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"Everything was very nice. I did not take advantage of any of the amenities outside of our room. I was disappointed that I was charged a nightly resort fee of $21 for each day that I stayed. We did not take advantage of any of the other amenities such as the pool tennis courts or exercise room. I would’ve considered an alternate place to stay if I knew my total nightly charge was going to be increased for amenities that I was not using. "

"The only thing I didn't love were the pillows. Felt like you were falling off of them. "

"Close to Crystal Mountain ski area and Sleeping Bear Dunes which were the areas we wanted to visit. Very happy with our room. It was spacious, clean and quiet. Staff was friendly and helpful."

"The rooms are exceptional! Newly remodeled, beautifully decorated and very clean! Large TV, nice glass door fridge, and very comfy beds. Staff was amazing. The shuttle drivers truly awesome and I hope our tipping reflected our appreciation. Can't wait to stay there again. "

"Room was clean. Room was easy to check into. My only complaint is for more pillows and an additional trash can. "

"With respect to feeling welcomed, the Lodge is Best In Class. We had never been there, but the communication prior to our visit was top notch. When we checked in, Colleen (sp) took the time to "show us around", and the printouts we received covered every single question we might have asked. Finally, we might have to go back simply to get anothernbag of amazing Chocolate Chip cookies."

"Room was spotless, staff very polite and courteous. Smooth check in and check out."

"Yes"

"Extremely uneven heat along with some vent outside making noise all night."