible

Kim, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Like Sleeping in a Tent
While the staff was very friendly, the room had black mold in the bathroom on the floor and on the vent. The room gets very stuffy and stale. The towels are like sandpaper. Every noise can be heard in the hotel from the other rooms - very unpleasant nights of sleep.
Stayed 3 nights in Nov 2017
Response from mira on 8 Jan 2018
dear Kim, We are so sorry for the bad experience you had in our hotel,we feel so bad to hear that and we regret that we đi not know ehile you are staying so we can help you or chang the room for you or do anything that make you feel better we will clean our bathroom and change towel and improve everything in our hotel to make the hotel better thank you so much for your feedback, we promise we will be better everyday and advoid all the bad things best regards mira

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, Great staff
Small guesthouse in the tourist area. Room was large, clean and comfortable. My first time staying here but will remember for my next trip. The staff were very friendly and incredibly helpful. Santa Claus says thank you!
Stayed 1 night in Aug 2017

10/10 Excellent

Tejal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Oh my god I love the two girls who work here so much! They were incredibly friendly and helped us get discounts and let us shower before our night flight to Hanoi. Thanks so much!
Stayed 1 night in Aug 2017

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my front desk ladies!
We arrived bright and early off the bus at 6am and after emailing them the day before to let them know, they were able to get us into our room straight away. After a well needed nap, we realized the wifi wasn't working and the TV wasn't working properly, so we brought it to their attention and they IMMEDIATELY got to fixing it. The TV was fixed within 2 hours and even though the wifi took until the next day, they basically upgraded all of their wifi routers throughout the building. It was just poor timing that they went when we arrived. But once they got them up and running (less than 24 hours later) the wifi worked great! They helped get us our train tickets to continue on to Ho Chi Minh and even had somebody personally deliver them for an extra 40,000VND (like $1) so we wouldn't have to worry about picking them up and where to go at the station. The girls at the front desk were absolutely lovely and told us about some amazing local places to check out within walking distance. They even invited us out for a night on the town, but due to packing and having to be up early for the train we weren't able to make it. But they were absolute stars and I would go back just to visit them! Overall, room was great, probably need an upgrade with the AC units, but they kept the room cool to about 20C. The balcony was cute, even though the massive building built across the way blocked any type of view they used to have of the city. Bed was comfy, fridge was great and showers are ok.
Stayed 2 nights in Jun 2017

10/10 Excellent

Anuraag, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location
I loved this hotel. The front desk staff was so sweet and helpful. The rooms were bright, clean and spacious. It was a block away from the beach and was exactly what I was looking for. Lots of great restaurants around. Multiple convenience stores located right by the hotel as well. Fully recommended!

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here! Fantastic hotel & staff. Great location
Rooms were clean and smelled fresh. Housekeeping staff was exceptional. Friendly, smiling and so very pleasant. Reception was always available and tolerated my Vietnamese mispronounciations in the kindest manner. Booked three days but they were full when tried to extend my stay. Sadly had to change hotels for a couple of nights. Rebooked with them for the remainder of my stay in Nha Trang as soon as they had space.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Great Location
The area is great. A block from the beach in the center of town. The room was good for the money but a coat of paint in the room and all lights operating in the stairway would be inexpensive upgrades that would enhance the experience. A lot of banging from construction of nearby properties. While this cannot be controlled by the hotel you may want to check this situation with the hotel when booking. A big room with balcony.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and clean hotel
Great experience. Very friendly and helpful staff. Would definitely stay again. Balcony rooms definitely preferable if available.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Be Aware of Bedbugs
It's a nice hotel, close to the beach yet in a quiet alley. My room had a balcony on the 4th floor. After.staying for one night I had lots bedbug bites all over my body. It really put me off living in this hotel. Won't come back for sure.

8/10 Good

William, Retired to the Road

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, value, and location.
Nice little family-run place. Clean, comfortable, and convenient. We'd stay again.

8/10 Good

Kasper, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money!
Friendly staff and quiet neighborhood. Absolutely great value for the money!

