Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 1076/1945 nhận xét" "
10 - Xuất sắc
1.076
Đánh giá 8 - Tốt. 411/1945 nhận xét" "
8 - Tốt
411
Đánh giá 6 - Được. 242/1945 nhận xét" "
6 - Được
242
Đánh giá 4 - Kém. 126/1945 nhận xét" "
4 - Kém
126
Đánh giá 2 - Tồi. 90/1945 nhận xét" "
2 - Tồi
90
8,8/10
Sạch sẽ
8,8/10
Nhân viên & dịch vụ
8,2/10
Tiện nghi, dịch vụ
8,6/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,4/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Kathleen
Đi theo nhóm
29/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location! Hotel was clean and check in was very easy.
Kathleen
Lưu trú 1 đêm vào Tháng 3, 2024
8/10 - Tốt
Kenneth
Đi cùng bạn đồng hành
28/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A little too far away from the action.
Kenneth
Lưu trú 3 đêm vào Tháng 5, 2024
8/10 - Tốt
Nina
27/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Nina
Lưu trú 2 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Ryan
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ryan
Lưu trú 1 đêm vào Tháng 5, 2024
John M. trả lời vào 28/05/2024
Dear Ryan, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
4/10 - Kém
Martin, Hollywood
Đi cùng gia đình
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Because I used Expedia to book the trip the hotel put us in a $400 per night room with an AC unit that never stopped running yet the room never cooled. The toilet tank leaked, so it automatically flushed a couple of times per hour. Since we booked through Expedia, the WiFi was not included and costs $12.95 daily. This is not the 1st time we have been treated unfairly when booking through Expedia.
Martin
Lưu trú 3 đêm vào Tháng 5, 2024
sara trả lời vào 27/05/2024
Dear Martin, Thankyou for staying with us, we hope to see you soon
8/10 - Tốt
Denise
Đi theo nhóm
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only thing I did not like was that everything in the whole area was overpriced. Very expensive visit. The riverfront is overrated.
Denise
Lưu trú 2 đêm vào Tháng 5, 2024
Sara trả lời vào 27/05/2024
Dear Guest,Thank you for staying with us, We hope to see you soon again
4/10 - Kém
Danielle
Đi cùng gia đình
26/05/2024
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The property was in a great location. But the rooms are terrible. My first room was above a main air conditioning unit and was so loud it sounded like a jet landing. Thankfully they moved us (no balcony in this one or view) but in the new room the air conditioner cycled a lot and everytine it came on there was a massive bang that woke us up. The hotel is okay, generally, with decent amenities, but location is amazing! Worth it to get a river view and hopefully those rooms are nicer.
Danielle
Lưu trú 2 đêm vào Tháng 5, 2024
John M. trả lời vào 28/05/2024
Dear Danielle, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
8/10 - Tốt
Shetara
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Shetara
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 28/05/2024
Dear Shetara, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Savannah Marriott Riverfront. We look forward to welcoming you back on your next visit.John MaisanoFront Office Manager
10/10 - Xuất sắc
Anita
26/05/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was perfect
Wait staff were exceptional
Anita
Lưu trú 1 đêm vào Tháng 5, 2024
sara trả lời vào 26/05/2024
Dear Anita, Thankyou for staying with us, we hope to see you soon
10/10 - Xuất sắc
Courtney
Đi cùng gia đình và trẻ nhỏ
25/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Needs more sound proof. I could hear anything my neighbors were doing.
Courtney
John M. trả lời vào 25/05/2024
Dear Courtney, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
8/10 - Tốt
Christy
25/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
40 dollars a night to park in the hotel parking lot 👎.
