Dear Edlira,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent holiday in Bali.We appreciate your appreciation to our friendly and helpful staff, resort ambiance as well as the facilities such as day beds and umbrellas.However, we also highly value your constructive feedback towards our Food and Beverage department and it has been addressed accordingly for further evaluation and improvement.We also hire beach cleaners who clean the beach three times a day to maintain its cleanliness and for our guests comfort. Beaches in Bali are public and it doesn't belong to our hotel. However, our hotel location is quite lucky to have its direct beach access.Please accept our sincere apologies for any inconvenience that happened during your stay with us.We hope to have the opportunity to host you again with more memorable experiences in your future holiday in Bali.Thank you and best regards,Ratna DewiGuest Experience Manager

Dear Tong,Warmest greetings from SOL by Melia Benoa Bali.Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali!We appreciate your appreciation towards our services and we are pleased to learn that you had a great stay and experience with us.We look forward to hosting you again for another relaxing stay in your future holiday with us!Best regards,Ratna DewiGuest Experience Manager

Dear Jason,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali.Thank you for your kind review and we are pleased that you had great experiences with us, as well as that our services have met your expectations!I have personally delivered your compliments to our beloved team to appreciate their outstanding hard work and to let them know how pleased you were.We can't wait to see and host you again for another relaxing stay in your future holiday with us.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

Dear Andrew,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali.We are pleased to know that you had great experiences with us and that our services have met your expectations!We look forward to seeing and hosting you again for another relaxing stay in your future holiday with us!Please let me know if you need any further assistance for your future stay with us.Best regards,Ratna DewiGuest Experience Manager

Dear Laura,Thank you for your trust and support in choosing our hotel as your second home to stay in Bali recently and taking the time to write the review.We are thrilled to read your kind review and I have personally shared your compliments to our beloved team to appreciate their hard work and to let them know how pleased you were!Our services are from the heart and we all look forward to hosting you again for another pleasant holiday!Please do let us know if we can be of any further assistance for your future stay.Best regards,Ratna DewiGuest Experience Manager

Dear Jozsef,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent stay in Bali.We hope that your stay was pleasant and we look forward to hosting you again with much better experiences.Please do let us know if we can be of any further assistance to anticipate your future visit.Best regards,Ratna DewiGuest Experience Manager

親愛なるオバ様ソル バイ メリア ベノア バリ オール インクルーシブから温かいご挨拶を申し上げます。バリ島での最近の休暇中の宿泊施設として当ホテルをお選びいただき、信頼とサポートをいただきありがとうございます。当社の品質の継続的改善に対する建設的なフィードバックに感謝し、さらなる改善に向けてお客様の懸念を各部門に直接伝えました。より良いサービスと経験を提供して再びお客様をお迎えする機会があれば幸いです。ありがとうございます、よろしくお願いします。ラトナ・デウィゲスト エクスペリエンス マネージャー

Dear Anthony,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing the accommodation at our hotel following your recent holiday in Bali.We are delighted to read your kind review and we thank you for your appreciation to the team for their hard work. I have personally delivered your compliments to the team and we are pleased to learn that you had a pleasant stay with us. We look forward to hosting you again in your future holiday with us. Please do let us know if we can be of any further assistance for your future stay.Thank you and best regards,Ratna DewiGuest Experience Manager

Dear Sultan,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent holiday in Bali. However, please accept our sincere apology should there be any services which have not met your expectations. We wish that you have shared with us your concerns, therefore we could rectify your concerns immediately during you were with us.We hope to have the opportunity to restore your confidence with us and we look forward to hosting you again with much better services.Please let us know if we can be of any further assistance to anticipate your future booking.Thank you and best regards,Ratna DewiGuest Experience Manager

Dear Karol,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent holiday in Bali. We do appreciate your kind rating and we hope that our services have met your expectations! We look forward to host you again for another relaxing and memorable holiday.Please do let us know if we can be of any further assistance for your future booking and stay with us!Best regards,Ratna DewiGuest Experience Manager

Dear Rafael,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali.We are thrilled to read your kind review and it is our pleasure to learn that you liked our hotel cultural structures, ambiance, pictures, live ponds, cleanliness and the services of our beloved team.I have personally delivered your compliments to our beloved team to appreciate their hard work and to let them know that their services have met your expectations!We will be honored to host you again for another relaxing stay in your future holiday with us.Please do let us know if we can be of further assistance for your future visit.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

