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Nhận xét về New World Phu Quoc Resort

5 out of 5
New World Phu Quoc Resort
Bãi Khem, An Thới, Phú Quốc, Tỉnh Kiên Giang

Nhận xét

9,4

Ngoại hạng

Đánh giá 10 - Xuất sắc. 47/63 nhận xét" "
Đánh giá 8 - Tốt. 12/63 nhận xét" "
Đánh giá 6 - Được. 1/63 nhận xét" "
Đánh giá 4 - Kém. 2/63 nhận xét" "
Đánh giá 2 - Tồi. 1/63 nhận xét" "

9,4/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Vanna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 9 đêm vào Tháng 4, 2024
Thai Nguyen - Room Division Manager trả lời vào 14/04/2024
Dear Vanna,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Janina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Thai Nguyen - Room Division Manager trả lời vào 08/04/2024
Dear Janina,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

CHIA HAO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Thai Nguyen - Room Division Manager trả lời vào 16/03/2024
Dear Chia Hao,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

Ting Ping

Lưu trú 4 đêm vào Tháng 2, 2024
Thai Nguyen - Room Division Manager trả lời vào 08/04/2024
Dear Ting Ping,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Jorge

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice resort
Lưu trú 3 đêm vào Tháng 2, 2024
Thai Nguyen - Room Division Manager trả lời vào 21/02/2024
Dear Jorge,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Nancy

Lưu trú 2 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 21/02/2024
Dear Nancy,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

NGOC CUONG, oklahoma city

Lưu trú 2 đêm vào Tháng 2, 2024
Thai Nguyen - Room Division Manager trả lời vào 08/04/2024
Dear Ngoc Cuong,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

jinsil

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
모든 게 완벽할 뻔 했습니다 다만 야채쥬스 없는 호텔 조식은 생전에 처음이였고요 그 외에도 조식에 신경을 좀더 써야힐 듯합니다 더불어 다른 호텔들을 봤을때도 베트남 서비스가 기대에 못 미치는 감은 있었는데 썬베드 수건 받아서 앉아서 쉬다가 숙소로 들어가기 전 몸을 닦으려고 수건을 요청하니 더이상 줄 수 없다며 사람수대로 수건을 준다고 하더라구요 이런 건 3성급호텔에서도 하지 않는 최악의 서비스였습니다
Lưu trú 1 đêm vào Tháng 1, 2024
Thai Nguyen - Room Division Manager trả lời vào 01/02/2024
Dear Jinsil,뉴월드 푸꾸옥 리조트에서 인사드리며, 저희 리조트에 대한 귀하의 소중한 리뷰에 감사드립니다.우리는 귀하의 후원을 진심으로 소중히 여기며 귀하의 경험을 다른 손님과 공유해 주셔서 감사합니다. 우리는 우리의 환대와 서비스에 대한 긍정적인 평가를 읽고 기쁘게 생각합니다. 귀하와 같은 안목 있는 손님이 제공하는 서비스는 우리에게 확실히 큰 의미가 있습니다.모든 손님을 위한 관문과 휴가를 창조한다는 본질을 지닌 Relationship Hospitality의 브랜드 문화는 우리의 핵심 철학이며 기억에 남는 경험을 만들 수 있어서 기쁩니다.다음 방문을 기대하며,마음을 담아,뉴 월드 푸꾸옥 리조트 매니지먼트

10/10 - Xuất sắc

hwang

Lưu trú 2 đêm vào Tháng 1, 2024
Thai Nguyen - Room Division Manager trả lời vào 20/01/2024
Dear Hwang,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 15/01/2024
Dear Guest,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

YUICHI

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
フーコック旅行の最初2泊はこのホテルに宿泊しました。スタッフの接客はあっさりでインターコンチと比較するとかなりアバウトでした。 家族3人でプレミアヴィラに泊まりましたが、3ベットルームだったので、ひとり一部屋使えて荷物などを広げるのはすごく便利でした。 またビーチ沿いに安いカフェやシーフードのお店が沢山あり、景色も良いのでオススメです。 空港からはグラブで2,000円ぐらいなので、ホテルの送迎バスのタイミングが合わなければタクシーで行くことをオススメします。
Lưu trú 2 đêm vào Tháng 1, 2024
Thai Nguyen - Room Division Manager trả lời vào 12/01/2024
Dear Yuichi,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Junghyun

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely recommend for a big size family trip
Lưu trú 3 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 12/01/2024
Dear Junghyun,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Michiko

