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Asclepios Wellness and Spa

4.0 star property
Hotel in Tambor with 4 outdoor pools and full-service spa

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Asclepios Wellness and Spa offers an upscale mountain getaway with daily full breakfast and spa treatments with garden views. The property features four outdoor pools and Pilates classes in the gym, creating a perfect balance of relaxation and activity that impresses visitors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • Pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Down duvet
Premium bedding
Separate bath and shower
Bathrobes
Wardrobe
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Mountain View

Deluxe Twin Room, 2 Single Beds, Mountain View | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Twin Room, 2 Single Beds, Mountain View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Down duvet
Premium bedding
Bathrobes
Wardrobe
Desk
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Down duvet
Premium bedding
Bathrobes
Wardrobe
Desk
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
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About the area

Map
Av 2 Alfaro Ruíz A-26, Tambor, Alajuela

Getting around

  • San Jose Cemetery Station - 30 min drive
  • San José (SJO-Juan Santamaría Intl.) - 23 min drive

About this property

Asclepios Wellness and Spa

Upscale hotel in the mountains
You can look forward to free full breakfast, a garden and dry cleaning/laundry services at Asclepios Wellness and Spa. Treat yourself to a massage, hydrotherapy or a facial at Asclepios, the on-site spa. The on-site restaurant, Higia, offers breakfast, lunch and dinner. Fitness classes and yoga classes are offered at the gym; other things to do include horse riding and hiking/biking. Free WiFi in public areas is available to all guests, along with a bar and a steam room.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool
  • Free self-parking
  • Airport pick-up service (surcharge), a TV in reception and 1 meeting room
  • Massage treatment rooms, multilingual staff and a 24-hour front desk
Room features
All rooms are individually furnished, and include comforts such as premium bedding and bathrobes, as well as thoughtful touches such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Balconies or patios, wardrobes/cupboards and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Higia

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Mud bath
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: CRC 12000 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Asclepios Wellness
Asclepios Wellness Alajuela
Asclepios Wellness Hotel
Asclepios Wellness Hotel Alajuela
Asclepios Wellness & Healing Retreat Costa Rica/Alajuela
Asclepios Wellness & Healing Retreat Hotel Alajuela
Asclepios Wellness Spa
Asclepios Wellness Spa
Asclepios Wellness Spa Tambor
Asclepios Wellness and Spa Hotel
Asclepios Wellness and Spa Tambor
Asclepios Wellness and Spa Hotel Tambor

Frequently asked questions

Does Asclepios Wellness and Spa have a pool?

Yes, this property has an indoor pool and 4 outdoor pools.

Is Asclepios Wellness and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Asclepios Wellness and Spa?

Self-parking is free at this property.

What time is check-in at Asclepios Wellness and Spa?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Asclepios Wellness and Spa?

Checkout is at noon.

Does Asclepios Wellness and Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of CRC 12000 per room applies.

Where is Asclepios Wellness and Spa located?

Situated near the airport, this spa hotel is within 6 miles (10 km) of Central Market Alajuela, Zoo Ave and Central Park. Juan Santamaria Historical Museum and Juan Santamaría Park are also within 6 miles (10 km).

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Reviews

Asclepios Wellness and Spa Reviews

7.6

Good

8.8

Cleanliness

7.8

Location

8.0

Staff & service

7.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 34 out of 101 reviews
Rating 8 - Good. 33 out of 101 reviews
Rating 6 - Okay. 18 out of 101 reviews
Rating 4 - Poor. 7 out of 101 reviews
Rating 2 - Terrible. 9 out of 101 reviews

Reviews

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So I got two voicemails from Expedia before the reservation saying the hotel was closed . I called Expedia talked to an agent that then said no it’s open and the reservation is good. My son and I drove there got to the gate which was closed and there was no one to be found. No Expedia is not even refunding me . Not only should you not book this hotel but you should not book anything through Expedia .
Stayed 1 night in Aug 2022

2/10 Terrible

Sarah

Disliked: Staff & service
Our experience with this Spa started on the first part of our 2 stop flight to Costa Rica with a WhatsApp message from one of the people working there letting us know that our card wasn't going threw - We had already paid threw Expedia and the charge was on our statement so I was VERY confused as to what was happening. We contacted Expedia who could not get them on the phone. The Spa wanted us to cancel threw Expedia and rebook directly with them with a card. At this point I let them know directly that Expedia was trying to get in touch with them they told me that Expedia was telling them to tell me to cancel and just pay them directly - at the same Expedia was telling me they weren't able to get a hold of anyone at the resort. The Spa also made it clear that if we didn't put a card down to hold the room it wouldn't be available upon out arrival but that if we booked directly they could get us better rates. It was becoming clear that the Spa was just trying to avoid paying Expedia whatever part of the fee they usually get. We were ultimately forced to book another hotel during our layover and Expedia told us we had to wait until they get their money back from this place to refund us on that stay. I think its insane that Expedia still has this location listed on their services with this level of dishonesty and stress that they put on their customers. Keep in mind we were literally on a flight to this destination when the first message came threw. DO NOT BOOK HERE!!!
Stayed 4 nights in Aug 2022

4/10 Poor

Marcus

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a peaceful place with a good ambiance in which you can get great spa services, but is under staffed. The restaurant was overpriced for what you got and not in line with it's pricing, like no bread or salads to go with your entrée, or that the dessert was inedible. There no TV's in the room, and that is ok, but there is also no air conditioning which is ok if you have air flow... but there was no screens on the balcony doors or windows... so either you get bit up by bugs with the windows open, or they are closed and you are hot at night. Also pretty bad was the bed. Clearly it had seen better days and was actually collapsed on one side with a curved crease down the middle, so you felt like you were rolling off the edge if you were on that side of the bed.
Stayed 1 night in Jan 2022

