Khu sảnh

Nhận xét về Red Lion Hotel Portland Airport

3 out of 5
Red Lion Hotel Portland Airport
7101 NE 82nd Ave, Portland, OR

Nhận xét

7,2

Tốt

Đánh giá 10 - Xuất sắc. 609/2047 nhận xét" "
Đánh giá 8 - Tốt. 550/2047 nhận xét" "
Đánh giá 6 - Được. 393/2047 nhận xét" "
Đánh giá 4 - Kém. 282/2047 nhận xét" "
Đánh giá 2 - Tồi. 213/2047 nhận xét" "

7,4/10

Sạch sẽ

7,6/10

Nhân viên & dịch vụ

6,2/10

Tiện nghi, dịch vụ

6,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Marilyn

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Hard to get to. Needs to be refurbished. Door lock was hard to get to open door.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 27/05/2024
Dear Marilyn,We apologize for the difficulties you experienced during your stay. Your feedback regarding accessibility, the condition of the property, and the door lock is concerning, and we will address these issues promptly to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Hotel General Manager

10/10 - Xuất sắc

deanna

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The front desk clerk was great very nice and helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 27/05/2024
Dear Deanna,Thank you for your perfect rating! We're delighted to hear that you had a great experience with our front desk clerk. Providing excellent service and assistance to our guests is important to us, and we're glad that our clerk was able to make your stay enjoyable. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel General Manager

2/10 - Tồi

Ramu

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The room we selected is non smoking room. But the room they gave us is having full smoke smell which we couldn’t bare. We asked them for exchange but they said they don’t have any other rooms available. We had worst experience staying all night in smoking smells.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 27/05/2024
Dear Ramu,We apologize for the inconvenience and discomfort you experienced due to the smoke smell in your non-smoking room. Providing a clean and comfortable environment is important to us, and we regret that we fell short in this instance. We understand the impact this had on your stay and apologize for any inconvenience caused by not being able to accommodate a room exchange. Your feedback is invaluable, and we will address this issue with our team to ensure improvements are made. We appreciate your understanding. If you choose to stay with us again in the future, we will do our utmost to provide you with a much-improved experience.Sincerely, Hotel General Manager

2/10 - Tồi

Yordy Rolando

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 26/05/2024
Dear Yordy Rolando,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel General Manager

8/10 - Tốt

Jhon

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Na
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 25/05/2024
Dear Jhon,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel General Manager

8/10 - Tốt

Joseph, Indianapolis

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Good people and place. No marking for parking that was $10 per night also not advertised and the n a one way rd.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 24/05/2024
Dear Joseph,Thank you for your feedback and for rating your stay 4 out of 5. We're glad to hear you appreciated the people and the place. We apologize for any inconvenience caused by the unmarked parking and the additional fee. We've already mentioned "Paid Parking" on our website and on several other websites. We are sorry to know that you weren't aware of this. But we will definitely work on your suggestion of letting the customers know about this in advance before or while booking their stay with us. We'll work on improving our communication regarding parking. We hope to welcome you back for an even better stay in the future.Sincerely, Hotel General Manager

10/10 - Xuất sắc

Samantha

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Near airport, has shuttle, gated entry for parking lot
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 22/05/2024
Dear Samantha,Thank you for highlighting the convenient features of our hotel, including our proximity to the airport, shuttle service, and gated entry for the parking lot. We strive to provide a secure and hassle-free experience for our guests, and we're glad to hear that you found these amenities beneficial. We appreciate your feedback and look forward to welcoming you back for another pleasant stay!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Peggy Sue, Pearl

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff and comfy bed. Needed shuttle to the airport. Quick and easy !
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 22/05/2024
Dear Peggy Sue,Thank you for the perfect rating! We're delighted to hear that you had a great experience with our staff and found our beds comfortable. It's fantastic to know that our shuttle service made your trip to the airport quick and easy. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Kathy

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Tina was great at check in! She was kind, helpful and very efficient. We need more people in the world like her
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 21/05/2024
Dear Kathy,Thank you for your great feedback. We're thrilled to hear that Tina provided you with exceptional service during check-in! It's wonderful to know that she was kind, helpful, and efficient. We'll be sure to pass along your kind words to her. Our team strives to make every guest feel welcome and valued. We hope to welcome you back soon for another fantastic stay!Sincerely, Hotel General Manager

