Motel tại Hạt San Mateo

"A little confusing finding the shuttle. Property is big and connected to a restaraunt. Clean rooms. "

"Deceptive advertising photo. Showed a newer building but I was booked in the much older, not well maintained building. Some guests were smoking so much marijuana that it disturbed the entire floor. Guest left dog poop in the hallway. Residue remained for days after supposedly cleaning. "

"Shower was freezing cold. I called front desk, they said they’re looking to get it fixed Tuesday. My stay was for Friday night! They had me speak to their maintenance guy. Maintenance guy said let it run a bit (I ran it for 20 minutes, still not hot, not even warm). Then he said there could be other guests using shower same time (this was at 10:32pm) little concerning if other guests are affecting the water temperature. Just really bad service. But to make their guests wait 4 days to get water...

"Repair rooms; they are not in good condition "

"It was impossible to get a hold of front desk over the phone. Everything else was amazing."

"This was actually the WORSE motel I have ever stayed in. The room was absolutely DISGUSTING. It looked like they have moped in months and the worse part is the room smelled so bad of urine… this wasn’t worth the 100$ o promise go ANYWHERE else. We would had left if we didjt drive 10 hours and already pay. I would definitely avoid the cleaning is seriously the worse iv ever seen .. it debatable if they even have someone who cleans the rooms. Staff was nice that was about it.. the front desk...

"Sejal was amazing!! She is the best staff member ever. 5 star experience."