Dear Carolina,Thank you for telling us what you think. We're really sorry to hear that your stay at our home was bad. It's not okay that your room's carpet was dirty, the bathroom didn't have a door and had mold, and the bed was noisy. Also, the roof's bad shape and the general lack of cleaning you mentioned are worries. Also, we're sorry to hear about the noise and problems from the parking lot, as well as the fact that food wasn't available and our staff wasn't helpful. Please know that we value your feedback and will quickly fix all of these problems so that future guests have a much better time. We're sorry for the trouble this has caused, and we appreciate your patience while we work to make things better.

Hi Saul!We're absolutely thrilled to see your perfect 5-star rating! While we're always eager to hear more about your experience, we understand that sometimes the words simply escape us when everything is just right. Your rating speaks volumes, and we're delighted to have met or exceeded your expectations during your stay with us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon for another exceptional experience!

Hi Amelia,It is heart-warming to receive a 5-star rating from our guests. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. We always welcome our guest's ideas and suggestions. We always assure you the best of our services.

Hi Amelia,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will forward your valuable feedback to our team and always ensure we delight you with our facilities and services. Keep exploring, Happy staying!

Hi Amelia,Thank you for your kind words! We are glad to hear that you found our rooms and staff excellent. Providing exceptional service and comfortable accommodations are our top priorities. We appreciate your positive feedback and hope to welcome you back again soon for another enjoyable stay.

Dear Robin, We are deeply sorry to hear about your disappointing experience during your recent stay with us. Your feedback regarding the state of the room, including issues with maintenance, cleanliness, and amenities, is truly concerning. Please accept our sincerest apologies for the inconveniences you encountered. We strive to provide each guest with a comfortable and enjoyable stay, and it's clear we fell short of meeting that standard during your visit. Rest assured, we are taking immediate action to address the issues you've raised to prevent similar occurrences in the future. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience. If there's anything further we can do to assist you, please don't hesitate to reach out to our management team.

Hi Pedro,We're thrilled to hear that you found our hotel to be a pleasant choice for your overnight stay. Providing a comfortable and welcoming environment for our guests is always our top priority. We appreciate your positive feedback and hope to have the opportunity to welcome you back for another enjoyable experience in the future. Thank you for choosing to stay with us!

Hi Trishana,We're sincerely sorry to hear about your negative experience, but we take cleanliness and guest satisfaction very seriously. Our team conducts regular inspections and follows strict protocols to ensure a clean and comfortable environment for all our guests. We haven't received any previous reports of bed bugs or roaches from other occupants of your room, and we would have appreciated the opportunity to address these concerns during your stay. Rest assured, we'll investigate the matter further and take appropriate action to uphold our standards.

Hi Corina,We sincerely apologize for any inconvenience you experienced during your stay. Our utmost priority is to ensure all guests have a comfortable and pleasant experience. We take cleanliness and adherence to room preferences very seriously, and we will address the issues you've raised with our team to prevent any recurrence. Your feedback is invaluable, and we hope to have the opportunity to exceed your expectations in the future.

Hi Maira,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Mario,We sincerely apologize for the cleanliness issues you encountered. Your dissatisfaction is certainly not reflective of the standards we strive to uphold. Regarding your reservation issue, we recommend you reach out to them directly to address the reservation issues and request assistance with obtaining a refund. Expedia's customer service team should be able to provide further guidance and support in resolving this matter swiftly. Thank you for bringing this to our attention, and we hope for the opportunity to restore your faith in our services in the future.

Hi Charles!Thank you so much for your perfect rating! We're thrilled to know that you had a great experience with us. Your feedback means a lot to our team, and it inspires us to continue providing excellent service to all our guests. We hope to welcome you back soon for another wonderful stay!

Hi Matt,We are sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Dear Laura, We're thrilled to hear that you had a fantastic experience during your stay with us! Your perfect rating means the world to us, and we're delighted that everything met or exceeded your expectations. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful stay!