6/10 - Được

Elizabeth

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Clean service and fast response when needing service. No indoor pool, parking I did not like bc they charge for.
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 21/05/2024
Dear Elizabeth,We're glad to hear that you found our service prompt and responsive. We apologize for any inconvenience regarding the lack of an indoor pool and the parking charges. Please know that our parking fees are listed online for our guest's convenience before booking. Your feedback is valuable to us, and we'll take it into consideration for future improvements. Thank you for staying with us, and we hope to welcome you back for another pleasant stay.Sincerely, Hotel General Manager

8/10 - Tốt

Shawn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
The staff was great Tina and Greg went out of their way to makse our stay wonderful.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 20/05/2024
Dear Shawn,Thank you for your We're thrilled to hear that Tina and Greg made your stay memorable! Providing exceptional service is what we strive for, and we're delighted that they went above and beyond to ensure you had a wonderful experience. We'll be sure to pass along your kind words to them. We hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel General Manager

8/10 - Tốt

Nancy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Only one entrance for cars to drive in, that one entrance is shared by 3 hotels, and all hotel guests have to pay to park a car. I drove a rental car in to pick up luggage, left 5 minutes later, & still had to pay $1.00 for the 5 minutes the car was on site!
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 20/05/2024
Dear Nancy,Thank you for your feedback with 4 stars! We're sorry to hear about your experience with the parking situation. We'll take your comments into consideration to improve our guest experience in the future. If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel General Manager

10/10 - Xuất sắc

david

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay for a night after flying in.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 20/05/2024
Dear David,Thank you for the perfect rating! We're glad to hear that you found our hotel a nice place to stay, especially after flying in. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Darell

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 21/05/2024
Dear Darell,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel General Manager

10/10 - Xuất sắc

Angela, Andrews

Đi cùng gia đình
Very comfortable place to stay
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 20/05/2024
Dear Angela,Thank you for the perfect rating! We're delighted to hear that you found our hotel a very comfortable place to stay. We appreciate your feedback and hope to welcome you back for another comfortable stay soon!Sincerely, Hotel General Manager

8/10 - Tốt

Ayinde

Thích: Tiện nghi, dịch vụ
I enjoyed my stay.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 20/05/2024
Dear Ayinde,Thank you for your feedback! We're glad to hear that you enjoyed your stay overall. We hope to welcome you back again in the future!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Sergii, Denver

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 17/05/2024
Dear Sergii,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel General Manager

8/10 - Tốt

Nancy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Idonr like that my son had to get a ticket to park, and pay 3 dollars everytime. But I do like that they valudated his parking ticket, so he didnt pay.
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 17/05/2024
Dear Nancy,Thank you for the 4 out of 5 rating. We understand your concern about the parking ticket, but we're glad to hear you appreciated the validation that covered the cost.Sincerely, Hotel General Manager

6/10 - Được

Brian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
It was ok . I booked it as a package deal through Expedia and thought it was a regular hotel , but it was really just a two story motel. No breakfast or pool . It was kept up decent , staff was very good and a convenient location being right by the interstate and a main street through Portland so that was good .
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 16/05/2024
Dear Brian,Thank you for sharing your experience with us. We're glad to hear that our convenient location and attentive staff met your expectations. We apologize for any confusion regarding the amenities, and we appreciate your understanding. We hope to welcome you back for a more enjoyable stay.Sincerely, Hotel General Manager

10/10 - Xuất sắc

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great value for an airport hotel for those super early flights.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 14/05/2024
Dear John,Thank you for your wonderful feedback. We're delighted to hear that you found our hotel to be a great value, especially for those early flights from the airport! Providing convenience and comfort for our guests, especially during hectic travel times, is always our goal. We look forward to welcoming you back for your next trip. Safe travels!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Steven

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient for the Airport ... comparatively decent price ... staff knowledgeable & helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 14/05/2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel convenient for the airport, with knowledgeable and helpful staff. We strive to provide a comfortable and hassle-free experience for our guests, and we're glad to know we succeeded during your stay. We look forward to welcoming you back in the future!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Angela, Andrews

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was great. Shuttle driver was wonderful. Beds were incredible. What can I say. I’m in love!
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 11/05/2024
Dear Angela,We're overjoyed to receive a perfect 5 out of 5 rating from you! It's fantastic to hear that our staff made such a positive impression on you and that you had a wonderful experience with our shuttle driver. We're thrilled that you found our beds to be incredibly comfortable—it's always a delight to provide a restful night's sleep. Thank you for your kind words, and we're thrilled to have earned your love! We can't wait to welcome you back for another incredible stay!Sincerely, Hotel General Manager

8/10 - Tốt

Stephen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very affordable and a well kept hotel. I would stay here again.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 10/05/2024
Dear Stephen,Thank you for your positive feedback and for choosing to stay with us! We're delighted to hear that you found our hotel to be very affordable and well-maintained. Your intention to stay with us again is the greatest compliment we could receive. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel General Manager