Dear Kar Yi Joyce,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your recent stay in Bali.We are pleased to read your kind review and to learn that you had a pleasant stay with us. It was a good decision that you opted the All Inclusive Package, therefore it was more convenient to have the benefit of food and beverages during your stay.I have personally delivered your compliments to our beloved team to appreciate their hard work and to let them know how pleased you were!Additionally, we also value your constructive feedback for the improvement of the hotel look. Therefore we would like to have our guests to return and to have better services as well as products.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive, and we look forward to hosting you again in your future stay in Bali.Best regards,Ratna DewiGuest Experience Manager

Dear Tracey,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your recent holiday in Bali.We are thrilled to read your kind review and it is our great pleasure to learn that you had an absolutely amazing experience with us! I have personally delivered your compliments to our beloved team to appreciate their hard work and to let know how pleased you were!We can't wait to host you again in your future stay with us for another relaxing and memorable holiday!Please do not hesitate to let us know if we can be of any further assistance for your future booking and to anticipate your future visit.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

Dear Julia,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali, and we do appreciate that you took the time to support us with your positive review.It is our pleasure to know that you liked our hotel with its direct beach access, and that our services have met your expectations.We will be honored to host you again for another relaxing and fantastic stay in the near future.On behalf of the entire team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

Dear Boua,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during our holiday in Bali and we appreciate that you took the time to write the online review.We are delighted to know that you liked our hotel location where you could enjoy the beautiful sunrise everyday! We also value your feedback with regard to the needs of the property improvement itself. I have personally shared your concern to the Management and it could be the attention for the Owning Company as well.We hope to have the opportunity to host you back with much better services and products in your future holiday in Bali.Please do not hesitate to reach me if I can be any of further assistance.Best regards,Ratna DewiGuest Experience Manager

Dear Vidan,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali!It is our pleasure to know that you liked our hotel location with its direct beach access and enjoyed the daily evening entertainment. Your input in regard to the pool is noted and it could be the further evaluation for the Management and the Owner. However, we do have 2 pools which are for adult and for the children.We hope to have the opportunity to serve you back with much better experiences, and we look forward to host you back soon!Best regards,Ratna DewiGuest Experience Manager

Dear Karol,Warmest greetings from SOL by Melia Benoa Bali All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali. Your compliments to the staff is truly appreciated and I have personally delivered your kind words to them to appreciate their hard work and to let them know how pleased you were.We look forward to hosting you back for another relaxing stay in your future holiday in Bali!On behalf of the teams, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali All Inclusive!Best regards,Ratna DewiGuest Experience Manager

Kjære Espen,Hilsen fra SOL av Melia Benoa Bali - Alt inkludert!Takk for din tillit og støtte ved å velge hotellet vårt som overnattingssted under ferien din på Bali!Vi setter stor pris på din konstruktive tilbakemelding for vår kontinuerlige kvalitetsforbedring, og jeg har personlig levert dine bekymringer til de respektive avdelingene for videre evaluering og forbedring.Stranden tilhører imidlertid ikke hotellet privat. Det er en offentlig strand, og vi kan ikke kontrollere tidevannet og bølgene ettersom det er naturen. Når det gjelder maten, ønsker vi at du informerte oss under oppholdet, så vi kunne imøtekomme dine bekymringer og rette opp problemene dine.Vi håper å ha muligheten til å tjene deg tilbake med mye bedre tjenester og produkter i fremtiden.Takk og vennlig hilsen,Ratna DewiGuest Experience Manager

Dear Louise,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali and we do appreciate for your compliments through the online review.It is our pleasure to know that you liked our hotel with its beautiful gardens and the direct beach access, relaxed at the pool and enjoyed the variety of delicious food.We look forward to hosting you back for another memorable stay in your future holiday in Bali!On behalf of the teams, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali - All Inclusive!Best regards,Ratna DewiGuest Experience Manager

Dear Kun,Warmest greetings from SOL by Melia Benoa bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your second home in Bali and we are very pleased to know that our services have met your expectations.I have personally delivered your kind words and compliments to Risma and Annie at The Kitchen restaurant and Agung at the front desk to appreciate their outstanding hard work and they definitely would be pleased to see you again in your future holiday.We all look forward to hosting you back for another relaxing and memorable stay!On behalf of the teams, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali - All Inclusive!Thank you and best regards,Ratna DewiGuest Experience Manager

Dear Maria,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your holiday in Bali and we highly appreciate your constructive feedback for our future improvement.I have personally addressed your concerns to the respective departments for further evaluation and immediate improvement, and we hope that we will have the opportunity to restore your confidence in us with much better services and products in your future holiday.Thank you and best regards,Ratna DewiGuest Experience Manager

Dear elizabeth,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your second home in Bali and we are pleased to know that our products and services have your expectations.We look forward to hosting you back for another relaxing and memorable stay in your future holiday.Best regards,Ratna DewiGuest Experience Manager

