Tiện nghi, dịch vụ nơi lưu trú

Nhận xét về Comfort Inn & Suites Salina North

2.5 out of 5
Comfort Inn & Suites Salina North
1949 N 9th St, Salina, KS

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 278/484 nhận xét" "
Đánh giá 8 - Tốt. 122/484 nhận xét" "
Đánh giá 6 - Được. 40/484 nhận xét" "
Đánh giá 4 - Kém. 25/484 nhận xét" "
Đánh giá 2 - Tồi. 19/484 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

YUVONNE

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 27/05/2024
Dear Guest,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on your experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

10/10 - Xuất sắc

Mike

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would stay here again.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 25/05/2024
Dear Mike,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. Your satisfaction is our ultimate goal, and we're grateful for your endorsement. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you our way. Sincerely, Hotel Manager

8/10 - Tốt

Barbara, Houston

Đi cùng gia đình, Khách đi công tác
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were pleased with our stay and the overall service of the hotel.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Manager trả lời vào 13/05/2024
Dear Barbara,Thanks for the stay and great feedback. We're delighted to hear that you were pleased with your stay and the overall service provided by our hotel! Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and we hope you will give us more opportunities to do so. Sincerely, Hotel Manager

6/10 - Được

Brenda

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 11/05/2024
Dear Brenda,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

8/10 - Tốt

Steven

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
It was a fine place to stay. The pool was not fancy, but it was just what we needed.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 01/05/2024
Dear Steven,Thank you for your stay and feedback. We're glad to hear that you had a satisfactory stay with us! While our pool may not be the most extravagant, we're pleased that it meets your needs. Providing a comfortable and enjoyable experience for our guests is important to us, and we're grateful for your positive feedback. We hope to welcome you back again soon.Sincerely, Hotel Manager

4/10 - Kém

Stephen

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 18/05/2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. We value your input and will use it to improve our services. If you're open to discussing your concerns further, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide a better experience in the future.Sincerely, Hotel Manager

10/10 - Xuất sắc

RICHARD

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 02/05/2024
Dear RICHARD,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 - Xuất sắc

RaVonne, Aberdeen

Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Manager trả lời vào 25/04/2024
Dear RaVonne,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 - Kém

Deysi

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
There were used soap bars left in the bathroom and the shower had not been cleaned up for a while, you see the chrome residue on it. The sink had food particles from mouthwash. Breakfast patties were hard like a jerky.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 22/03/2024
Dear Deysi,We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider.Sincerely, Hotel Manager

10/10 - Xuất sắc

Tammy, Lenexa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a nice, low-key hotel on the north end of town. We were in Salina for a concert at the Stifel theater and this was close to the theater. In addition, they had two Tesla chargers, which we appreciated so that we could recharge overnight.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 12/03/2024
Dear Tammy,Thank you for taking the time to share your positive experience with our hotel. We're thrilled to hear that you found our location convenient for the concert at the Stifel Theater. It's great to know that our Tesla chargers were beneficial for your stay, providing the convenience of overnight recharging. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 - Tốt

Renee

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Manager trả lời vào 09/03/2024
Dear Renee,Thank you so much for your fabulous feedback. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 - Được

Ran

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
The Hotel is located very close to I-70. I got a room facing the Interstate and it was too noisy, because of the trafic and especially the trucks. I changed my room to the opposite side and is was the same, I couldn't sleep because of the noise. I think that this problem is needed to addressed ASAP buy management, Beside that, all is good
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 21/02/2024
Dear Guest,We apologize for the inconvenience caused by the noise from the Interstate during your stay. We understand the importance of a peaceful night's sleep, and we appreciate your feedback. Your comment will be shared with the management to address the issue and explore possible solutions. We hope to have the opportunity to provide a more peaceful experience on any future visits. Sincerely, Hotel Manager

8/10 - Tốt

Noli Kay, Indianapolis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 13/02/2024
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

10/10 - Xuất sắc

Karen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The area around us under construction. It was handy to just pull off the highway. That said- you do hear the traffic. Paul was delightful as he checked us in.
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 10/02/2024
Dear Karen,Thank you for sharing your experience with us. We're glad to hear that our convenient location near the highway made it easy for you to find us, despite the construction in the area. We apologize for any inconvenience caused by the traffic noise. Your compliments about Paul's delightful service during check-in are greatly appreciated. We strive to provide excellent customer service and will continue to work on minimizing any disturbances for our guests. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

2/10 - Tồi

Zyaira

Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Manager trả lời vào 12/02/2024
Dear Guest,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

10/10 - Xuất sắc

Jonas

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 05/02/2024
Dear Jonas,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 25/01/2024
Dear Daniel,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 - Xuất sắc

Andrea

Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 16/01/2024
Dear Andrea,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 - Tốt

Nancy A.

