Mrs Uta,We thank you for your comments following your stay at ibis Paris Porte de Clichy Centre.It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again, we ask you to believe, Madame Uta, in the expression of our feelings.best

Monsieur BAPTISTE,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Paris Porte de Clichy Centre.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Dear Emir,Thank you for your feedback! We're delighted to hear that you enjoyed your stay. If all goes as you expected for next time, do not hesitate to leave us a 5-star rating We always strive for excellence and your positive review would mean a lot to us. Looking forward to welcoming you back soon!Kind regards

Mme Monnier,Nous sommes désolés d'apprendre que notre petit déjeuner n'a pas tout à fait répondu à vos attentes. Nous nous efforçons constamment d'offrir une expérience de qualité à nos clients, et nous prenons en compte vos commentaires avec sérieux.Cependant, nous sommes ravis que vous ayez apprécié le confort et l'isolation de nos chambres. En ce qui concerne le petit déjeuner, nous tenons à souligner que nous mettons un point d'honneur à proposer un buffet complet, mettant en valeur des produits français de qualité. Nous sommes convaincus que pour un tel niveau de qualité et de variété, associé à un prix compétitif, vous aurez du mal à trouver mieux à Paris.Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement et de vous offrir une expérience encore plus satisfaisante. Si vous avez des suggestions spécifiques pour améliorer notre offre de petit déjeuner, nous serions ravis de les entendre.

Dear Greg,We appreciate your feedback and concerns regarding the cleanliness of the carpet in the room area. Please rest assured that our housekeeping team vacuum the carpet daily and it undergoes periodic deep cleaning with water and eco labeled products to maintain hygiene standards. Regarding the noise from the surroundings, we apologize for any inconvenience caused even if it is out of our control. The proximity of police station some of our clients perceived as an advantage as it assures the security but there might be some disadvantages experienced as in this case.We continuously strive to provide a peaceful environment for our guests and will look into ways to minimize disturbances from external sources. Our rooms are soundproof thus, with your windows closed no major noise should get you disturbed. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Dear Alfredo,Thank you for your comment, we would like your stay to be of better quality. In order to answer to your question the knowledge of most hotel heating/cooling system is necessary. It is simply not possible to have heating and cooling at the same time and the system is general for ALL the rooms (it is not individual air conditioning system to each of the rooms). As all our guests are different the feeling of temperature mau differ from person to person it is very difficult to adjust the system to the needs of all especially during the period when the temperature vary from one moment to another. Switching the system from heating to cooling (and vice-versa) for a such structure needs time and cannot be done within one day that is why you experience did not meet your expectations this time and we are sorry about that.We hope at least that the some part of your stay (not taking into consideration the disagreement of the heat) did go well and we hope to see you back again one day!Kind regards,Pawel K.Rooms Division Manager

Dear Sir,Thank you for your message, we are glad that you liked the stay. Please note that the use of tray is necessary so that at the end of your breakfast you can store the dishes on the tray trolley, otherwise it is not possible! That is why he asks kindly our guest to use the tray - we are sorry if your felt him being paranoic which believe us, is not the case! :) Kind regards,Pawel K.Rooms Division Manager