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"The manager and front desk staff were all very nice and helpful. The room itself and the free breakfast were both great as well! The bartender, however, was inappropriate and unprofessional to a coworker (not working in the bar) as well as to other guests waiting to order. Instead of attending to the customers (there was no one in the bar area with a drink in hand on 3 different occasions), he continued his obnoxious behavior for quite a while so my husband & I sat there in disbelief patiently waiting but ended up leaving. We grabbed a drink elsewhere, which was very disappointing because the main reason that we picked this property was because we enjoy having a drink in the evening, so we were looking forward to the bar amenities. This might seem frivolous, but we had even called the property before booking our room to confirm the bar would be open and their service hours. "

"Phone didn’t work and AC wasn"

"Very great location for walking distance to the mall, pharmacy store, fast food and bigger restaurants. Family, Business and pet Friendly. Lobby/bar area very large and comfortable. Pool area was great, but some of the chairs seriously need to be updated. For some reason our room didnt have a microwave. They have laundry room. Large secured parking lot. Overall would definitely stay here again."

"Staff was very hepfull, the room was very nice and clean over all it was excellent "

"I had a wonderful stay at Hyatt Regency Houston. The hotel has a modern design and beautiful atrium area, including an expensive waterway system with beautiful Koi fish. The ambience of the hotel was quite remarkable and made for a luxurious experience. The rooms themselves were comfortable, but what released it out was the design an architecture of the hotel, which was majestic and quite impressive. Staff was also very friendly and professional. Overall, for the price point this is a great deal in the Houston area. "

"Property was just ok. Not a lot of value."

"This place was recommended by one of my friends who had a great experience when she came to the Houston Rodeo couple years ago. I called in the morning to let the staff knows that we would like to check in earlier than 4pm, the front desk man told me no problem and that he would put it as a request under my reservation. When we first pulled in in the valet, we encountered our first issue with the bell staff. They seemed more concerned about conversations with themselves than helping us with our luggage. Once we got our own cart to put our stuff, it was a bit after 330pm, so I went to the front desk and the guy told me that the room was not ready and that I had to wait until 4pm. Once 4pm happened, I went again to the front desk man, and he told me that I still had to wait for at least 20 minutes since the room was still not ready. After we waited at least 30 minutes, he finally came to check us in. When we went to our room, the power of the fridge, the tv was off, so we called the front desk to let them know. a maintenance man came and had to deal with the breakers, he came by the room and left. after he left the power went off again, we tried to call the front desk without any success. There was no shuttle available and we had to take a Uber. before we left, we told the front desk about our issue with the room. When we came back from the rodeo our power had not been resolved. Had to call 3 times in order for them to bring a maintenance guy to fix it. "

"Room was spacious clean location was good near elevator "

"It was very discouraging when i went to load my car and grab breakfast that i came back to my room and the cleaners were already in it. It was only 930 check out at 11. "