Dear Rafiqah,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your accommodation during your holiday in Bali.We are delighted that you liked our hotel location with easy beach access, enjoy the pool and had a pleasant stay with us.We look forward to hosting you back in your future holiday for another relaxing stay!Thank you and best regards,Ratna DewiGuest Experience Manager

Dear Catherine,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support in choosing our hotel as your second home during your holiday in Bali and we are pleased to know that you had a fantastic stay with us!We look forward to hosting you back for another relaxing and memorable stay in your future holiday!Thank you and best regards,Ratna DewiGuest Experience Manager

Chers Fares,Salutations les plus chaleureuses de SOL by Melia Benoa Bali - Tout Inclus !Merci pour votre confiance et votre soutien dans le choix de notre hôtel comme hébergement à Bali pendant vos vacances. Cependant, veuillez accepter nos sincères excuses si l'emplacement, les services et les produits de notre hôtel n'ont pas répondu à vos attentes. Nous apprécions vos commentaires constructifs et nous espérons avoir l'occasion de restaurer votre confiance en nous, pour de bien meilleurs services à l'avenir.Merci et cordialement,Ratna DewiResponsable de l'expérience client

Dear Samantha,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support to have chosen our hotel as your accommodation during your holiday in Bali and we do appreciate that you took the time to write the online review.It is our pleasure to know that you had very relaxing stay and enjoyed the pool and its bar, liked the variety of delicious food, enjoyed the daily evening entertainment and socially engaged with our attentive and helpful staff.We can't wait to host you back in your future holiday for another memorable and impressive stay!On behalf of the team, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali - All Inclusive!Best regards,Ratna DewiGuest Experience Manager

Dear Paula,Greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support to have chosen our hotel as your accommodation while you were in Bali and we are delighted to know that you liked our Junior Suite spacious room, its comfort and that our staffs have taken care of you well.We look forward to hosting you back in your future holiday for another impressive and memorable stay.On behalf of the teams, I would like to thank you once again for your recommendation of SOL by Melia Benoa Bali - All Inclusive!Best regards,Ratna DewiGuest Experience Manager

Dear Nadia,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support to have chosen our hotel to stay, especially for your daughter and her husband for their honeymoon and it is our pleasure to know that they really enjoyed their stay with us.We definitely look forward to hosting them again, and yourself too, please! Service from the heart is our ultimate promise and we would be pleased for our guests to return.On behalf of the teams I would like to thank you for recommendation of SOL by Melia Benoa Bali - All Inclusive!Best regards,Ratna DewiGuest Experience Manager

Dear connie,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for your trust and support to have chosen SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and we do appreciate your taking the time to write the review.First and foremost, on behalf of the Management I would like to extend an apology for the unpleasant experiences during your stay at our hotel. We do appreciate your constructive feedback and I have personally addressed those issues to the respective departments for deeper attention and evaluation. We have been reviewing them in detail to identify the areas for necessary enhancements.I wish that we will have the opportunity to restore your confidence with us.We are glad to know that our team members have taken care of you well and you socially engaged with them.The Teams and I look forward to hosting you back, hopefully soon!Thank you and best regards,Ratna DewiGuest Experience Manager

