Khu sảnh

Nhận xét về Super 8 by Wyndham Salinas

2 out of 5
Super 8 by Wyndham Salinas
131 Kern Street, Salinas, CA

Nhận xét

7,0

Tốt

Đánh giá 10 - Xuất sắc. 284/1008 nhận xét" "
Đánh giá 8 - Tốt. 297/1008 nhận xét" "
Đánh giá 6 - Được. 193/1008 nhận xét" "
Đánh giá 4 - Kém. 106/1008 nhận xét" "
Đánh giá 2 - Tồi. 128/1008 nhận xét" "

7,4/10

Sạch sẽ

7,8/10

Nhân viên & dịch vụ

6,4/10

Tiện nghi, dịch vụ

7,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Norma

Gracias
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 28/05/2024
Hello Norma,We are sorry to hear about your experience and appreciate your feedback. Your comments have been duly noted for further review. Please feel free to reach out to our management team directly to discuss your stay in more detail.

10/10 - Xuất sắc

Josh

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This would a good place to stay for the night
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 28/05/2024
Hello Josh,We appreciate your feedback on your recent stay with us. We are glad to hear that you found our hotel a suitable choice for your overnight visit. Should you have any further comments or suggestions for us, please don't hesitate to reach out to us. Thank you for choosing to stay with us.

10/10 - Xuất sắc

Charles

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service was exceptional. And my dislike was I couldn't stay longer :)
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 28/05/2024
Hello Charles,We are delighted to hear that you enjoyed the exceptional service during your stay. We appreciate your feedback and hope to welcome you back soon for a longer and even more enjoyable stay.

4/10 - Kém

Scott

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient location. Good price
Lưu trú 3 đêm vào Tháng 5, 2024
Manager trả lời vào 24/05/2024
Hello Scott,We are pleased to hear you found our hotel's location convenient and that you found our prices to be reasonable. Your feedback is valuable to us, and we are grateful for your positive comments.

10/10 - Xuất sắc

Maria

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 24/05/2024
Hello Maria,We appreciate your feedback and are pleased to hear that you had a positive experience at our hotel. Should you have any concerns or suggestions for improvement, please feel free to contact our management team. Thank you for choosing to stay with us.

2/10 - Tồi

Olivia

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had called earlier in the day at about 1pm, letting them know that we would be driving in late between midnight and 1am. The girl I talked to over the phone stated that wouldn’t be a problem and she’d make a note for us. We get there about 1am and everything is locked and no one is at the counter. We stand around calling for about 30mins and then decide to find a room else where. Very frustrating to be told that it wouldn’t be an issue to be there late and then to have no one there to check us in. Will never be booking here again.
Lưu trú 2 đêm vào Tháng 5, 2024
Super 8 Salinas trả lời vào 20/05/2024
We sincerely apologize for the inconvenience you encountered with your late check-in. It's disappointing that we didn't meet your expectations after assuring you of a smooth arrival. Your feedback is crucial, and we're taking immediate steps to improve our procedures. We'd appreciate the chance to make things right and welcome you back for a more seamless experience. Please reach out to us directly if you'd like to discuss your stay further. Thank you for bringing this to our attention, and we hope to regain your trust in the future.Brian GulloGeneral Manager Super 8 Salinas

2/10 - Tồi

Annaly

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I didn’t like the location, too many homeless smocking pot!!! Jucky
Lưu trú 2 đêm vào Tháng 5, 2024
Super 8 Salinas trả lời vào 20/05/2024
We regret any inconvenience caused by the location. Our team is committed to ensuring a safe and comfortable environment for all guests. We take your feedback seriously and will address concerns with local authorities. We hope for the chance to exceed your expectations on a future visit. Thank you for sharing.

4/10 - Kém

Connor

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Homeless outside of property. Felt like a lackluster bfast for price of room.
Lưu trú 1 đêm vào Tháng 5, 2024
Super 8 Salinas trả lời vào 19/05/2024
Dear Connor,Apologies for any inconvenience during your stay. We're actively addressing concerns about homelessness nearby for enhanced guest safety. We're disappointed our breakfast selection didn't meet your expectations and will work to improve it. Your feedback is invaluable, and we hope for the chance to provide a better experience in the future.Best,Brian GulloSuper 8 Salinas

8/10 - Tốt

Timothy E

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Super 8 Salinas trả lời vào 20/05/2024
Thank you for taking the time to write a review, we hope to see you again, thank you for choosing Super 8 in Salinas.

