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"Very friendly and attentive staff but that's about it. The mattress on our bed felt like it was just springs. We asked to move rooms for a better bed but were told all the beds are the same. The room itself was very tired looking and in need of updating and had an odd smell. The bathroom was clean but the shower frequently ran out of hot water and failed to drain fast enough so had to frequently turn off to stop from overflowing. The breakfast was basic but not amazing quality with a bad tasting vat of instant coffee on hand. Cappuccinos could be made on request which was a saving grace. The location of the hotel was perfect it's just a shame it's been left to deteriorate, it could be great with some updates. "

"Place was in a quiet spot."

"Incredible stay on Lake Como! Exceeded expectations every step of the way. We chose due to the perfect location - easy to get to from train station, ferries across the lake to Bellagio or private boats or boat taxis. The gardens and property are absolutely stunning. Can’t wait to return!"

"Superb 1 night stay. Room was very spacious and spotlessly clean throughout, kitchenette was great (with bottles of still and sparkling water provided) and the bathroom was lovely with the best shower (great pressure and spacious). Would definitely stay here again if we return! "

"Very clean and updated room. Lots of personal touches throughout our stay: a hand written note in our room with some chocolates/cookies and complimentary prosecco. The grounds were stunning and it was a special treat to have access to the gardens after hours. Would highly recommend this hotel. "

"Staff was very helpful with restaurants and navigating the ferrys"

"We loved our stay here. The staff was so kind, and allowed us to check in early since we arrived 4 hours before usual check-in time. The hotel is very spacious and rooms were so quiet. Could not hear neighbors at all. Breakfast, while not included in room cost, had a good variety and it was nice to not have to go searching for a good cup of coffee and food around town first thing in the morning. The location was perfect for our trips to Bellagio and Como. We would definitely stay here again. "

"Nice overall hotel, unfortunateky restaurant for dinner was not yet open so couldnt try. Staff were very friendly, rooms were clean and modern. Spa and saunas only opens from 4pm, wpuld have loved to use in the morning also but unfortunately only opens in afternoon. Breakfast was excellent!"

"Fabulous hotel, close to all areas. Very clean room and helpful staff. Breakfast was fabulous"