8/10 - Tốt

Jeron

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 10/05/2024
Dear Jeron,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel General Manager

10/10 - Xuất sắc

Steve

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, quiet room and close to the airport.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 08/05/2024
Dear Steve,your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel General Manager

10/10 - Xuất sắc

Nick

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would like to mention specially one of the staff named Tina She was so great with us
Lưu trú 4 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 08/05/2024
Dear Nick,Thank you for the glowing review! We're thrilled to hear you had a perfect stay with us and that Tina made your experience even more memorable. We'll be sure to commend her for her exceptional service. Your satisfaction means the world to us, and we look forward to hosting you again for another fantastic stay!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Erika

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great price and great place
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 07/05/2024
Dear Erika,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel to be a great value and enjoyed your stay with us. Providing excellent service and accommodations at a reasonable price is important to us, and we're glad that we met your expectations. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Julia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 08/05/2024
Dear Julia,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel General Manager

10/10 - Xuất sắc

Sylvia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were very helpful. Shuttle service was great. Rooms were clean. I will definitely use their service again.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 07/05/2024
Dear Sylvia,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a great experience with us and that our staff were very helpful, the shuttle service was great, and the rooms were clean. Providing excellent service and a comfortable environment for our guests is important to us, and we're glad that we met your expectations. We look forward to welcoming you back again and providing you with another exceptional stay. We appreciate your feedback and your loyalty!Sincerely, Hotel General Manager

8/10 - Tốt

Matthew, Fayetteville

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 07/05/2024
Dear Matthew,We're grateful for the time you took to rate your stay at our hotel. Should you have any suggestions that could elevate our guest satisfaction score from 4 to 5, we would be eager to hear them. Your patronage is greatly appreciated.Sincerely, Hotel General Manager

6/10 - Được

Giao-Linh, Kirkland

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed for a convention nearby. It was convenient and walkable to some places even if we didnt have a car. But it was raining. It was nice to have a fridge and microwave in the room. We had to switch rooms bc of black ants. Since its an older bldg.
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 06/05/2024
Dear Giao-Linh,Thank you for choosing to stay with us during your convention. We're glad our location was convenient for your needs and that the in-room amenities were useful. We apologize for the inconvenience caused by the black ants; please rest assured, we take such matters seriously and will address them promptly. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.Sincerely, Hotel General Manager

6/10 - Được

Larry

Đi cùng bạn đồng hành
Close to airport
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 06/05/2024
Dear Larry,We're glad you found our location convenient to the airport! Being nearby makes traveling easier, and we're pleased to offer a comfortable stay for guests who need to catch a flight. We hope to welcome you back again in the future!Sincerely, Hotel General Manager

6/10 - Được

Larry

Đi cùng bạn đồng hành
Its close to airport without the noise.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 06/05/2024
Dear Larry,That's great to hear! We're glad that our hotel's proximity to the airport provided convenience without the disturbance of noise. Providing a peaceful environment for our guests is important to us, and we're delighted that you enjoyed your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

8/10 - Tốt

Joseph

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There’s no elevator so I had to carry my 50lb luggage to the 2nd level. The staff are nice and a shuttle is available to take the guests to the airport anytime.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 05/05/2024
Dear Joseph,Thank you for your feedback. We're glad to hear you found our staff friendly and appreciated the availability of our shuttle service. We apologize for any inconvenience caused by the lack of an elevator. We'll take your comments into consideration as we strive to improve our facilities. We hope to welcome you back for a more comfortable stay in the future.Sincerely, Hotel General Manager

8/10 - Tốt

Ilaisaane

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Would definitely come back for another stay!
Lưu trú 4 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 05/05/2024
Dear Ilaisaane,Thank you for your review and for considering a return visit! We're glad to hear that you had a positive experience and that you would come back for another stay. If there's anything we can do to ensure your next stay is even better and earns that extra star, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel General Manager

8/10 - Tốt

Rick

Khách đi công tác
No dining facilities, it is miles to find food all around this area
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 05/05/2024
Dear Rick,Thank you for your feedback. We're glad you enjoyed your stay overall. We apologize for any inconvenience regarding the lack of dining facilities nearby. We'll consider options to enhance dining convenience for our guests. We appreciate your understanding and hope to welcome you back for an even better experience.Sincerely, Hotel General Manager

10/10 - Xuất sắc

Mario

Khách đi công tác
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service, very comfortable rooms!
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 04/05/2024
Dear Mario,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our service excellent and our rooms very comfortable. Providing a top-notch experience for our guests is always our goal, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Hotel General Manager

