"Position is convenient for train and restaurants. Onsen area was fabulous alternating temperature between the 2 pools each day. All the personal care items you need. Microwave on each floor is handy. There was at least 1 english speaking staff on front counter at all times.
Dinner a little expensive but food was nice."
"Absolutely fantastic. It's beautifully decorated and very clean. The staff were very warm and kind and made my stay very comfortable. My Japanese is very limited, but they took the time to carefully explain things for me at a level I could understand, including the food. If you can get out to Tsunan (and the train there was quite scenic, so do try), I really can't recommend it enough. My only regret is that I didn't stay longer."
"Visited multiple hotels while in the area and would chose a different location. I am not a native of Japan and was visiting for a basketball game(which was amazing!)"
"DO NOT STAY HERE! This hotel does not provide any cleaning service besides cleaning trash cans and giving you two bottles of water. They do not clean your bathroom or make your bed, let alone changing bedsheets. Even upon request, the management team did not provide the necessary service. Although the staff is friendly and welcoming, you can sense that the Chinese owners really do not care about the guests and just want to save money in every way possible. Horrible business!"