4/10 - Kém

Patrocinia

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ
Staff decided to place me in a room in the back that was unsafe.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 07/05/2024
Hello Patrocinia,We appreciate your feedback and take all guest concerns seriously. We recommend reaching out to our management team directly to address this matter further and ensure your future stays meet your expectations.

8/10 - Tốt

Diego

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Estuvo bien
Lưu trú 5 đêm vào Tháng 4, 2024
Manager trả lời vào 04/05/2024
Hello Diego,Nos complace saber que disfrutó su estancia con nosotros. Valoramos sus comentarios y esperamos darle la bienvenida nuevamente en el futuro.

2/10 - Tồi

Carlos

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Homeless people, prostitutes people were scouting vehicles in the back, where you park.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Carlos, We regret to hear about your experience and take all feedback seriously. Please rest assured that we constantly review security measures to ensure the safety of our guests and their belongings. Your concerns will be shared with our team for further consideration.

2/10 - Tồi

Jiawei

Khách đi công tác
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
When I arrived around 7 o’clock at night, the lobby was locked and there is a paper on the door say will be back in 15 mins, but a lady told be that she had already waiting outside for an hour. Then we wait for another 20 mins, nobody came nor answer the phone. Finally a lady came back and opened the door for us with no explanation or apology.
Lưu trú 4 đêm vào Tháng 4, 2024
Manager trả lời vào 23/04/2024
Hello Jiawei, I apologize for the inconvenience you experienced during check-in. We appreciate your feedback and will address this issue with our team to ensure it doesn't happen again in the future. We strive to provide a smooth experience for all our guests and regret falling short in this instance.

10/10 - Xuất sắc

Karen

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 10/05/2024
Hello Karen,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.

4/10 - Kém

Larry

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ
The lady who checked us in was friendly and efficient, giving suggestions for restaurants. There were many homeless around property and going through the parking lot. Worse was that I killed one live bedbug on the curtain. I saw no others. Also, the bottom bedsheet was badly stained in several places. When I reported this to the front desk, the man on duty had no apologies. He took me to where the clean sheets were kept, looked through them and said there were no more clean fitted bottom king-size sheets! So, he gave me a flat queen-size sheet to use. The overall appearance of our room was that it needed refreshing such as new carpet, wall repairs, and painting.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 23/04/2024
Hello Larry, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 - Kém

Thomas

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 04/05/2024
Hello Thomas,We're sorry to hear your stay didn't meet expectations. Please reach out to us with any specific feedback you may have so we can address it accordingly. We hope to welcome you back for an improved experience.

8/10 - Tốt

QL

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Suitable for a short rest during the journey.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 11/04/2024
Hello QL,We are glad to hear that you found our hotel suitable for a rest during your journey. We always aim to provide a comfortable experience for our guests. Your feedback is appreciated, and we look forward to welcoming you back in the future.

10/10 - Xuất sắc

Emilio

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There employees. Friendly
Lưu trú 3 đêm vào Tháng 4, 2024
Manager trả lời vào 07/04/2024
Hello Emilio,We genuinely appreciate your kind words regarding our friendly staff. Our team takes pride in ensuring each guest feels welcome and valued during their stay. If there's anything else we can assist you with, please do not hesitate to reach out to us.

10/10 - Xuất sắc

AGUSTIN

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 25/04/2024
Hello AGUSTIN,We're thrilled to hear you had a wonderful stay with us! Please don't hesitate to reach out if you have any further comments or if there's anything else we can assist you with.

6/10 - Được

David

Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 20/04/2024
Hello David,We appreciate you choosing our hotel for your stay! If there are any details you would like to share about your experience, please don't hesitate to contact us directly. We hope to welcome you back soon for an even better stay!

6/10 - Được

Graham

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Fairly dirty and a bit noisy. Cheap stay but not the best.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 31/03/2024
Hello Graham,We appreciate your feedback and regret to hear about your experience. Guest satisfaction is our priority, and we will address the cleanliness and noise concerns mentioned. We value your input for our continual improvement.