Christy
Lưu trú 2 đêm vào Tháng 5, 2024
sara trả lời vào 26/05/2024
Dear Christy Thankyou for staying with us, we hope to see you soon
10/10 - Xuất sắc
Lamaudice
25/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lamaudice
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 26/05/2024
Dear Lamaudice, Thank you for the wonderful rating for Savannah Marriott Riverfront. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.John MaisanoFront Office Manager
8/10 - Tốt
Kirk
25/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Kirk
Lưu trú 1 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 26/05/2024
Dear Kirk, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Savannah Marriott Riverfront. We look forward to welcoming you back on your next visit.John MaisanoFront Office Manager
10/10 - Xuất sắc
Ebony N
Đi cùng bạn đồng hành
23/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Great service clean rooms, older buildings
Ebony N
Lưu trú 2 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 24/05/2024
Dear Ebony, Thank you for choosing to stay with us at Savannah Marriott Riverfront. We are glad to know you had a pleasant stay overall and that our dedicated service and clean accommodations enhanced your time with us. That said, we regret not meeting all of your expectations with the overall condition of our property and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.John MaisanoFront Office Manager
8/10 - Tốt
Lou
22/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Waterfront
Lou
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 24/05/2024
Dear Lou, Thank you for the wonderful review of your recent stay at the Savannah Marriott Riverfront. We are pleased you found our location near the waterfront to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.John MaisanoFront Office Manager
10/10 - Xuất sắc
Amelia
Đi cùng bạn đồng hành
22/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We upgraded our room to river front balcony which ended up being our favorite spot!!! It was an amazing stay! We highly recommend Chris who helped us plan all our excursions! He was so sweet! All Staff was very nice!
Amelia
Lưu trú 4 đêm vào Tháng 5, 2024
General Manager trả lời vào 22/05/2024
Dear Amelia, It was our pleasure to welcome you to the Savannah Marriott Riverfront. We are thrilled that your experience was perfect from beginning to end, and we appreciate you mentioning how much you enjoyed our accommodations with the views of the Savannah Riverfront. It is great to know that our associates made your stay more comfortable. Making our guests feel at home is what we love to do, and we will enjoy passing along your kind compliments to Chris. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Sincerely,Doris DiazGeneral Manager
10/10 - Xuất sắc
Lalinda
Đi theo nhóm, Đi cùng bạn đồng hành
17/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed here many years ago as a teen w family. I t was quiet in the hotel and the bar area looked nice. I like the huge open area w glass ceiling. Easy to walk right out the back to the river down to the shopping. I noticed fire pit tables out back which were cool too. Our room was really nice and we had an upgraded view on the river which was pretty w a balcony. I was not told until check out the next day about a $40 parking fee which should have been mentioned upon check in. Other than that, our stay was really great.
Lalinda
Lưu trú 1 đêm vào Tháng 2, 2024
John M. trả lời vào 17/05/2024
Dear Lalinda,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest while visiting the low country. Have a safe trip to your next destination.
10/10 - Xuất sắc
Gary
17/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Located on the Savannah River with a nice walking area and a place to sit and enjoy the best cup of coffee that I have had at any hotel. I definitely will stay here again.
Gary
Lưu trú 2 đêm vào Tháng 5, 2024
John M. trả lời vào 17/05/2024
Dear Gary, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in Savannah.
10/10 - Xuất sắc
Lisa
14/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lisa
Lưu trú 2 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 15/05/2024
Dear Lisa, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Savannah Marriott Riverfront. We look forward to your return and wish you all the best with your future travels.John Maisano,Front Office Manager
8/10 - Tốt
Susan
12/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Susan
Lưu trú 3 đêm vào Tháng 5, 2024
John M. trả lời vào 18/05/2024
Dear Susan, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in the low country.
6/10 - Được
Eric
Đi cùng bạn đồng hành
12/05/2024
Không thích: Nhân viên & dịch vụ
The property has construction around the location making some of the sidewalks unusable. The staff were friendly but they failed to deliver some flowers to a mom for Mother’s Day, and had two days to do so; the flowers were delivered Friday, and we checked out on Sunday. The staff attempted once to deliver the flowers, no note, no send attempt.
Eric
Lưu trú 3 đêm vào Tháng 5, 2024
Marriott Savannah Riverfront trả lời vào 12/05/2024
Dear Eric,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
8/10 - Tốt
Aimee
Đi cùng gia đình
10/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
The staff is fantastic! Great location, fun to see the ships. Food options in the hotel are a bit lacking and the air freshener is awful. Too powerful and in all areas of the hotel. But otherwise, great hotel.
