As soon as we arrived we felt like we were right at home. It was late and we were starving from a long day of travelling. We checked in and went downstairs to have a late dinner at the delicious restaurant. Super authentic dishes! We instantly got upgraded to a suite. Their attention to detail was spectacular super clean and added l title extras such as water, juice, coffee and tea in our room. Anything we needed they did with a huge smile. We felt like family everyday being greeted. They loaned us a scooter right at the hotel and gave us recommendations on things to do. The hotel is brand new still in a upcoming developing area with a night market in the backyard and many tourist attractions near by. It is south of the island close to the cable car and Sao Beach. Thank you so much for everything and i can not wait to return next year!