Khách sạn San Mateo

"Absolutely the best hotel in Palatka Florida. Highly recommend."

"The place needs some love"

"Staff was super nice"

"Terrible hotel…. Charged my card an hour before the check-in time and then when I got there, there was blood on the curtains. The lobby smelled like mold and when I went back to the check-in and told them that I wasn’t staying, I got no refund."

"I was very disappointed with my stay. The room was dirty and poorly maintained. There were holes in the walls, which made the room look neglected, and the coffee pot didn’t even work. For the price I paid, I expected a clean, functional room. It was clear that basic maintenance and housekeeping had been overlooked. I would not stay here again and cannot recommend this hotel unless they make significant improvements."

"no comment"

"Was a great stay"

"Great service"

"Arrived and was given a key to a room that was already occupied. Then was given another room the door know broke and door lock didn't work only the safety lock. Refrigerator lamp were dirty and ice bucket had unknown red substance it. We checked in at 230 am so was too tired to do anything. The next morning the desk clerk apologized and advised the mamsger would be in in a few hours. Called back several hours and manager still was not in. Was advised it would be better to email"