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Santiago Suite Apartment

3.5 star property
Apartment with an outdoor pool, a short walk to Plaza de Armas

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Photo gallery for Santiago Suite Apartment

Exterior
Interior entrance
Basic Suite, 1 Bedroom, Kitchen | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils
Outdoor pool
In-room safe, individually decorated, iron/ironing board, free WiFi

Popular amenities

  • Pool
  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment 1 Bedroom Triple

In-room safe, individually decorated, iron/ironing board, free WiFi

Apartment 1 Bedroom Triple

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
Separate bedroom
Shower/bath combination
Rainfall showerhead
Hairdryer
  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
2 bedrooms
Day bed
Sofa bed - double
Shower/bath combination
  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment 2 Bedroom 2 Pax

In-room safe, individually decorated, iron/ironing board, free WiFi

Apartment 2 Bedroom 2 Pax

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
2 bedrooms
Shower/bath combination
Rainfall showerhead
Hairdryer
  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment 2 Bedroom 3 pax

In-room safe, individually decorated, iron/ironing board, free WiFi

Apartment 2 Bedroom 3 pax

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
2 bedrooms
Shower/bath combination
Rainfall showerhead
Hairdryer
  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Suite, 1 Bedroom, Kitchen

In-room safe, individually decorated, iron/ironing board, free WiFi

Basic Suite, 1 Bedroom, Kitchen

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
Separate bedroom
Shower/bath combination
Rainfall showerhead
Hairdryer
  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment 1 Bedroom Single

In-room safe, individually decorated, iron/ironing board, free WiFi

Apartment 1 Bedroom Single

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
Separate bedroom
Shower/bath combination
Rainfall showerhead
Hairdryer
  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room, 1 Bedroom

In-room safe, individually decorated, iron/ironing board, free WiFi

Basic Triple Room, 1 Bedroom

Highlights

Individually decorated
Air conditioning
Kitchen
Fridge
Sofa bed
Separate bedroom
Shower/bath combination
Rainfall showerhead
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Queen Beds

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About the area

Map
Merced 562, Santiago, Region Metropolitana, 8320148

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.2 km
  • Plaza de Armas - 7 min walk - 0.7 km
  • Santiago Town Square - 7 min walk - 0.7 km
  • Palacio de la Moneda - 16 min walk - 1.4 km
  • Medical Center Hospital Worker - 19 min walk - 1.6 km

Getting around

  • Bellas Artes Station - 3 min walk
  • Parque Almagro Station - 4 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • ‪Everyday Sushi - ‬1 min walk
  • ‪Café Mosqueto - ‬2 min walk
  • ‪New Horizon - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Thai Express - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Santiago Suite Apartment

Apartment with an outdoor pool, a short walk to Plaza de Armas
Along with an outdoor pool, this apartment building has self parking and concierge services. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site. Each apartment features free WiFi, free wired Internet and a kitchen with a fridge, an oven and a microwave. Additional amenities include a rainfall shower, a hairdryer and a safe.
Santiago Suite Apartment offers 35 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Accommodation at this 3.5-star apartment has kitchens with fridges, microwaves and kitchenware and utensils.

Bathrooms include a combined bath/shower unit with a rainfall showerhead. This Santiago apartment provides complimentary wired and wireless Internet access.

Recreational amenities at the apartment include an outdoor pool.

Languages

English, Portuguese, Spanish

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 16 per day)

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Laundry

  • Laundry service

Work spaces

  • 2 meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 floors
  • 35 units
  • 4 buildings
  • Individual decor
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM) and Sunday - Sunday (noon - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per person (return)
  • Airport shuttle fee per child: USD 9 (return), (from 5 to 10 years old)
  • Self-parking fee: USD 16 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Santiago Suite
Santiago Suite Apartment
Santiago Suite Apartment Aparthotel
tiago Suite Aparthotel
Santiago Suite
Santiago Suite Apartment Santiago
Santiago Suite Apartment Apartment
Santiago Suite Apartment Apartment Santiago

Frequently asked questions

Does Santiago Suite Apartment have a pool?

Yes, this property has an outdoor pool.

Is Santiago Suite Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santiago Suite Apartment?

Self-parking is available for USD 16 per day.

What time is check-in at Santiago Suite Apartment?

Check-in start time: 3 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Santiago Suite Apartment?

Checkout is at noon.

Does Santiago Suite Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is Santiago Suite Apartment located?

Located in Downtown Santiago, this boutique apartment building is within a 10-minute walk of Santa Lucia Hill and Plaza de Armas. Palacio de la Moneda and Medical Center Hospital Worker are also within 1 mile (2 km). Bellas Artes Station is only a 3-minute walk and Santa Lucia Station is 7 minutes.