2/10 Terrible

sun

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room condition is very durty. there is no elevater. nobody can speak english
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This guesthouse is not easy to find. Taxi driver drive around and around. He is not able to find. Room is not clear enough as there are small animals on the bed while I am sleeping. Service is good as the manager guide me to walk around the city by public transportation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
나짱에서 머무는 동안 만족스러운 숙소였습니다. 직원들이 모두 친절합니다. 그들이 소개해주는 스노클링 프로그램 또한 훌륭합니다. 저렴한 가격에 모터바이크를 빌려 많은곳을 둘러볼 수 있었습니다. 아쉬운 점은 창문밖 에어컨 실외기의 소음인데, 수리 후라면 조용할것이라 기대합니다.
Stayed 2 nights in Jan 2018

10/10 Excellent

SR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

SR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suuuuper
Super Hotel. Top Lage. Die Chefin ist toll. Super nett uns hilft wo sie kann. Für den Preis kann man natürlich nichts spezielles erwarten. Ist aber sauber und gepflegt. Komme gerne wieder
Stayed 1 night in Oct 2017

8/10 Good

dongsung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gooood
Located in the center of the traveler street. Kindly and friendly at mosphere I will stay again if i get to natrang
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine room and amazing staff
Fine and cheap hotel. Got all you need. The staff is amazing - especially a big thank you too Lee, who helped us with everything from booking tickets to driving us to the bus.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Very well located, in a quiet alley 3 minutes walk to the beach. Super cheap and great service by the staff, always attentive and helpful
Stayed 4 nights in Jul 2017
Thank you for staying with us We wish that you have amazing time in Viet nam and hope to see you again we miss you a warm hug Diva hotel team !

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Flotte værelser opvejer for dårlig service
Super flotte værelser og god service i forhold til at booke ture og viden om Hoi An generelt. Inden afgang blev vi dog bedt om at hjælpe hende med at kontakte en tidligere gæst, som hotellet havde haft en konflikt med. Konflikten havde været mellem gæsten og en tidligere ansat, som ifølge receptionisten nu var blevet fyret. Ifølge hende ville deres forretning gå konkurs hvis ikke vi hjalp dem, så vi prøvede selvfølgelig at hjælpe. Efterfølgende er vi blevet opmærksom på, at dette er en løgn, og at vi ikke er de første gæster, de prøver at udnytte til at stalke tidligere gæster som har skrevet dårlige anmeldelser. Så vær MEGET opmærksom på ikke at få jer selv rodet ud i noget lignende.
Stayed 2 nights in Jul 2017
Dear Sandra, Thank you for staying with us . Thnak you for reviewing but we really do'nt understand some of point that you wrote :(. and We are Diva hotel in Nha Trang not Hoi an , we also did not have any conflict with staff or fire them , we are very happy if you can give us some feedback about our hotel sweet couple! I hope you can read it because it is not right about our hotel. and about your hotel in Hoi an intead! thank you again for staying , I hope that you and Thomas has amazing time in Vietnam Best regard Mira

10/10 Excellent

YUNG TSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點優良，服務友善
飯店服務很優良，很友善。地點很好。
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel in ruhiger Lage
Zum Hotel: Die Fotos täuschen. Die Zimmer sind sehr abgewohnt und es mangelt an Hygiene und Sauberkeit sowohl im Bad als auch im Zimmer. Dafür war das Personal sehr nett und hilfsbereit. Das Hotel befindet sich in einer Gasse und ist deswegen vom Lärm auf den Hauptstraßen geschützt. Ich würde allerdings bei einem weiteren Besuch in Nha Trang ein anderes Hotel wählen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nhân viên nhiệt tình, nhưng giao ca nhiều người nên không nắm rõ thông tin.

4/10 Poor

Thomas R. Hansen

Disliked: Cleanliness, staff & service

4/10 Poor

Monique

Disliked: Staff & service, property conditions & facilities, room comfort
hˆotel vétuste
première nuit affreuse, chambre sans fenetre, alors que nous avions réservé une chambre avec balcon. Literie nulle. la 2ème nuit, nous avons enfin pu changer de chambre. petit déjeuner trsè moyen.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonne situation de cet hotel
Nous avons apprécié notre séjour et avons réservé des nuitées supplémentaires. Grande gentillesse de tout le personnel. Par contre, ils ne parlent pas anglais.

