Hotel managers need to go and read their WEB page - at every corner they have tripped up. Starting with issues at check-in, a room with the hardest beds possible, room doors that all need adjustment such that they have to be slammed to be closed (think about that at 2am). Breakfast was a joke with a very limited range of food and, when it ran out it was not replenished.
We were checked into room #507 beneath the 6th floor restaurant. A large patch had been cut out of our bathroom ceiling and, frequently, a commercial exhaust fan somewhere in the building roared. When we complained, they turned it off - for that day.
We returned from an excursion and they had turned off our airconditioner - to save money said the management when we complained. But, our room faced the afternoon sun and they saw fit to open the curtains which we had closed - the room was like an oven. And the airconditioner just coped so it took forever to cool the room back down again.
The hotel is setback from the ocean with a "shanty town" between the hotel and the water. A beach exists several hundred metres to the south.
As to its star rating, we think the judges were bribed.
We loved the area, but look up and down the street - there are accommodation alternatives everywhere. We strongly suggest you explore these.