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
リゾート内はベトナムの喧騒を忘れる程ゆったりしています。 スタッフは親切、設備も新しく清潔。 ビーチも綺麗でした。 お部屋まではバギーで移動。呼ぶとすぐに来てくれたのでストレスフリー。 ホテルのディナービュッフェは750K(約4500円)、おいしかったです。
Thai Nguyen - Room Division Manager trả lời vào 12/01/2024
Dear Michiko,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

YUK TAK

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very good experience in Phu Quoc. The hotel is new and clean, staffs are friendly and helpful. The food was delicious. We had a memorable trip and will definitely come back again.
Lưu trú 4 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 15/01/2024
Dear Yuk Tak,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

DONG JOON

Lưu trú 3 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 15/01/2024
Dear Dong Joon,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

HYEONU

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
직원들도 친절하고 숙소도 너무좋았습니다. 2틀간 잘쉬고갑니다.
Lưu trú 2 đêm vào Tháng 1, 2024
Thai Nguyen - Room Division Manager trả lời vào 01/02/2024
Dear Hyeonu,뉴월드 푸꾸옥 리조트에서 인사드리며, 저희 리조트에 대한 귀하의 소중한 리뷰에 감사드립니다.우리는 귀하의 후원을 진심으로 소중히 여기며 귀하의 경험을 다른 손님과 공유해 주셔서 감사합니다. 우리는 우리의 환대와 서비스에 대한 긍정적인 평가를 읽고 기쁘게 생각합니다. 귀하와 같은 안목 있는 손님이 제공하는 서비스는 우리에게 확실히 큰 의미가 있습니다.모든 손님을 위한 관문과 휴가를 창조한다는 본질을 지닌 Relationship Hospitality의 브랜드 문화는 우리의 핵심 철학이며 기억에 남는 경험을 만들 수 있어서 기쁩니다.다음 방문을 기대하며,마음을 담아,뉴 월드 푸꾸옥 리조트 매니지먼트

10/10 - Xuất sắc

Sangbum

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 30/12/2023
Dear Sangbum,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

FUMINORI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 04/01/2024
Dear Fuminori,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

maggie

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
5 star hardware but 2 star service. This is the first time I’ve experienced no beach towels in a 5-star beachfront resort. Staffs walking around but don’t take your orders, kept avoiding eye contacts and simply don’t want to serve
Lưu trú 4 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 30/12/2023
Dear Maggie,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments as well as constructive feedbacks on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

kangtaek

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 27/12/2023
Dear Kangtaek,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

MOOBONG

Lưu trú 3 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 19/12/2023
Dear Moobong,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

kangtaek

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Thai Nguyen - Room Division Manager trả lời vào 16/12/2023
Dear Kangtaek,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

donghyun

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
Thai Nguyen - Room Division Manager trả lời vào 16/12/2023
Dear Donghyun,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

DONGSOO

Lưu trú 2 đêm vào Tháng 11, 2023
Thai Nguyen - Room Division Manager trả lời vào 24/12/2023
Dear Dongsoo,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

han

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 11, 2023
Thai Nguyen - Room Division Manager trả lời vào 27/12/2023
Dear Han,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

haneul

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 11, 2023
Thai Nguyen - Room Division Manager trả lời vào 11/11/2023
Dear Haneul,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Kim

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
모든 것이 좋았던 가족 여행
4박 숙박기간 동안 매우 훌륭한 시설에 잘 머물다 갑니다. 룸도 업그레이드 되어 좋았네요. 다음에도 기회가 되면 재방문하기로 가족들과 얘기했네요.
Lưu trú 4 đêm vào Tháng 11, 2023
Thai Nguyen - Room Division Manager trả lời vào 11/11/2023
Dear Kim,뉴월드 푸꾸옥 리조트에서 인사드리며, 저희 리조트에 대한 귀하의 소중한 리뷰에 감사드립니다.우리는 귀하의 후원을 진심으로 소중히 여기며 귀하의 경험을 다른 손님과 공유해 주셔서 감사합니다. 우리는 우리의 환대와 서비스에 대한 긍정적인 평가를 읽고 기쁘게 생각합니다. 귀하와 같은 안목 있는 손님이 제공하는 서비스는 우리에게 확실히 큰 의미가 있습니다.모든 손님을 위한 관문과 휴가를 창조한다는 본질을 지닌 Relationship Hospitality의 브랜드 문화는 우리의 핵심 철학이며 기억에 남는 경험을 만들 수 있어서 기쁩니다.다음 방문을 기대하며,마음을 담아,뉴 월드 푸꾸옥 리조트 매니지먼트

8/10 - Tốt

Anh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 10, 2023
Thai Nguyen - Room Division Manager trả lời vào 31/10/2023
Dear Anh,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Masato