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Santiago Suite Apartment Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 134 reviews
Rating 8 - Good. 62 out of 134 reviews
Rating 6 - Okay. 25 out of 134 reviews
Rating 4 - Poor. 4 out of 134 reviews
Rating 2 - Terrible. 6 out of 134 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

jose

Liked: Communication
Disliked: Cleanliness

Publicidad engañosa

Lugar oscuro no tenia que ver con la descripción,colchón en mal estado,sabanas llenas de pelo y manchadas al igual que los utensilios de cocina, no había wifi en el departamento tuve que ocupar el mio..lo único bueno la ubicación y el baño
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to get directions from the security desk. The room was fine, just hot and did not have AC as advertised.
Stayed 6 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service

Poor Customer Service

Tried to contact prior to my departure- not very responsive. Was not able to check-in by 9:30pm but couldn’t reach anyone to let then know. Wasn’t able to get any money back.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó súper cómodo, limpio Buen ambiente, un poco caluroso pero estos días han sido asi
Stayed 1 night in Jan 2019

6/10 Okay

Ximena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No te dejan ocupar el estacionamiento si no se ha cancelado antes, pero no hay forma de estacionarse para subir a cancelar y poder utilizarlo! Las toallas tenían unas manchas negras y que hablar de las sabanas!!!! un asco.
Stayed 1 night in Jan 2019

8/10 Good

Yannick

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Mauricio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Muy malo

Pésimo, para empezar, reservamos una habitación con aire acondicionado y no tenia. Segundo; el baño estaba malo, fueron "a arreglarlo" y quedó igual. Tercero, la televisión no funcionaba, ya que no tenía cable y la antena no funcionaba, ni siquiera se podían ver canales locales. Cuarto, la cama en pésimas condiciones, colchón viejo e incómodo. Lo único rescatable es la limpieza del lugar, fuera de eso... Nefasto.
Stayed 3 nights in Jan 2019

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location!!! The metro was close by and the supermarket is right downstairs. The staff was very helpful, too!!! We had a wonderful time!!!
Stayed 6 nights in Nov 2018

10/10 Excellent

omar alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

impecable

todo de 10...impecable
Stayed 4 nights in Oct 2018

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Bueno
Stayed 1 night in Jun 2018

6/10 Okay

Charles

Liked: Room comfort
Disliked: Property conditions & facilities

Bom

O apart é muito bom. Ruim foi o serviço prestado no primeiro dia. Simplesmente nos mudaram de local, bastante distante, e queriam que aceitássemos a troca. Alegaram que o ap reservado não estava disponível. O suporte, em geral, foi ruim. Quanto ao ap, tudo organizado. Nada a reclamar, a não ser a internet que caía às vezes.
Stayed 5 nights in Nov 2017

8/10 Good

cristina

Liked: Cleanliness
Disliked: Room comfort

mas o menos. buena atencion en recepcion...

Problemas a mi parecer inaceptables abridor de botellas roto. Sin copas para vino o pisco. Ni ninguna fuente o sarten. La cama durisima colchón muy delgado te mueves y suena. Pero bien. Gracias!
Stayed 1 night in Aug 2017

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience!!!

Firstly. On arrival the place is very hard to find. It is basically in a very large apartment complex. I asked at security for santiago suites and security (who spoke no English at all) directed me towards a door 20 metres down and said 8th floor. That door led to tower a and tower b both with 22 floors of residential apartments. After trying both 8th floors there was still no sign. I went back out and after another couple of minutes I managed to get room822 out of the security. I went up and knocked on the door and finally found the office. Check in was slow and when I went to pay by card they said there was a 19% charge for cards. I paid in cash. I got the code for our room which was on the top floor of the other tower so we lugged our bags over only to find the code didn t work. After another trip back and forth we finally got into our room, approx 45 mins after arriving. It is astonishing that there absolutely no signs for the office either at the entrance, in the building, in the lifts or even on the door of room822. The apt was fine but in disrepair (A/c didn t work properly, sliding door broken, shower head blocked, blinds broken) and the kitchen lacked vital things to make it worthwhile using it (e.g. any cleaning equipment, dish cloths etc). To make matters worse the electricity in the building went out from 9pm to 8am on our last night (although presumably that wasn't their fault). Location is good but otherwise would not recommend .

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
O quarto era moderno e estava em perfeitas condições, o lugar tem ótima localização, apenas 2 quadras do metro, ao lado de um supermercado e perto de parques. O apartamento possui todos os itens para cozinhar, incluindo forno e microondas. Único problema q tive foi a conversão que eles fizeram do dolar para o peso chileno, muito alta (saiu mais de 20% mais caro por causa dessa conversão).

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

편리한 숙박

객실은 작으나 시설이 깨끗했고 24시간 리셉션이있어 문제를 바로 해결할구 잇었다 위치도 아르마스 근처라 편리했소 마트가 옆건물1층에 있어 생활하기 편했음 피트니스를 이용하려고 이곳을 예약했는데 기구가 2개밖에 없었고 모두 고장이 나있었다 부엌이 협소하였다

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Adorei a localização, perto de tudo! Achei que a limpeza deixou a desejar. Mas no geral, um bom custo beneficio.

8/10 Good

pete, vaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maid service

Maid service would come and knock at 9-10am, I asked to not be bothered until after 12pm if possible would come every half hour until I just said please don't come back until tomorrow. This happened a few days, I did not like being bothered yet the maid kept coming back and then made a face when I told her not to return as in I had wasted her time.

8/10 Good

Alexandre F

Liked: Staff & service, property conditions & facilities, room comfort

Central e em conta

Bom custo beneficio e localização.

10/10 Excellent

Will, Itu/SP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

próximo Santa Lucia Hill

Otima localização, instalações novas, limpo, organizado.

10/10 Excellent

Marcelo

Liked: Staff & service, property conditions & facilities, room comfort
Otimo local, no centro de Santiago; metrô perto; Bairro Bella Vista perto, fizemos tudo a pé. No quarto a única coisa que não funcionou foi o telefone para falar com o escritório, responsável pelo quarto; faltou mais utensilio de cozinha, como panela para cozinhar e fazer refeições. super tranquilo para dormir. Passa táxi direto na frente do hotel (não utilizamos) Recomendo!!