"I want to specially mention a front desk staff, Ms Watanabe, who helped to handle our luggage and check-in processes. She spoke very fluent English and served us professionally with a smile on her face."
"This place is huge and felt very overwhelming. The breakfast wasn’t cleverly good. I would stick to 7 eleven and it took forever to get up or down sometimes as the place was so big! The onsen was nice and the location was ok. "
"The room is clean, but the front office staff weren’t very friendly and they weren’t very accommodating. I felt that they did not care for foreigners. I saw that they were more gentle with Japanese customers more than foreigners. The breakfast buffet was OK. I feel like they didn’t stock up quickly. "
"Really great hotel. Lovely staff who have upgraded us for our honeymoon. The view was stunning. We could see rinku town ferris wheel in the morning and the river side. The location was great! The room was clean and modern an had everything needed.
I would 100000% recommend!! Thank you for a great start to our honeymoon!"