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good.
Super comfortable bed!!!! Great sheets and pillows. Check in staff was brusk, uninterested, but other staff friendly and helpful. Breakfast as the usual, no fruit. Bad weather. The parking lot was shoveled but not salted. Shear ice getting to the car. Would recommend.
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 15/01/2024
Dear Guest,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 - Xuất sắc

Maureen

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient comfortable
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 13/01/2024
Dear Maureen,We're pleased to hear that you found our hotel convenient and comfortable. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you again for another pleasant stay.Sincerely, Hotel Manager

8/10 - Tốt

Larry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Comfy beds and pillows
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager trả lời vào 12/01/2024
Dear Larry,Thank you for your stay. We're thrilled to hear that you found our beds and pillows comfortable during your stay. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

6/10 - Được

Maciej

Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager. trả lời vào 09/01/2024
Dear Maciej,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 - Xuất sắc

Douglas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Hotel Manager. trả lời vào 09/01/2024
Dear Douglas, Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 - Xuất sắc

Gregory

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel. Nice bed, quiet and a good breakfast.
Lưu trú 1 đêm vào Tháng 12, 2023
Hotel Manager trả lời vào 31/01/2024
Dear Gregory,Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay at our hotel and found the bed comfortable, the atmosphere quiet, and the breakfast satisfying. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

8/10 - Tốt

Shelley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Hotel Manager trả lời vào 31/12/2023
Dear Guest,Thank you for sharing your feedback. We appreciate your positive rating, and if there are any specific areas where we can improve and earn that extra star in the future, we would love to hear more about your experience. Your input is valuable to us, and we look forward to the opportunity to provide an even better stay on your next visit.Sincerely, Hotel Manager

2/10 - Tồi

Chiqui

Khách đi công tác
Lưu trú 1 đêm vào Tháng 12, 2023
Hotel Manager trả lời vào 29/12/2023
Dear Chiqui,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 - Xuất sắc

Michael

Lưu trú 6 đêm vào Tháng 12, 2023
Hotel Manager trả lời vào 19/12/2023
Dear Michael,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honour to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 - Xuất sắc

Rose

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Meeting trip
I was in town fir meetings. The hitel was close to my venue. Easy access to i70
Lưu trú 1 đêm vào Tháng 12, 2023
Hotel Manager trả lời vào 18/12/2023
Dear Guest,Thank you for your stay. We are glad our location near your venue and easy access to I-70 made your stay more convenient. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

6/10 - Được

John

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Sạch sẽ
House keeping needs training and supervision.
There is an issue with House keeping. The first room we were given smelled funny and the bathroom had been used. The toilet had toilet paper in it and soap had been taken out of the wrapper. The second room we were given had a toilet with toilet paper in it. We flushed it and it was stopped up. The third room, was okay but not entirely clean, but we were given a suite as an upgrade. Paul, who checked us in was very apologetic and professional. However, my wife needed three stiff drinks before we could go inspect the bedding.
Lưu trú 1 đêm vào Tháng 12, 2023
Hotel Manager trả lời vào 11/12/2023
Dear John,We are truly sorry for the multiple issues you encountered with housekeeping during your stay. That's certainly not the experience we aim to provide. Your feedback regarding the cleanliness and maintenance issues is concerning, and I'll ensure this is addressed immediately with our housekeeping and maintenance teams to prevent such occurrences in the future. Your comfort and satisfaction are important to us, and I'm glad to hear that Paul handled the situation professionally. Hope you will visit again. Sincerely, Hotel Manager

8/10 - Tốt

Lori

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023
Hotel Manager trả lời vào 06/12/2023
Dear Lori,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your feedback. We look forward to seeing you again soon.Sincerely, Hotel Manager

