Du lịch Hạt Philadelphia

"Clean and staff was help and friendly."

"The staff were incredibly helpful and pleasant. The building is a bit rundown. The ice machines are only on 2 of the floors. The elevators are quite slow. The room had a broken towel hook and the desk chair was missing a wheel making it unusable and unsafe. The staff was very receptive when told. They fixed the towel hook while we were out to dinner. (The chair remained, but we didn't need it.) The room doors are very heavy, and close jarringly loud. I was glad we didn't appear to have too...

"The staff clearly did not want to be there. They were extremely unfriendly and couldn’t even manage a smile. The customer service was the worst I’ve ever experienced. I strongly recommend providing customer service training for your staff. Every customer deserves to be treated with courtesy and respect. I don’t know whether the issue is poor working conditions, inadequate training, or something else, but the atmosphere was unwelcoming. Whatever the reason, the experience was deeply...

"Great location in a really nice part of the City. Comfortable bed, good sized room and clean, modern bathroom facilities. Excellent value for money."

"Nous avons dû demander à parler à la Gérante pour avoir accès à une charge pour notre véhicule électrique, via le service de valet. Le valet nous avait d'abord refusé notre demande, elle a été très gentille et finalement nous avons eu l'accès. Très belle Hôtel, bien situé dans le coeur du centre ville, bon restaurant sur place."