Dear Antonio, I'm truly sorry to hear about your disappointing experience during your stay at our hotel. Your feedback is invaluable to us, and I want to extend my sincerest apologies for the cleanliness issues you encountered despite our recent renovations and cleaning efforts. Please rest assured that we take your concerns seriously and will address them immediately with our housekeeping team to ensure such lapses do not recur. We strive to provide all our guests with a comfortable and immaculate environment, and we appreciate you bringing this matter to our attention. We hope for the opportunity to make it right and welcome you back for a much-improved stay in the future.

Hi Yadira,We sincerely apologize for the discomfort you experienced during your stay. Our commitment to cleanliness is paramount, and we take reports of mold very seriously. Rest assured, we will immediately address the issue in the room you occupied to ensure it meets our high standards. Regarding the room change, we regret any inconvenience caused by not accommodating your request promptly. We'll review our procedures to ensure all guest concerns are addressed promptly and effectively in the future.

Hi Kevin,We sincerely apologize for the inconvenience you experienced during your stay. Our team strives to maintain the highest standards of cleanliness, and we regret that we fell short of your expectations in this instance. We have addressed the issues you mentioned with our housekeeping department to ensure that such oversights are rectified promptly. Your feedback is invaluable to us as we continuously work towards enhancing the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service that we are known for.

Hi Amanda,We sincerely apologize for the inconvenience you experienced during your stay. Our team takes cleanliness and maintenance seriously, and we regret that your expectations were not met. Rest assured, we have immediately addressed these issues with our housekeeping and maintenance departments to ensure that such occurrences are rectified promptly. Your feedback is invaluable to us as we strive to continuously improve our services and facilities for all our guests.

Hi Hope,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. Please share your issues in detail and give us another chance to improve our services.

Hi Karen,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

Hi Johnny,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Dear Helen, We're genuinely grateful for your feedback, and we're delighted to hear that our location suited your needs and that you enjoyed the nearby dining and shopping options. Your experience with the hot water flow is disheartening to hear, and we sincerely apologize for any inconvenience it may have caused during your stay. Rest assured, we've already taken steps to address this issue to ensure that all our guests have a comfortable and enjoyable experience. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay. Thank you for bringing this to our attention.

Hi Alba,We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

HI David,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Dear Mazeda, We're genuinely sorry to hear about your experience with our breakfast service during your stay. We understand how important it is to start the day off right, and it's disappointing to learn that we fell short of your expectations in this aspect. Please know that we're taking your feedback seriously and will address this issue with our team to ensure it doesn't happen again. We appreciate you bringing this to our attention and hope to have the opportunity to make it up to you in the future.

Hi George,We sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi Jose,We sincerely apologize for any inconvenience you experienced during your stay with us. Our team takes great pride in maintaining the highest standards of cleanliness and comfort, and we regret to hear that your expectations were not met. We assure you that we are constantly working to address any issues with our facilities, including the condition of the room doors, beds, and cleanliness standards. Your feedback regarding the accuracy of our website images is duly noted, and know that we strive to ensure that they accurately reflect the current state of our accommodations. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Hi Kris,We apologize for the inconvenience you experienced during your stay. We take guest feedback seriously and have already addressed the issues you mentioned regarding the bathroom vanity drain, toasters, and breakfast beverage availability with our maintenance and kitchen teams. Regarding the room door, we appreciate you bringing this to our attention and will investigate the matter further to ensure it operates smoothly for future guests. Your feedback helps us improve, and we hope to have the opportunity to provide you with a more seamless experience in the future.

Dear Dib, We're grateful for your feedback and sincerely apologize for any shortcomings you experienced during your stay. We understand the importance of every aspect of your visit, and it's disheartening to hear that we fell short of your expectations. Your comfort and satisfaction are our top priorities, and we're committed to addressing any issues you encountered to ensure a more pleasant experience for future visits. Please know that your comments have been shared with our team, and we're actively working to improve based on your valuable insights. We hope for the opportunity to welcome you back and provide the exceptional stay you deserve.

