Khách sạn Portal da Santa Fe , Campinas

"Helpful staff, but problems with maintenance and cleaning and the restaurant is very bad."

"Tudo ótimo, lugar lindo aconchegante."

"A Distressing and Unsafe Experience ​I booked a quadruple room based on online availability but was initially given a suffocating, tiny room with two single beds. I refused it and was reassigned to a chalet, which unfortunately proved to be a highly distressing environment. ​The property felt entirely unmonitored. An individual parked right outside my unit and blasted loud music for six continuous hours, and disruptive behavior from people on the grounds persisted through the day and...

"Las habitaciones son hermosas"

"Excelente serviço e opções de entretimento"

"El hotel en general muy bien, con desayuno excelente. El staff muy atento. Estacionamiento dentro de la propiedad. Restaurant de buena calidad. el gimnasio muy pequeño y basico, con la unica maquina multiuso rota los 3 dias que estuve alli."

"Due to a lack of other options, I extended my stay for a second week. Once again, I explicitly declined housekeeping services. However, I was penalized for this by being denied clean linens—a policy communicated to me directly via WhatsApp. Obtaining basic essentials—a single fresh towel, a bath mat, and toilet paper—required raising an issue with Expedia. Furthermore, no additional trash bags were ever provided beyond the initial one in the room's single bin. ​ I was in a room with a window...

"poucas opções no café da manhã e piscina sem manutenção"

"Não tem serviço de quarto, não tem restaurante, café da manhã muito simples, cheiro de mofo nos corredores. Não recomendo e nunca mais volto."

"Hotel atendeu a expectativa."

"​Unacceptable Noise, Poor Maintenance, and Dismissive Management ​I cannot recommend this hotel. My stay was entirely ruined by a near-constant barrage of noise. Between the heavy thumping and furniture dragging from adjacent rooms, unbearable street noise, and housekeeping staff shouting outside my door in the mornings, a peaceful night's sleep was impossible. Front desk management was completely unhelpful and failed to address any of these issues when notified. ​The Room: Extremely small...

"As a seasoned female solo traveler, safety and privacy are my non-negotiable priorities—yet they felt like alien concepts here. Staying at Blue Tree Valinhos for proximity to medical offices, I experienced ongoing safety concerns and blatant disregard for guest security. My first impression set the tone: curtains wide open and high beams from a parked car shining directly into my room. Throughout my 3-week stay, I was locked out of my room, including on my final morning after breakfast,...