Dear guest,You never complained of any of this except the light in the restroom and the front desk moved you to another room

Dear Guest,The 2 days you stayed with us, you mentioned that the water was warm and we fixed and it was hot again and you mentioned it to the front desk the same. Had you mentioned about the room we would have moved you to another room of your satisfaction, but you didn’t mention anything during your stay.

Dear Angela,We apologize for the unhappy stay at our property. We have discussed this with our staff and make sure we work harder to make it better for our future guests.our sincere apologies.

Dear Alice,We are sorry for the unpleasant experience stay. Your reservation was initially made for 1 bed and those rooms are newly remodeled but you requested 2 beds and that was the last room available and not remodeled.

Dear Tammy,You arrived when the town was getting back up from getting badly hit by the hurricane and power being back on for few after almost a week. And the hotel was trying get back on its feet.And it still is working hard to get back in the business.We have guests who have been sympathetic during this difficult time.And we do apologize that you were not happy.

Dear Gary,We apologise for the ceiling.We are in midst of renovation and the room was clean. The front desk offred to move you.The hotel is renovating part of the hotel as you must have noticed Hopefully you will give us another chance.in the future.

Dear Charlene,You stayed 3 nights in the same room not once did you complain to the front desk every morning that you came down for breakfast. Had you informed immediately after check the check in we would have moved you instead of you cleaning a dirty room and staying in it.

Dear Traci,We apologize for the room. We have started renovating our rooms. Hopefully you will give us another chance in the future. Our sincere apologies.

Dear Frank,The hotel has refunded you the second night. And you had 30 minutes to decide if you liked the room or not. You did not inform the desk after check in that you were not happy or else they would have moved you to another room. You preferred to stay and take pictures. We would have refunded your entire stay if you had checked out within 30 minutes.

Dear Guest, We apologize on behalf of our team. We will retrain her to make sure she is confident to handle the guests. Our apologies

Dear Guest,Thank you for taking the time to review your stay at our hotel. We hope to see you soon.

Dear GuestThank you for taking out the time to review your stay at our property. And happy to know that it was a good one.

dear Guest,Thank you for taking out the time to review your stay at our property.

We’re happy to know that we were able to take care of your needs.

Dear Guest,We apologize for the smell. It’s the buckeye, that’s a paper mill factory, that releases the smoke that emits the bad smell.