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THE Pensacola Grand Hotel

2.5 star property
Hotel with a 24-hour fitness centre, a quick walk to Pensacola Bay Center

Choose dates to view prices

Photo gallery for THE Pensacola Grand Hotel

Exterior
Outdoor pool
Front of property – evening/night
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
200 E Gregory Street, Pensacola, FL, 32501

Getting around

  • Pensacola Station - 8 min drive
  • Pensacola, FL (PNS-Pensacola Intl.) - 9 min drive

About this property

THE Pensacola Grand Hotel

Hotel near Pensacola Bay Center
Located close to Saenger Theatre and Historic Pensacola Village, THE Pensacola Grand Hotel provides a library, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Smoke-free property, a lift and a ballroom
  • Free newspapers, a porter/bellboy and wedding services
  • ATM/banking services, a computer station and a gift shop
Room features
All 210 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • LED light bulbs, fridges and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • CAVU Club

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Hotel Pensacola Grand
Crowne Plaza Pensacola Grand
Crowne Plaza Pensacola
Pensacola Crowne Plaza
Pensacola Grand
Pensacola Grand Hotel
The Pensacola Hotel Pensacola
THE Pensacola Grand Hotel Hotel
Crowne Plaza Hotel Pensacola Grand
THE Pensacola Grand Hotel Pensacola
THE Pensacola Grand Hotel Hotel Pensacola

Frequently asked questions

Does THE Pensacola Grand Hotel have a pool?

Yes, this property has an outdoor pool.

Is THE Pensacola Grand Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at THE Pensacola Grand Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at THE Pensacola Grand Hotel?

Checkout is at 11:00 AM.

Where is THE Pensacola Grand Hotel located?

Located in Downtown Pensacola, this hotel is within 1 mi (2 km) of Pensacola Bay Center, Saenger Theatre and Historic Pensacola Village. Cordova Mall and Pensacola Naval Air Station are also within 9 mi (15 km).

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THE Pensacola Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

wynndy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

surviving hurricane Sally!!

It was a pleasant experience. I happened to be staying there when hurricane Sally hit. My room stayed fine. However, the lobby was damaged by the winds and rain, lost power and water. The staff and manager on hand were excellent. They didn’t act frazzled or anxious. They took care of matters and us guests. I really enjoyed the history of the hotel, too.
Stayed 7 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

orest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

4/10 Poor

Mike, Texas

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
People are nice. The rooms are nothing special. Very out dated. Bed is comfortable but they give you the thinnest “blanket” ever. You’re either waking up freezing at 3 am or hot because you had to leave it at 74. If you’re intown for the beach just find something around the beach you have to cross two bridges to get back to the hotel
Stayed 5 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Katie, Americus

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel. Loved the history and historic beauty. However, the room was a non-smoking room but smelled like cigarette smoke. There was also not a coffee maker in the room. The room could have used a little updating. We stayed in one of the executive rooms. But still loved the stay and would stay again if we travel to Pensacola.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved in but AC could of been better but it is a very old place
Stayed 1 night in Aug 2020

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had reservations about 3 weeks ago for one night. 3 hours before check in i get an email my reservations has been canceled. No phone call. I had to call to ask why. Not good customer service
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2020

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Everything was great from staff to service. Through these tough times, this location stepped up with a welcoming attitude.
Stayed 14 nights in Mar 2020

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

6/10 Okay

Roseann

Liked: Staff & service
Disliked: Room comfort

Not good!

The hotel leaked qater from the ceiling in turned froze the ac unit that xause us to be uncomfortable the last two days. They wanted us to change rooms at 2 am. We asked if we could just sleep in the cool room snd move our stuff the next day when we checked out but was told we had to move everything. At 2am in the freaking morning!
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First was disappointed the hotel was not really in the historic area but close. It was probably a 15 minute walk which wasn't huge no problem walking but disappointing since we thought we'd be in the heart of the area. I felt the property looked very tired. All areas in need of painting and general upkeep. When we checked in there was no bellman on staff to help with our luggage.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
In fairness, this property is suffering from the health concerns going on in most of the world. They treated me the best they could and I only stayed there overnight so I could come home. Printing this review wouldn't do anyone any good
Stayed 1 night in Mar 2020

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Rooms were a little on the small side, however staff was very nice
Stayed 1 night in Mar 2020