8/10 Good

sylvain

Liked: Cleanliness, property conditions & facilities
hotel bien placé
hotel très sympa

10/10 Excellent

Алекса, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хороший недорогой отель
Отдыхали в феврале-марте 8 ночей. все очень понравилось. расположение супер - в центре туристического квартала. правда напротив была стройка, утром было шумно, но от этого никто не застрахован - эта же стройка была напротив дорогущего отеля Галина. номер большой, чистый, есть балкон (брали делюкс). Убирали не каждый день, а только когда мы оставляли ключ на ресепшене. для нас это плюс - напачкать мы не успевали, зато наши вещи никто не трогал и не перекладыал. на 1 этаже есть кухня, которой можно пользоваться, также можно купить пиво и воду дешевле чем в соседнем магазине. хозяин и персонал очень дружелюбные и внимательные спасибо им большое! за такую цену отель более чем хорош

6/10 Okay

NA

Liked: Cleanliness
Disliked: Staff & service
발코니룸만 괜찮고 서비스는 별로
발코니방으로 4박 예약했는데 첫날 방에 문제가 있다면서 하루는 일반룸으로 줌(다른사람한테 방을 준듯) 차액 달라고 했더니 체크아웃할때 준다고 함. 일반룸은 위아래층의 화장실 소리뿐 아니라 말소리도 다들림. 다음날 발코니방으로 바로 바꿔줌. 방은 깨끗하고 뜨거운물 잘나오고 와이파이는 잘됨. 체크아웃할때 차액 달라고 말했더니 그제서야 환불해줌. 그러나 까먹은척 하면서 큰돈단위밖에 없다며 돈 잔액달라고함 잔돈없으면 안돌려줄 생각이었나...무튼 방은 괜찮았지만 이런 사소한 일들이 이 호텔을 비추천하게 함

6/10 Okay

Mathias, Denmark

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Great until the last day
Everything was great the first couple of days. Great comfort, clean room and friendly service. One day before we had to check out we prolonged our stay with half a day and paid for it. We asked the receptionist if we could stay in the same room and she agreed. The next day it knocked on our door and and we were ordered (not asked politely) to change room and it should be within the next 15 minutes. The new room was dirty and smelled. The bathroom was not cleaned up after the former visitor, finding used razorblades in the sink, a used toothbrush and dirty underwear in the closet. I don't think it is fair to charge for such a room.

6/10 Okay

nima

Liked: Cleanliness, room comfort
Disliked: Staff & service
sådär
det var rent men utan hiss och unga killen som satt i receptionen hjälpte inte till med väskorna så fick gå i trappen med 3 väskor. sen låste dom in våra pass och fick inte upp kassaskåpet när vi skulle åka så missade bussen till hoi an och fick ta nästa. men förutom det så var det en ung tjej och en gammal kvinna som var supertrevliga men ingen varmvatten så jag skulle inte stanna där igen.

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобное расположение, тишина
Понравилось. Рекомендую.

8/10 Good

Amaury

Liked: Cleanliness, property conditions & facilities, room comfort
Diva guesthouse, séjour de 1 nuit
Nous sommes arrivés tôt le matin et nous avons eu accès à la chambre. Plus tard quand nous sommes sortis, l'hôtel nous a tout de suite proposé la location d'un scooter. La chambre et simple mais pratique pour profiter des alentours. Nous avons pratiquement apprécier de boire une bonne bière au Pankoff Beer Club. Sans doute la meilleure qu'on ai trouvé au Vietnam. Juste à côté de la rue des resto, a 5 minutes de la plage et en même temps dans une petite ruelle au calme.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

10/10 Excellent

Ka Lung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff good hotel and near to beach
Good staff and good location. Very near to Sinh Tourist Nha Trang and the staff helped me to check in on 8am after 12 hours sleeping bus. The room was good but at high floor. So I had to take 2 big luggages for walking upstairs (no lift, but the room was very comfortable. Also it was near to the beach and many restaurants are near at night.

8/10 Good

Tommi

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super gepflegt und sehr Zentral!
Sehr guter Service, da es ein kleines Hotel ist. Es befinden sich gerade tagsüber drei sehr laute Baustellen in Direkter Nähe. Ausflug machen und alles ok! Nachts sehr ruhig!