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"The room was very clean and well appointed. The front desk welcome was a bit brusk and they did not provide the WiFi password and it was not listed anyplace in the room. There was no phone in the room to call the front desk and since it was after 9pm when we got back to the room we had to go without internet. Other than that, our stay was fine."

"Excelllent over-the-phone service prior to check-in, reliable out-of-hours access (this is gold dust having been let down badly by a competitor just around the corner before), very comfortable room. Highly recommended. Once again, having had previously awful experiences, this hotel was excellent on all the metrics which count. Thank you!"