Aimee
Lưu trú 3 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 12/05/2024
Dear Aimee, Thank you for staying at Savannah Marriott Riverfront and for your feedback. We are pleased your overall stay was pleasant and that you enjoyed our ideal location, stunning views, and dedicated associates. That said, we are sorry for not meeting your expectations with the food choices. We always appreciate hearing from our guests and learning what would enhance their visit. Although we always intend to provide our guests with a pleasing environment, we genuinely apologize that the fragrance on our property was too strong for you. We have taken note of your feedback, and we will be shared it with the appropriate individuals. It was a pleasure having you as our guest, and we hope to see you again on your next visit to Savannah.John Maisano,Front Office Manager
6/10 - Được
Sherry
Khách đi công tác
10/05/2024
Thích: Nhân viên & dịch vụ
The property offered free ferry service to the convention center and was very walkable to shopping and dining.
Sherry
Lưu trú 3 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 15/05/2024
Dear Sherry, Thank you for staying with us and sharing your feedback. We agree that our location does not get any better, with excellent shopping and dining right outside our doors. We are also glad our complimentary ferry service was an added convenience to you. However, we regret if any issue that kept it from being perfect. It was a pleasure hosting you, and we hope to see you again soon. John Maisano,Front Office Manager
4/10 - Kém
Gwen
Đi cùng bạn đồng hành
07/05/2024
Did not receive the riverfront room that was requested when booked. The room we got was next to construction and we were woken each morning by 7am with construction noises constant.
Gwen
Lưu trú 3 đêm vào Tháng 5, 2024
John M. trả lời vào 08/05/2024
Dear Gwen, Thank you for choosing the Marriott Savannah Riverfront. I am sorry to hear of the challenges experienced during your stay. Your comments and challenges have been shared with our team to improve the services provided to our guests.
6/10 - Được
Debra
Đi theo nhóm
07/05/2024
Thích: Nhân viên & dịch vụ
Enjoyed that it was close enough to everything for walking that we needed..
Disappointed in the cleanliness.
The carpet by the bed was
damaged like it was burnt. The real disappointment was in the shower area. There was bold in the tiles there was mould on the bottom as if the cleaners just open the door and clean but then don't shut the door. For the cost of the stay there should be no mold.
I took pictures if you decide you want to reach out.
Debra
Lưu trú 2 đêm vào Tháng 5, 2024
John M. trả lời vào 07/05/2024
Dear Debra, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
8/10 - Tốt
Laketa
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Only problem I had which was major was the hotel had an event and no proper parking. As a guest I was inconvenienced but charged me $40 a day to park 😡
Laketa
Lưu trú 2 đêm vào Tháng 5, 2024
John M. trả lời vào 07/05/2024
Dear Laketa, Thank you for choosing the Marriott Savannah Riverfront. Have a safe journey home.
6/10 - Được
Vanda
Đi cùng bạn đồng hành
05/05/2024
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
WiFi wasn’t good and communication wasn’t good
Vanda
Lưu trú 2 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 06/05/2024
Dear Vanda, Thank you for sharing your feedback. We apologize for the issues you had with the internet and communication during your stay. We will address this with appropriate individuals to improve our guest experience. We regret the inconvenience this caused and are grateful for your patience. Again, We appreciate your valuable input. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.John Maisano,Front Office Manager
10/10 - Xuất sắc
James
Đi cùng bạn đồng hành
05/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a very comfortable hotel in a convenient and scenic location with easy access to the historic old town part of Savannah and the shopping and dining on River Street
James
Lưu trú 2 đêm vào Tháng 4, 2024
John M. trả lời vào 05/05/2024
Dear James, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in the low country.
10/10 - Xuất sắc
Shanteria
04/05/2024
Shanteria
Lưu trú 1 đêm vào Tháng 5, 2024
John M. trả lời vào 24/05/2024
Dear Shanteria, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
10/10 - Xuất sắc
Fatima
Đi cùng gia đình
30/04/2024
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
This is a 3 star hotel in. A good location. They did not provide water and basic customer service was lacking. It was clean but the view was all that I liked about this hotel.
Fatima
Lưu trú 1 đêm vào Tháng 4, 2024
John M. trả lời vào 30/04/2024
Dear Fatima, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
10/10 - Xuất sắc
Krista Farmakis
Đi cùng bạn đồng hành
29/04/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely experience that we will definitely do again!
