2/10 - Tồi
Alexander
18/08/2025
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Room was a disaster for £1000+ for 3 nights. No bathroom had mold, a broken shower fitting on the wall so water leaked everywhere and the whole thing should have been updated 20yrs ago. The bedroom was ok until we realised we could not open the window without the ceiling tiles moving up and down with the wind with dust falling down. Cleaners didn’t come back the first day after we asked them to. 2nd day called reception and asked if they could clean room etc before 2pm, had to call at 3pm and asked if they could send someone asap. 6:30pm they came to clean which meant having to move our toddler out of the room just before dinner/ bedtime which was not ideal they also didn’t clean and forgot to leave toilet roll and showering products so had to come back again. They also had no beach towels for guest apart from ones you had to buy for £15 each and the towel was no good quality. Overall very poor
Alexander
Lưu trú 3 đêm vào Tháng 8, 2025
