Thank you for staying with us, Ashley. It's great you enjoyed this location. If there is anything we could've done to improve your stay, please let us know. We hope to host you again.

Hi Jung, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Jennifer, thank you for staying with us. We're sorry to hear about the AC issues you had during your stay. We will look into your space and remedy any present issues. We hope to host you again and show you a better experience.

Thank you for staying with us, Nicole! We hope to host you again.

Hi Rosalie, your feedback is appreciated. We're sorry to hear about your experience. We will have our team take a look at your space and remedy any present issues. We hope to show you a better stay in the future.

Hi Matthieu, thank you for providing your honest feedback. We're saddened to hear about your experience. Cleanliness is important to us, and we're incredibly sorry for falling short here. We'll work with our team to help ensure these issues don't happen again. We also apologize for the misinformation regarding luggage storage. We share your frustration. We'll work to improve our luggage storage capacity at this property. If you decide to stay with us again, we'd love to make this up to you.