10/10 - Xuất sắc

Rebecca S

Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Manager. trả lời vào 21/12/2023
Dear Rebecca S,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.Sincerely, Hotel Manager

10/10 - Xuất sắc

Mary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and very comfortable bed
Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Manager trả lời vào 30/11/2023
Dear Mary,Thank you for your positive feedback. It's great to know that you found our accommodations clean and our beds very comfortable during your stay! Your comfort is a priority for us, and we're thrilled to have met your expectations. We look forward to welcoming you back for another enjoyable experience.Sincerely, Hotel Manager

10/10 - Xuất sắc

Doug

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy access from I 70 for 1 night
Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Manager trả lời vào 24/11/2023
Dear Doug,Thank you for choosing our hotel! We're glad to hear that you found our hotel with easy access from I-70 suitable for your one-night stay. If there's anything specific you enjoyed or if there's anything else we can do to make your future stays even better, please feel free to let us know. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 - Được

Bernie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fine
Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Manager trả lời vào 23/11/2023
Dear Bernie,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

8/10 - Tốt

Mark

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice!
Nice property, nicely-appointed rooms
Lưu trú 1 đêm vào Tháng 7, 2023
Hotel Manager. trả lời vào 22/11/2023
Dear Mark,Thank you for your positive feedback! We're thrilled to hear that you found our property nice and our rooms nicely appointed. Providing a comfortable and well-appointed environment for our guests is our goal, and we're glad we could meet your expectations. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 - Xuất sắc

Katy

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Manager trả lời vào 13/11/2023
Dear Katy,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

10/10 - Xuất sắc

John

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Manager trả lời vào 10/11/2023
Dear John,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - Xuất sắc

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 01/11/2023
Dear John,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - Xuất sắc

George

Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager. trả lời vào 02/11/2023
Dear George,We want to thank you for sharing such encouraging feedback by giving it a 10-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely,Hotel Manager.

10/10 - Xuất sắc

Julie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All good
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 25/10/2023
Dear Julie,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely,Hotel Manager

10/10 - Xuất sắc

Greg

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very comfort setting, comfortable bed, clean bathroom and tasty breakfast.. Nice stay
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 23/10/2023
Dear Greg,Thank you for your recent stay at our property. We truly value the opinions of our guests. Providing our guests with the best possible hospitality and experience has always been our mission! We are happy to read that you had a nice time during your stay with us. I look forward to seeing you back again.Sincerely,Hotel Manager

8/10 - Tốt

Hollie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 25/10/2023
Dear Hollie,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

8/10 - Tốt

Byongjin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 25/10/2023
Dear Byongjin,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely,Hotel Manager

10/10 - Xuất sắc

Dennis

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 23/10/2023
Dear Dennis,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

10/10 - Xuất sắc

Laurie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was easily accessed from interstate. Room was clean, hotel was well kept. Arrived 11 pm, front desk clerk acted like we were an annoyance when we rang bell. (She was not at desk, could hear someone in the back who never looked out til we rang,then yelled "I'll be out in a minute")
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 19/10/2023
Dear Laurie,Thank you for your feedback. It's great to hear that the hotel was conveniently located near the interstate and that both the room and hotel were clean and well-maintained. However, it's unfortunate that your late-night arrival experience with the front desk clerk was less than welcoming. Your feedback about this aspect is valuable and can help the hotel improve its service. Please visit us again.Sincerely,Hotel Manager

4/10 - Kém

Brian

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Not very nice and not good front desk help
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 16/10/2023
Dear Brian,We're sorry to hear that you didn't have a positive experience with the front desk staff and that your overall impression was not very nice. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding. Please visit again.Sincerely,Hotel Manager

10/10 - Xuất sắc

Joseph

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 16/10/2023
Dear Joseph,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - Xuất sắc

Rose

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Business meeting
Meeting in town
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 16/10/2023
Dear Guest,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely,Hotel Manager

10/10 - Xuất sắc

Pamela

Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 03/11/2023
Dear Pamela,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

8/10 - Tốt

Jennifer

Was great
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Manager trả lời vào 07/10/2023
Dear Jennifer,Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback and are pleased to see that you had a positive experience overall. If there are any specific aspects of your stay that you feel could be improved or if you have any additional comments or suggestions, please don't hesitate to share. We value your input and look forward to welcoming you back in the future.Sincerely,Hotel Manager