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
このリゾートは世界中旅した中でも、満足度の高いホテルでした。 ビラはとても広く、快適で、リビングでくつろぐこともできます。 リゾート内の移動はどこでも内線ですぐにカートを呼べ、のんびり移動したい時は自転車の無料レンタルもあります。 リゾート内の食事は多少割高ではあるものの、東京で食事したと思えば割安です。 外に出て食事しましたが、衛生面や雰囲気でここに戻ってきてしまいます。 フークオック島内の観光地はどこも中途半端に建築した物が多い中で、このリゾートの建物は全てが有効に機能しています。 朝食のビュッフェも満足のいくものでした。 そして何よりもここの滞在を特別にしてくれたのはスタッフの皆様のおかげです。 誰でも挨拶してくれ、気さくに相談のできる、まさにコンシェルジュでした。 また、フークオック島に来る時は是非また泊まりたいです。 ありがとうございました。
Lưu trú 3 đêm vào Tháng 10, 2023
Thai Nguyen trả lời vào 15/10/2023
Dear Masato,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Nam

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5 Star Resorts - Next to a private quiet beach. The villa is clean and the staff are really friendly. Breakfast was amazing. Great resorts if you need to rest and relax. It's far away from most of the attractions.
Lưu trú 3 đêm vào Tháng 9, 2023
Thai Nguyen - Room Division Manager trả lời vào 31/10/2023
Dear Nam,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

2/10 - Tồi

Jack

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Worst customer service
Lưu trú 3 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Laura

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful resort
We had a fabulous stay at the New World Resort Phu Quoc. Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please. Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.
Lưu trú 5 đêm vào Tháng 8, 2023
Thai Nguyen - Room Division Manager trả lời vào 03/09/2023
Dear Laura,Thank you for choosing New World Phu Quoc Resort for your holiday destination in Pearl Phu Quoc Island.It's our pleasure to have you and your family with us and knowing that you had a fabulous stay.Your constructive feedback is highly appreciated and definitely forward to related department for service improvement to make sure highest satisfaction to all of your guest.Once again, thank you for staying with us and we look forward to welcoming you back very soon.Regards

10/10 - Xuất sắc

Daeshik

Lưu trú 1 đêm vào Tháng 8, 2023
Thai Nguyen - Room Division Manager trả lời vào 20/09/2023
Dear Daeshik,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Shigeki

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 8, 2023
Thai Nguyen - Room Division Manager trả lời vào 28/08/2023
Dear Shigeki,Greetings from New World Phu Quoc Resort and thank you for your valuable review of our resort.We truly value your patronage and thank you for sharing your experience with other guests. We are delighted to read your positive reviews about our hospitality and service. The service provided by discerning guests like you definitely means a lot to us.With the essence of creating a gateway and vacation for every guest, Relationship Hospitality's brand culture is our core philosophy, and we're excited to create a memorable experience.Looking forward to your next visit,with all my heart,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Amber

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
LOVELY LOVELY LOVELY! The experience was so positive I want to visit Phu Quoc again before I had even left! You travel by buggy everywhere within the premises, and staff nicely arrange everything for you. The rooms are clean and spacious, with the pool in the villa makes the whole experience another level up! Recommend!!!!!
Lưu trú 2 đêm vào Tháng 8, 2023
Thai Nguyen - Room Division Manager trả lời vào 21/08/2023
Dear Amber,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

Daiki

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 8, 2023
Thai Nguyen - Room Division Manager trả lời vào 25/08/2023
Dear Daiki ,Greetings from New World Phu Quoc Resort and thank you for your valuable review of our resort.We truly value your patronage and thank you for sharing your experience with other guests. We are delighted to read your positive reviews about our hospitality and service. The service provided by discerning guests like you definitely means a lot to us.With the essence of creating a gateway and vacation for every guest, Relationship Hospitality's brand culture is our core philosophy, and we're excited to create a memorable experience.Looking forward to your next visit,with all my heart,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Markus

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Strandurlaub für 6 Tage
Sehr ruhiges Strandhotel. Schöne Bucht zum entspannen am Strand und Pool. Mit Hängematten, Schaukeln am Strand. Nicht viel drumherum und man muss mit dem Taxi raus fahren
Lưu trú 7 đêm vào Tháng 8, 2023
Thai Nguyen - Room Division Manager trả lời vào 21/08/2023
Dear Markus,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Marina

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stunning resort! Our only regret was not staying longer! We absolutely loved it and really can’t wait to come back! Thank you for an excellent time!
Lưu trú 3 đêm vào Tháng 8, 2023
Thai Nguyen - Room Division Manager trả lời vào 21/08/2023
Dear Marina,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