Krista Farmakis
Lưu trú 1 đêm vào Tháng 4, 2024
John M. trả lời vào 29/04/2024
Dear Krista, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
10/10 - Xuất sắc
Terry
Đi cùng bạn đồng hành
28/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room keys always took a couple of tries for both the door and the parking gates. It should work the first time. Otherwise, everything was good.
Terry
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 29/04/2024
Dear Terry, Thank you for choosing Savannah Marriott Riverfront and for your high rating. We are pleased your overall stay was pleasant, except for the issues you encountered with the keys. Your feedback is valuable, and we apologize for any inconvenience this may have caused. We take this matter seriously and will look into this further to prevent similar situations in the future. Your comfort is our priority, and we hope you'll consider staying with us again for a more trouble-free experience.John Maisano,Front Office Manager
10/10 - Xuất sắc
Larry J.
Đi theo nhóm
28/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sometimes you have to endure progress (construction). All in all, the room, hotel location, dining and site seeing was great.
Larry J.
Lưu trú 3 đêm vào Tháng 4, 2024
John M. trả lời vào 29/04/2024
Dear Larry, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in the low country.
10/10 - Xuất sắc
john, rockaway park
27/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Walking distance from downtown Savannah spacious rooms ! Only bad thing was fee for parking I should have researched more !
john
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 28/04/2024
Dear John, Thank you for being our guest and sharing your feedback. We are pleased our convenient location and spacious accommodations worked well for you and made your stay more enjoyable. However, we regret that the parking fee came as a surprise during your visit. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking with us. It was a pleasure hosting you at Savannah Marriott Riverfront, and we look forward to seeing you again soon. John Maisano,Front Office Manager
10/10 - Xuất sắc
Rosario
26/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rosario
Lưu trú 1 đêm vào Tháng 1, 2024
Front Office Manager trả lời vào 28/04/2024
Dear Rosario, We are thrilled you had an excellent stay at Savannah Marriott Riverfront, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.John Maisano,Front Office Manager
8/10 - Tốt
David Andrew
Đi cùng bạn đồng hành
24/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Had a wonderful time staying, only inconvenient thing i found is the website says free continental breakfast but that isnt true. And the breakfast restaurant didn't have much of a menu.
David Andrew
Lưu trú 7 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 25/04/2024
Dear Mr. Andrew, Thank you for choosing Savannah Marriott Riverfront and for your high rating. We are pleased your overall stay was pleasant; however, we are sorry for not meeting all of your expectations with the breakfast. We will share your feedback with appropriate individuals to enhance our guest experience. Furthermore, we regret any discrepancies with third-party websites for property. We appreciate you bringing this to our attention and for your patience. It was a pleasure hosting you, and we hope to see you again soon. John Maisano,Front Office Manager
10/10 - Xuất sắc
Thomas
Đi cùng bạn đồng hành
22/04/2024
River View Room. Extremely clean. Friendly Staff under the auspices of Director of Op’s… Brian Guy. Splendid Service!
Thomas
Lưu trú 2 đêm vào Tháng 4, 2024
John M. trả lời vào 23/04/2024
Dear Thomas,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.
10/10 - Xuất sắc
Dustin
Đi cùng bạn đồng hành
22/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thank you to front desk for upgrading our room to a balcony room for my wife and I first anniversary
Dustin
Lưu trú 2 đêm vào Tháng 4, 2024
John M. trả lời vào 23/04/2024
Dear Dustin,It was a pleasure having you as our guest at the Marriott Savannah Riverfront. We look forward to your next adventure in Savannah.
6/10 - Được
Dale
Đi cùng bạn đồng hành
21/04/2024
Parking was to much 40.00 dollars a day
Dale
Lưu trú 3 đêm vào Tháng 4, 2024
John M. trả lời vào 21/04/2024
Dear Dale,Thank you for choosing the Marriott Savannah Riverfront.
10/10 - Xuất sắc
Anthony
21/04/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome place
Anthony
Lưu trú 2 đêm vào Tháng 4, 2024
John M. trả lời vào 21/04/2024
Dear Anthony, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next trip .
