Khu căn hộ tại Florence

"This is NOT a palace. Host pestered us about paying the taxes and uploading documentation, even after we did those things. We arrived during the posted check-in hours, but no one was at the property, nor did they respond to multiple messages and calls. After waiting, calling the "emergency" number that no one answered, and calling Expedia for help, a fellow guest let us in to the lobby (they understood since they had similar horrible experiences). After another hour of waiting and unanswered...

"No recomiendo este alojamiento. Muy deficiente en limpieza y en mantenimiento general. Nada recomendable"

"It’s seen its best day a while ago. Basic necessities for an overnight, but I wouldn’t choose it again."

"My mom and I stayed there for a couple of nights and we loved it. Our room was spacious and very clean, welcoming gifts were a nice touch. The location was perfect, close to everything. Highly recommend this hotel!"

"Excellent location"

"Nice and clean, nice staff and locstion"

"Would stay here again! The staff was great, very helpful. Its right by the tram, which made it really easy to get everywhere. If you prefer to walk, everything is about a 30 minute walk and less than 2KM. The accommodations were nice, clean, exactly as pictured. Building is quiet and very safe."