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"Great location. An easy walk to Old Town. Had no problem with getting a parking spot. "

"Lovely design hotel. Every detail was thoughtful and beautiful. Nice amenities. Excellent breakfast. Perfect jumping off point for the Nakasendo trail. (Unrelated to the hotel review but if you are traveling to Nakatsugawa for the first time, tip: book ahead at a restaurant/izakaya for dinner, there are plenty of nice places but many were fully reserved even in a quiet season for tourism) "

"Staff were the best. Absolutely treated the guests like royalty. The suite was fantastic with the open air onsen and wooden bath. The toilet was worth mentioning... Fully automatic. The dinner was above and beyond and so much food we could barely eat it all. So fantastic! Breakfast was the best there is. Only bad thing is we couldn't eat the 2nd morning because we had to catch a train and the breakfast is not until 7am. All else was superior. Nice store across the street with great deals 500 yen for big pack of face masks. The gift shop was fully stocked with all the souvenirs and gifts you could want. I absolutely will return to this town and this hotel. Side note don quijote is still being built so double check before you make the walk. "

"Good breakfast too. Wonderful hotel"

"Very nice and convenient place."

"Customer service was excellent. I was so tired from my day that I slept right past my private onsen reservation, but they adjusted the time so that I could have my first onsen experience. A very nice hotel. ありがとうございました！"

"Great stay and great location. "

"The staff at this hotel were excellent - very friendly and helpful. The hotel is close to the train station and central shopping area."

"Hotel is a very short distance from train station. Check-in and out staff members were wonderful. We enjoyed the buffet breakfast very much. The food was great. The breakfast servers were very professional, friendly, kind to ensure we enjoy the breakfast. We felt very welcome. "