Hi Terrell,We deeply regret to hear about your experience at our hotel. While we understand your concerns, we want to assure you that the safety and comfort of our guests are our top priorities. We take cleanliness and maintenance very seriously, and we apologize if we fell short of your expectations in these areas. Regarding the room assignment issue, we are investigating the matter to prevent such occurrences in the future. We appreciate your feedback and will use it to improve our services for all guests.

Dear Bernadette, We're thrilled to hear from you, and thanks for sharing your thoughts with us! While we're glad you chose to stay with us, we're also eager to ensure your experience matches the excellence we strive for. If there's anything specific you think we could improve upon to bump up that rating, we're all ears! Whether it's the ambiance, service, or amenities, your feedback is like a treasure map guiding us toward perfection. We hope to welcome you back soon for an even more delightful stay!

Hi Sussy,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

Hi Alfredo,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Miyrha,We are glad to hear that you found value in your stay with us! Providing a comfortable and affordable experience for our guests is important to us. We appreciate your feedback and hope to welcome you back again in the future.

Hi Brenda,We are sorry to hear about the inconvenience caused by these issues and are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi Tamisha,We are sad to see this 1-star rating. We never want our guests to have such kind of experience. Please share your issues in detail and give us another chance to improve our services.

Hi Liliana,We are sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi Joann,We regret that you had an unpleasant experience at our property and we apologize for any inconvenience faced by you. Your feedback has been taken seriously and forwarded to the team for improvement. We will take the necessary steps to improve the staying experience and ensure that your next stay at our hotel will be a memorable one.

Dear Deb, Thank you for sharing your detailed feedback with us. We sincerely apologize for the maintenance issues you experienced during your recent stay. It deeply concerns us to hear about the shortcomings in your room, from the missing batteries in the smoke detector to the moldy conditions around the tub and the presence of fruit flies in the sink. Our guests' comfort and safety are our top priorities, and we regret that we fell short of meeting these expectations during your visit. Rest assured, we have already addressed these concerns with our housekeeping and maintenance teams to ensure that necessary improvements are made promptly. Your feedback is invaluable to us as it highlights areas where we can enhance our guests' experiences. We hope to have the opportunity to regain your trust during your next stay and provide you with the exceptional service you deserve.

Hi Patrick,We appreciate your feedback and apologize for the inconvenience you experienced during your stay. It's concerning to hear about the presence of insects in your room, the issues with homeless encampments nearby and noise disturbances. Rest assured, we take these matters seriously and are actively addressing them to ensure a more comfortable and peaceful environment for all guests.

Hi Vincent,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi David,We sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi Cesar,Thank you for sharing your feedback with us. We are glad to hear that you found our pricing appealing. However, we apologize for any shortcomings. We take the safety and comfort of our guests seriously, and we will look into ways to address these concerns to improve your experience in the future. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay.

Hi Jadyn,I am sorry to hear about the inconvenience caused by these issues. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi Cesar,Glad to hear that you found our reception staff very friendly and that you enjoyed the comfortable bed. However, we apologize for the smell and the small bathroom, as we understand how these factors can impact your overall experience Your comments are valuable to us as we work to improve our facilities and services. We hope to have the opportunity to welcome you back for a better experience in the future.

Hi Bryan,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Hi Karla,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Janelly,We regret for the issues you had during your stay. We take your feedback seriously and will work diligently to address the cleanliness standards and update our visual representations. Your satisfaction is important to us, and we appreciate your understanding as we strive to improve our accommodations for future guests.

Hi Desiree,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!

Dear LaKiesha,We're genuinely sorry to hear that your experience at our hotel fell short of your expectations. Your feedback is valuable, and we deeply regret any inconvenience you encountered during your stay. Rest assured, we take your concerns seriously and will address the issues you've highlighted to ensure a better experience for future guests. Our aim is to provide exceptional service and comfort, and we sincerely apologize for any shortcomings you experienced. We hope to have the opportunity to welcome you back and demonstrate the improvements we've made.