Hello Soren,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for your trust and support to have chosen SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and we do appreciate your taking the time to rate us a review.Since you didn't specify which area you were not satisfied, we were unable to evaluate of which concerns needs to be improved. However, we thank you for your constructive rate, therefore we could improve our quality of products and services in general.I wish that we will have the opportunity to restore your confidence with us.On behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear James,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for your trust and support to have chosen SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and we do appreciate your taking the time to write the review.We would like to thank you for your feedback and we have done internal evaluation for our continues improvement. The Teams and I look forward to hosting you back, hopefully soon! On behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Hello Mohammad,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for your trust and support to have chosen our hotel as your accommodation to stay during your holiday in Bali.We are delighted to know that generally you enjoyed your stay with us and we look forward to hosting you back, hopefully soon!On behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Hello Puleinge,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for your trust and support to have chosen SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali recently and we do appreciate your taking the time to write the review.We are pleased to know that you liked our nice hotel and enjoyed your stay with us. Service from the heart is our ultimate promise and it is our satisfactory to see that the guests are happy and would like to return.The team and I are pleased to hosting you again in your future holiday in Bali, hopefully soon!On behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Mr. Rodney,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for trust and support to have chosen SOL by Melia Benoa Bali - All Inclusive as your accommodation to stay in Bali recently and we do appreciate your taking the time to write the review.First and foremost, on behalf of the Management I would like to extend an apology for the unpleasant experiences during your stay at our hotel. Rest assured we value guest feedback such as yours and I have personally escalated those issues to the Management for further evaluation and improvement.Nevertheless, we are delighted to know that you liked our pool, variety of breakfast, and the friendliness of our team members. I wish that we will have the opportunity to restore your confidence with us and we would be pleased to serving you back.Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Kate,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for trust and support to have chosen SOL by Melia Benoa Bali - All Inclusive as your accommodation to stay in Bali recently and we do appreciate your taking the time to write the review.We are delighted to know that you liked our hotel location which is quiet and peaceful and that you enjoyed the food prepared by our Chef.However, we are sorry to know that you didn't enjoy the bed and it made you uncomfortable. We value your feedback and I have personally addressed your concern to the respective department and have escalated to the Management for further evaluation and improvement.I wish that we will have the opportunity to restore your confidence with us, therefore we could serve you back!On behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Heksa,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for your trust and support to have chosen SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali recently and taking the time to share the review.We hope that you enjoyed your stay with us and if there were unpleasant experiences on behalf of the management I would like to extend sincere apology.I wish that we will have the opportunity to restore your confidence with us and we could serve you back.Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Mr. Jasdeep,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for choosing SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and we do appreciate your taking the time to write the review.We are pleased to know that you enjoyed your stay at or hotel and socially engaged with our friendly team members, especially Sutarsa!I have personally delivered your compliments to him and he has missed you already, and is expecting to serve you back.I would also like to thank you for your feedback and it has been our attention for the improvement to strive for perfection.We look forward to hosting you back, hopefully soon! and on behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Ian Paul,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for choosing SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and we do appreciate your taking the time to write the review.We are so pleased to know that you really had a brilliant stay with us and appreciated the services from our team members. Your compliments would be definitely delivered to appreciate their hard work.The team and I are pleased to hosting you again in your future holiday in Bali!On behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Glenn,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for choosing SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and we do appreciate your taking the time to share the review.We are pleased to know that you had a great stay with us and we look forward to hosting you back, hopefully soon!On behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Jerzy,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for choosing SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and we do appreciate your taking the time to write the review.We are pleased to know that you had relaxing and enjoyable stay with us. We value guest feedback such as yours for our continuous improvement as well as to strive for perfection. The team and I are pleased to hosting you again in your future holiday in Bali!On behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Mr. Antonio,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for choosing SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and we do appreciate your taking the time to write the review.First and foremost, on behalf of the team I would like to extend an apology for the unpleasant experiences during your stay at our resort. Rest assured we value guest feedback such as yours for our improvement and to strive for perfection. I wish we will have the opportunity to restore your confidence with us.We look forward to hosting and serving you again at SOL by Melia Benoa Bali - All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear KOTHO,Warmest greetings from SOL by Melia Benoa Bali – All Inclusive! Thank you for choosing SOL by Melia Benoa Bali – All Inclusive as your accommodation to stay in Bali and taking the time to write the review.We are pleased to know that you liked our clean and nice hotel, delicious food prepared by our Chef and socially engaged with our team members.Service from the heart is our ultimate promise and we value guests' comments such as yours as part of our continuous improvements as well as to strive for perfection. The team and I would be pleased to host and serve you again on your next stay with us.On behalf of the team, I would like to thank you for your recommendation of SOL by Melia Benoa Bali – All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Ikbal,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for choosing SOL by Melia Benoa Bali - All Inclusive as your accommodation to stay in Bali recently and I do appreciate your taking the time to write the review.First and foremost, on behalf of the team I would like to extend an apology for the unpleasant experiences during your stay at our resort. Rest assured we value guest feedback such as yours for our improvement and to strive for perfection, therefore we will have the opportunity to restore your confidence with us. We look forward to hosting and serving you again at SOL by Melia Benoa Bali - All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager

Dear Lucja,Warmest greetings from SOL by Melia Benoa Bali - All Inclusive!Thank you for choosing SOL by Melia Benoa Bali - All Inclusive as your accommodation to stay in Bali and I do appreciate your taking the time to write the review.I am pleased to know that you enjoyed our All Inclusive package with variety of delicious food and beverages.Our resort is authentically unique with its Balinese design and we are gradually improving our performance to strive for perfection.We value every guest feedback such as yours for immediate attention and therefore on behalf of the Management I would like to extend an apology for any faults happened during your stay. I wish we will have the opportunity to restore your confidence with us.We look forward to hosting and serving you again at SOL by Melia Benoa Bali - All Inclusive!Yours faithfully,Ratna Dewi Guest Experience Manager