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"Staff"

"Wish we had more time. Excellent location fabulous, clean and very very comfortable hotel. Well priced"

"The best located hotel in Nelson bay. Rooms clean pillows plush and well maintained property."

"The parking is easy but our parking space park by some one in the arrivals. The room is excellent clean and tidy."

"No complaints about cleanliness. Love the proximity to eateries n beach n walks to the bushland. Staff members have always been courteous and helpful and oblige within the constraint of their policy . Thank you."

"We enjoyed our stay. The pool was beautiful and we loved soaking in the outdoor spa. Place was really clean and a great location, close to shops and tourist attractions. Overall a great stay! "

"Good for a stop over. Wouldn’t rave about it, as they didn’t even have our booking to begin with when we booked through WOTIF."

"There were no in-room amenities beyond tea, coffee, and a kettle. As competitive bodybuilders, a microwave is essential, and I should have checked beforehand. Underground parking was full, so we parked in the outdoor lot, which had poor lighting in the rain, and mud tracked into the room on arrival. The air conditioning needs servicing—the filter was filthy, making it inefficient. The pillows were hard like straw, and the mattress lacked a topper. Additionally, a team member named James (Jamie) emailed my husband accusing him of stealing a cup and a chopping board. There isn’t even a toaster, so a chopping board isn’t a reasonable expectation. He also claimed he tried to call, but we were unavailable, even though we run a business and received calls all day. So, no, I won’t be returning or recommending this resort. On the positive side, the restaurant was lovely. The steak was divine, and the gluten-free pizza was excellent with no cross-contamination issues."

"We loved our stay. Great location, lovely staff, the rooftop is a bonus. "