"Staff is very professional and greets you properly upon entering. Elevators were excessively hot, and require a room key to get to any floor but the lobby. Nice security feature. The hallway to our room was also excessively hot and not comfortable. The main floor halls were cool though. The room is designed nicely. I had a king suite with a great view. The doors for the shower and the bathroom door just want to roll to the right. Room has a mini fridge. Ours did not cool well but I was only putting water bottles in so no biggie unless you had food. The bed is very comfortable along with pillows. The room was quite I could not hear hall traffic or neighbors. The Bar down in lobby area was very nice. Experienced staff. They also have one of the best complimentary breakfast I've had, and I've had many. They also can make you food throughout the day if you dont feel like going out. Parking is expensive but in all fairness it's downtown Nashville. I have an oversized vehicle which I had to park across the street for $90 a day. I think they should offer discounted parking for guest or just include this in your room price so it's not a surprise. Overall 4 out 5. Hope this helps"