2/10 Terrible

Alejandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
La persona que nos atendió fue muy pesada . Le pedí un favor después que salimos y siempre se mostró con un
Stayed 1 night in Oct 2021

8/10 Good

Viviana

Liked: Cleanliness, property conditions & facilities
The property is beautiful, the site is wonderful and the rooms are great! They were short on staff so the restaurant service was slow and I couldn’t get the massage I wanted.
Stayed 1 night in Oct 2021

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un oasis de paz

El lugar tiene una vista muy bonita al valle y cómodas habitaciones
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space excellent customer service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful attentive staff, beautiful peaceful accommodations. Enjoyed the atmosphere and friendliness of the facility and staff.
Stayed 3 nights in Jun 2021

8/10 Good

matilda

Liked: Cleanliness, room comfort

Not the most attentive staff

The hotel in itself was lovely, but we were the only guests there and so I would have imagined the staff to be a bit more attentive. Breakfast was nice but we did miss cooked options.
Stayed 3 nights in Jan 2020

6/10 Okay

Alejandra

Liked: Cleanliness, staff & service
Bien, el sitio es lindo sin embargo le falta un poco más de esmero en algunas áreas. No es posible que los empleados no puedan encender el chandelier del restaurante porque los regañan ya que es de “adorno” eso fue bastante austero. El servicio al cliente muy bueno, la comida regular en tamaño y gusto. El café orgánico muy bueno y el sitio es muy pacifico.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Amenities
There was one person running the whole hotel! He was very nice man & did his best. ....but it is obvious that the hotel does not get enough business and is UNDER STAFFED. No bar , no air conditioning, no TV. Hot tub cold....pool dirty. 😩😩😩😩😩
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Estaban como cerrados no nos pudieron servir desayuno porque no habia nadie
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Poor Quality-Price-Ratio. Food was not really good. The place was empty and the staff were not always available.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the big open rooms and high ceilings. The place was really lovely and all the little details were very nice. The bed was extremely comfortable and I loved going to sleep with the stars and waking up with the sun. I very much enjoyed lounging by the pool and thought the service was excellent from breakfast to poolside pitchers of water. I will definitely come back and stay longer.
Stayed 1 night in Jan 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Braulio and the staff made sure I had a wonderful stay. It has the convenience of being close to the airport but still gives you the escape of the country with beautiful views of coffee fields in the distance.
Stayed 1 night in Jun 2018

10/10 Excellent

Robert, Uvita de Osa, Puntarenas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well operated hotel and spa. Great staff. 20 minutes from the airport. Rooms are large and well designed. We stayed only night and plan to return.
Stayed 1 night in May 2018

8/10 Good

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll be back!

Good service, nice room, friendly staff and fantastic food!

6/10 Okay

Miguel A, San José

Liked: Room comfort
Disliked: Property conditions & facilities

Tranquilidad del lugar único valor!

Le falta mantenimiento al hotel se nota descuidado en pequeños detalles.
Stayed 1 night in Feb 2018

4/10 Poor

francoise

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Une belle chambre mais aucun service

La chambre est très grande et très agréable mais l'accueil à l'hôtel le soir est très triste, pas de bar pas de possibilité de diner après 20h. Le WIFI n'est pas disponible dans les chambres, bref séjour triste
Stayed 1 night in Jan 2018

2/10 Terrible

Amale

Liked: Room comfort
Disliked: Cleanliness, staff & service
Overpriced for the service and amenities included. The breakfast is pathetic, the service is lacking, the pools are unusable as they’re freezing cold, half the machines at the gym don’t work and the massage was basic at best. The room size and the view were the only redeeming features.
Stayed 3 nights in Jan 2018

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely views, but falls short of potential

The views are amazing. The room was comfortable, although no AC (in the winter that works - not sure if one was there during the summer!). The staff was friendly, but not particularly knowledgeable. Also, on our arrival date, we were later than expected - about 830, and by then they had closed not only the restaurant, but even the bar. Overall, this property has potential, but needs a professional management team to bring it up to the standard it could achieve. Finally, wifi was only available in the lounge area - and even that was pretty weak.
Stayed 2 nights in Dec 2017

8/10 Good

Rafael

Liked: Cleanliness, staff & service, room comfort

Está bien, pueden mejorar!

Todo bien, la comida regular. Staff muy novato, poco delicado. Spa con buenos masajes!
Stayed 1 night in Oct 2017

4/10 Poor

Soraya

Liked: Cleanliness
Disliked: Staff & service
Nous cherchions relax et bien etre mais avons trouvé Nul et triste!!! Mise á part le petit temps de soins rien a faire! La piscine trop froide, le jacuzzi pas pret et il n' pas été même pas proposé . Pas de sentier, pas de cascade ... alentours moches ... pas d trottoirs pour marcher .. WE bcp trop cher pour si peu d'offre
Stayed 1 night in Nov 2017

6/10 Okay

Bill, SJ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not comfortable to sleep

With no blinds on the windows and too close to the street noise, is almost imposible to sleep and rest

2/10 Terrible

Aldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima Experiencia, desperdicio de dinero

Terrible, pésimo servicio, nada funcionaba, la cocinera súper malcriada, realmente fue un desperdicio de dinero, nunca volveré y recomiendo NO visitarlo.