6/10 - Được

Rogelio

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 3, 2024
Manager trả lời vào 04/04/2024
Hello Rogelio, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address them accordingly.

6/10 - Được

Carol

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The room was dusty and the towels were a disgrace!!
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 27/03/2024
Hello Carol, We appreciate your feedback and will share this with our housekeeping team for improvement. Your comments are important to us as we strive to enhance the guest experience. Thank you for bringing this to our attention.

6/10 - Được

Jeffrey

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 22/03/2024
Hello Jeffrey,We appreciate you choosing our hotel for your stay! We hope you had a comfortable experience and enjoyed our amenities. Please feel free to contact us directly with any feedback you may have so we can address any concerns. We look forward to welcoming you back in the future.

6/10 - Được

DeLisa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Care Team trả lời vào 19/03/2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 - Được

Donna

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Busy traffic, noisy.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 22/03/2024
Hello Donna, We regret to hear about your experience with traffic noise during your stay. Your feedback is important, and we recommend reaching out to management directly to address any concerns you may have. We appreciate your understanding and hope to welcome you back in the future.

6/10 - Được

David

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 17/03/2024
Hello David,Thank you for sharing your feedback with us. We value your input and will address the concerns raised to enhance our guests' experience in the future. We hope to have the opportunity to welcome you back for an improved stay.

10/10 - Xuất sắc

vanessa

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff is super friendly and helpful!
Manager trả lời vào 06/03/2024
Hello vanessa,We are delighted to hear that you found our staff to be exceptionally friendly and helpful during your stay. It is always our goal to provide outstanding service to all of our guests. Should you have any future questions or require assistance, please don't hesitate to reach out to us.

10/10 - Xuất sắc

Stephen

Thích: Nhân viên & dịch vụ
Great service. Room was comfy and clean. No frills or thrills, close to highway, fast-food. Great place to rest up
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 02/03/2024
Hello Stephen,We are delighted to learn that you found our service great and your room comfortable and clean. Our convenient location near the highway and fast-food options makes us an ideal spot for a restful stay. Thank you for choosing our hotel for your accommodation needs.

10/10 - Xuất sắc

ESTHER

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 28/02/2024
Hello ESTHER,We are thrilled to hear you had a wonderful experience with us! Please don't hesitate to contact us directly if there's anything else we can assist you with.

8/10 - Tốt

Noel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Traveling rest stop
the first room reeked bleach, the tv didn't work and there was a person camping in dilapidated RV outside the room. We then switched to another room which was fine, the bathroom door stuck a bit it was hard to open and clothes. We just needed a place to sleep while traveling. The girl at the front desk who just us in and was quick to get us a new room was friendly and offered additional towels for the pool and alternate room options.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 28/02/2024
Hello Noel,We apologize for the inconveniences encountered during your stay and appreciate your feedback. Our team strives to address any issues promptly to ensure a comfortable experience. Thank you for acknowledging the friendly service of our staff at the front desk. We hope you consider staying with us again in the future.

10/10 - Xuất sắc

Andrew

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good , clean room .. (:
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 27/02/2024
Hello Andrew,We are glad to hear that you found your room to be clean and comfortable during your stay. Your feedback is important to us as we strive to maintain high standards of cleanliness. If you have any further comments or suggestions, please feel free to reach out to us directly.

8/10 - Tốt

Gretchen

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easily found, quick check-in.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 24/02/2024
Hello Gretchen,We are pleased to hear that you found our hotel location convenient and that your check-in process was systematic. We appreciate your feedback and hope you had a comfortable stay with us. If you have any further comments or suggestions, please feel free to reach out to our management team directly.

8/10 - Tốt

Marilu

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy to check in and out. Parking was good, close to rooms. The Room was clean. We had a good night stay overall.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 22/02/2024
Hello Marilu,We are glad to hear you had a smooth check-in/out process and found the parking convenient. It's great to know that you found your room clean and had a pleasant overall stay. Thank you for sharing your experience with us!

10/10 - Xuất sắc

Maria

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 20/02/2024
Hello Maria,We are delighted to hear you had a fantastic stay with us! We look forward to welcoming you back soon.