8/10 - Tốt

Kristina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Stayed one night for convenience to airport. Comfortable and good enough for our stay.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 03/05/2024
Dear Kristina,Thank you for your glowing feedback. We're glad to hear that our hotel provided a comfortable and convenient stay for your airport visit! Your satisfaction is important to us, and we appreciate your positive feedback. We hope to have the opportunity to welcome you back for another pleasant stay in the future!Sincerely, Hotel General Manager

6/10 - Được

goo

Đi cùng gia đình
No breakfast
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 03/05/2024
Dear goo,We apologize for any inconvenience caused by the lack of breakfast during your stay. While we strive to offer a comfortable and convenient experience for all our guests, we understand the importance of providing meal options. Your feedback is valuable, and we may consider it as we continue to improve our services. Sincerely, Hotel General Manager

6/10 - Được

Kimberly

Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 04/05/2024
Dear Kimberly,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel General Manager

10/10 - Xuất sắc

joy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were very nice!
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel General Manager trả lời vào 03/05/2024
Dear joy,We're thrilled to hear that you had such a positive experience with our staff during your stay! Providing friendly and accommodating service is always our goal, and we're delighted that our team members made your stay enjoyable. Thank you for your perfect rating, and we hope to welcome you back for another great stay soon!Sincerely, Hotel General Manager

6/10 - Được

john

Thích: Nhân viên & dịch vụ
Only issue I have was the flooring in my room was coming up in different areas
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 02/05/2024
Dear john,Thank you for your feedback and 3 out of 5 ratings. We apologize for the issue with the flooring in your room. Your comment is valuable, and we'll address it promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel General Manager

10/10 - Xuất sắc

Lisa, Portland

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay before an early flight
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 02/05/2024
Dear Lisa,Thank you for the excellent rating! We're thrilled to hear that you had a great stay with us before your early flight. Providing a comfortable and convenient experience for our guests, especially those with early flights, is our priority. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Dawn

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had an issue with my card not working on door the staff came right to my room and showed me what i was doing wrong and she was very nice about it
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 02/05/2024
Dear Dawn,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that our staff promptly assisted you with the door card issue and did so in a friendly manner. Your positive feedback is greatly appreciated, and we hope to provide you with an excellent experience during any future stays.Sincerely, Hotel General Manager

8/10 - Tốt

Gayl

Thích: Nhân viên & dịch vụ
Convenient to airport -so it’s not very quiet- & to some basic eateries; all-in-all decent facility for the price
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 03/05/2024
Dear Gayl,Thank you for your feedback! We're glad to hear that you found our hotel convenient to the airport and appreciated the nearby eateries. While we strive to provide a comfortable stay, we understand that proximity to the airport can impact noise levels. We appreciate your honesty and hope you had an overall positive experience with us. We value your input and hope to welcome you back in the future!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Ofelia

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great shuttle service!
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 01/05/2024
Dear Ofelia,Thank you for your feedback! We're thrilled to hear that you enjoyed our shuttle service during your stay. Providing convenient transportation options for our guests is important to us, and we're glad that it contributed to a positive experience for you. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Andrea

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great customer service!
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 01/05/2024
Dear Andrea,Thank you for your feedback! We're delighted to hear that you received great customer service during your stay with us. Providing excellent service to our guests is our top priority, and we're glad that our team was able to make your experience memorable. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Elisabeth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 30/04/2024
Dear ElisabethThank you for your glowing feedback! We're delighted to hear that you received great service during your stay. Providing exceptional service to our guests is our top priority, and we're thrilled that our efforts met your expectations. Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back for another fantastic experience. We hope to see you again soon!Sincerely, Hotel General Manager

10/10 - Xuất sắc

Chester A

Thích: Sạch sẽ, nhân viên & dịch vụ
No restaurant
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 01/05/2024
Dear Chester A,We apologize for any inconvenience caused by the lack of a restaurant on our premises. While we don't have an on-site restaurant, we're more than happy to provide recommendations for nearby dining options that you might enjoy. Additionally, if there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're here to ensure you have a comfortable and enjoyable experience.Sincerely, Hotel General Manager

6/10 - Được

Carl

Lưu trú 3 đêm vào Tháng 4, 2024
Hotel General Manager trả lời vào 20/05/2024
Dear Carl,We value your business and thank you for taking the time to rate your stay at our hotel. If there is anything we can do to improve your experience and raise our guest satisfaction rating from 3 to 5, please let us know.Sincerely, Hotel General Manager