"Extremely kind and accommodating staff! And the burger restaurant was also very delicious"

"Rooms are very clean. Amenities are adequate. Above all the place is in an environment where ait quality is superb and hot springs are everywhere! Mt. Fuji is about 50 kilometers away and you can see it from a couple of train ride stops away whether permitting. On the other hand for customers with a certain age you may need to be prepared for slope climbing. For westerners who are used to having showers in the unit you might be challenged to use “public bathrooms”. Lastly it won’t hurt if you...

"民泊って感じで、静かな住宅街にありました。 子供と泊まったので、うるさくして まわりの家の方にご迷惑をおかけしないか心配しました。"

"Access to private onsen, both indoor and outdoor, was great for the family. "

"Delicious breakfast and the most welcoming staff, thank you Bushi and Nanako for having me!"

"The staffs are really friendly and fluent in English! "

"All staff were different every time. But they were all nice. Bonus is you can enjoy your trip here after hours and have your meals and your drinks inside. Be respectful and all is good. Can even smoke outside building but put butts into the Seymour lamp"

"Great staff, very clean, easy communication, great location….."

"写経や瞑想が出来ます。 朝はお祓いもしてもらえます。"

"A must visit if you’re planning a trip to Hakone. The staff was polite, friendly and very accommodating. The hotel is beautiful and peaceful- a perfect getaway from the busy cities."

"Hospitality is incomparable when contacted to take taxi the hostess was more then willing to help with transportation, it feels like staying at your grandmothers home away from home "