HYEIN

Lưu trú 3 đêm vào Tháng 8, 2023
Thai Nguyen - Room Division Manager trả lời vào 18/08/2023
Dear Hyein,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

KWOK KUEN VINCENT

Lưu trú 2 đêm vào Tháng 7, 2023
Thai Nguyen - Room Division Manager trả lời vào 29/07/2023
Dear Kwok Kuen Vincent,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Tony

Lưu trú 3 đêm vào Tháng 7, 2023
Thai Nguyen - Room Division Manager trả lời vào 26/07/2023
Dear Tony,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

jiwon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 6, 2023
Thai Nguyen - Room Division Manager trả lời vào 11/07/2023
Dear Jiwon,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Outstanding hotel with delicious breakfast buffet
Superb hotel, great for a relaxing few days on the island of Phu Quoc. The best part was the breakfast buffet. Huge and super delicious selection of local and intercontinental dishes. The pool and beach area are also very beautiful and picturesque. Options to rent a scooter and explore the island is also available.
Lưu trú 4 đêm vào Tháng 6, 2023
Thai Nguyen trả lời vào 15/06/2023
Dear Guest,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Phi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The resort is wonderful, staffs are so friendly n extremely professional. I highly recommended to stay here.
Lưu trú 2 đêm vào Tháng 5, 2023
Thai Nguyen trả lời vào 05/06/2023
Dear Phi,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

CHIA-WEI

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
絕對會讓人想再來的飯店
Thai Nguyen trả lời vào 20/05/2023
Dear Chia-Wei,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Ramona

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This resort was exceptional. If you're debating between resorts, go with this one. Beautiful property: infinity pool overlooking the beach, private pools in the villa. There are many things you can do. They have bikes you can ride around the property with, kayaks to kayak around the water, volleyball to play on the beach, and more. It is a very clean property. The thing we love most about this resort was the customer service. They are beyond amazing and very accommodating. Highly highly recommend.
Lưu trú 2 đêm vào Tháng 4, 2023
Thai Nguyen trả lời vào 07/05/2023
Dear Ramona,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

Maksym

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What we liked: - Breakfasts and dinners - Condition of rooms, pools, restaurant, beach, Gym, decoration of the internal territory (beatiful and neat throughout) - Gym is well equipped - Design of the villa and other buildings - Excellent room service, restaurant service, near pool service - All staff has English at good level What can be improved: - communication at check-in. The staff member spent a few minutes talking about how many people is allowed to stay in our villa, that we cannot use the kitchen or we would be charged, that we can't bring food from external restaurants to the room, that we can't bring drinks that are not purchased in the hotel or we gonna be fined. This was very confusing and unpleasant to hear about charges or fines in the beginning of our stay at check-in. Surely there is a better way to communicate this - Only 1 restaurant was opened for dinner. Really strange for such a big hotel - Would be good to have bikes for 5-8 yo kids - Would be good to have more physical activities (yoga was good, but not enough) Overall our stay was great!
Lưu trú 4 đêm vào Tháng 4, 2023
Thai Nguyen trả lời vào 21/04/2023
Dear Maksym ,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

hang

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 3 đêm vào Tháng 4, 2023
Thai Nguyen trả lời vào 06/04/2023
Dear Hang,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

10/10 - Xuất sắc

Lars Raahauge

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect stay.
Top 3 perfect beach, perfect pool and perfect staff. Good service. But again perfect beach 🤗. Breakfast was fine, with a wide selection. Only 2 small-small negative was that the hotel played house-music loud when you eat breakfast outside. The other is the hotel is a resort, so is a but outside town. But taxi is cheap sooo 👍
Beach
Lưu trú 8 đêm vào Tháng 3, 2023
Thai Nguyen trả lời vào 04/04/2023
Dear Lars Raahauge,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management

8/10 - Tốt

SUNGMIN WILLIAM

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Resort is really nice...in 10 yrs it will be excellent but right now the surrounding buildings are empty so i cant give it a 5 star rating
Lưu trú 10 đêm vào Tháng 3, 2023
Thai Nguyen trả lời vào 13/03/2023
Dear SungMin William,Greetings from New World Phu Quoc Resort and thank you for your generous review about our Resort.We deeply value your patronage and thank you for sharing your experience with other guests. We are delighted to read through the positive comments on our hospitality and service. It definitely means the world to us when it comes from discerning guests such as yourself.Our brand culture of Relationship Hospitality with the essence of Creating Gateways and Getaways for all our guests is our core philosophy and I am happy that we were able to create a memorable experience.Eagerly looking forward to your next visit, With best regards,New World Phu Quoc Resort Management