6/10 - Được

Rob

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service was decent the room service was great! What I didn't like is there is no kind of discount and I've stayed here 5 days now you like to squeeze you for money.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 21/02/2024
Hello Rob, Thank you for sharing your feedback with us. We're glad you enjoyed our room service during your stay. We strive to offer competitive pricing for our services and hope you were able to take advantage of all the amenities provided during your time with us. Your concerns will be forwarded to the management for further review.

10/10 - Xuất sắc

Diego

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 17/02/2024
Hello Diego,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back again soon.

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This hotel sucks
I could not stay and when I cancelled they would not give me a refund!!!
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 13/02/2024
Dear Guest, We apologize for any inconvenience caused. Our cancellation policy is clearly stated at the time of booking. We recommend reviewing it to understand the terms and conditions. If you have any further concerns, please direct them to our management team. Thank you for your understanding.

4/10 - Kém

Christopher

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
I mean it’s a Super 8..
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 28/01/2024
Hello Christopher,Thank you for choosing to stay with us at Super 8. We appreciate your feedback and value your opinion as our guest. Should you have any specific concerns or suggestions for improvement, we encourage you to reach out to our management team directly. We hope to have the opportunity to welcome you back in the future.

2/10 - Tồi

Jeffrey

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When I checked in the card, key machine was broken so I didn't have a key for a day!! Talk about inconvenience. Also, I told them since they didn't have a door tag I didn't want my room cleaned.!!!! And did they listen. No they still cleaned it. I didn't want them in my room.!!! Bad communication!!! Will never stay there again!! Brian Gullo is useless won't even return my call!!
Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 27/01/2024
Hello Jeffrey,We apologize for the inconvenience you experienced during your stay. We understand the frustration of not having a key for a day and we apologize for the inconvenience caused. Regarding the cleaning of your room, we apologize for the miscommunication. We will address this issue with our housekeeping team to ensure it doesn't happen again in the future. Thank you for bringing this to our attention.

8/10 - Tốt

Penelope, Freeland

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff courteous, easy access to Highway, clean room and surroundings. Nice to have breakfast.
Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 14/01/2024
Hello Penelope,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our staff was courteous and that you liked the convenient access to the highway. We're also glad to know that your room and its surroundings were clean. It's great to hear that you enjoyed the breakfast as well. We appreciate your feedback and hope to welcome you back again soon!

10/10 - Xuất sắc

Karen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean room and good staff for check in
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 14/01/2024
Hello Karen,Thank you for sharing your positive experience with our clean rooms and friendly staff during check-in. We take pride in providing a clean and welcoming environment for our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

2/10 - Tồi

Theo

Khách đi công tác
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 13/01/2024
Hello Theo, We're sorry to hear that your experience at our hotel was less than satisfactory. We value your opinion and invite you to reach out to us directly with any specific feedback so that we can address any issues you encountered. We hope to have the opportunity to make it up to you in the future.

2/10 - Tồi

Carlos

Không thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 10/01/2024
Hello Carlos, We regret to hear that you did not have a satisfactory experience during your stay. We kindly request you to reach out to our hotel directly so that we can address your concerns and make the necessary improvements. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

8/10 - Tốt

Teresa

Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 10/01/2024
Hello Teresa, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - Xuất sắc

Stephen

Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 10/01/2024
Hello Stephen,We're thrilled to hear that you had a fantastic stay with us! We strive to provide excellent service and a memorable experience for our guests. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future for another wonderful stay!

6/10 - Được

Moises

Không thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 03/01/2024
Hello Moises, We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share about your experience, we encourage you to reach out to us directly. We value your input and are always looking for ways to improve our services.

10/10 - Xuất sắc

Ananth

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Na
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 31/12/2023
Hello Ananth,Thank you for taking the time to leave a review. We value all feedback from our guests and apologize for any issues you may have experienced during your stay. We encourage you to reach out to our management team directly to discuss your concerns in more detail.

2/10 - Tồi

llino

Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 30/12/2023
Hello llino,We apologize for any inconvenience you experienced during your stay. We kindly request you to reach out to our hotel directly to share any feedback you may have had, as it is important for us to address the issues you encountered.

8/10 - Tốt

Le'Russyan

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Customer Care Team trả lời vào 29/12/2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team