10/10 - Xuất sắc
Arjun
Đi cùng gia đình
20/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Arjun
Lưu trú 1 đêm vào Tháng 1, 2024
John M. trả lời vào 20/04/2024
Dear Arjun,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and we look forward to your next adventure in Savannah.
10/10 - Xuất sắc
David
Đi cùng bạn đồng hành
18/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing
David
Lưu trú 1 đêm vào Tháng 4, 2024
John M. trả lời vào 21/05/2024
Dear David, Thank you for staying at the Marriott Savannah Riverfront while visiting the low country. It was a pleasure having you as our guest and look forward to your next adventure in Savannah.
6/10 - Được
Rosalyn
Đi cùng bạn đồng hành
17/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
I did not like how it was unknown fees when we arrived. We were only supposed to pay two dollars but had to pay a hundred more.
Rosalyn
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 18/04/2024
Dear Rosalyn, Thank you for sharing your experience of your recent stay at our hotel. We truly regret your disappointment with our incidental hold and any inconvenience this caused you while here. We understand your frustrations if this came as a surprise to you. We hope the rest of your time with us was pleasant. Thank you once again; we hope you will visit us the next time you are in our area.John MaisanoFront Office Manager
8/10 - Tốt
Robert
Đi cùng bạn đồng hành
16/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We did have a cold late night meal. Since the food was cold, the hotel gave it to us free after complaint.
Robert
Lưu trú 2 đêm vào Tháng 4, 2024
John M. trả lời vào 16/04/2024
Dear Robert,Thank you for taking the time to provide feedback in-regards to your recent stay at the Marriott Savannah Riverfront. It was a pleasure having you as our guest and your comments and concerns have been shared with our team.
8/10 - Tốt
Ana
16/04/2024
Ana
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 06/05/2024
Dear Ana, Thank you for the kind rating for Savannah Marriott Riverfront! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.John Maisano,Front Office Manager
6/10 - Được
Robert
Đi cùng gia đình và trẻ nhỏ
14/04/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Close to Waving Girl for Ferry.
Robert
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 15/04/2024
Dear Robert, Thank you for staying with us and sharing your feedback. We hope your overall stay was pleasant and love knowing you enjoyed our convenient location. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.John Maisano,Front Office Manager
8/10 - Tốt
Marvin
Đi cùng gia đình
13/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Didn’t like that parking was extra.
Marvin
Lưu trú 5 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 14/04/2024
Dear Marvin, Thank you for being our guest and for taking the time to write your review of Savannah Marriott Riverfront. We appreciate both your positive feedback as well as hearing the things you would change. We regret your disappointment with the parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. John MaisanoFront Office Manager
10/10 - Xuất sắc
Michael
12/04/2024
Michael
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 03/05/2024
Dear Michael, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Savannah Marriott Riverfront; we hope to see you again soon. John MaisanoFront Office Manager
10/10 - Xuất sắc
John, Helena
11/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was great.
John
Lưu trú 1 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 13/04/2024
Dear John, Thank you for choosing the Savannah Marriott Riverfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we are pleased that you had an enjoyable stay. It was our pleasure accommodating you, and we look forward to providing you with another outstanding stay.John MaisanoFront Office Manager
6/10 - Được
Dan
Đi cùng bạn đồng hành
10/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Was given an adjoining room. Constant yelling next door meant we could EVERY SINGLE WORD. Same with movie dialogue on their TV. If I had known better I would have requested a room without the adjoining door.
No free breakfast.
Pool wasn’t yet heated.
Staff were good.
Dan
Lưu trú 4 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 11/04/2024
Dear Dan, Thank you for sharing your honest feedback. We pride ourselves on delivering a pleasant hotel experience; therefore, we apologize for the noise issues you experienced. In the future, please know that our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. Furthermore, we have noted your comments regarding the pool temperature, and we will share them appropriately to improve our guest experience. We also regret not meeting your expectations with the breakfast options and appreciate your feedback. On a positive note, we are glad you were impressed with our friendly associates. Thank you once more for being our guest, and we do hope you will stay with us another time so we can provide you with a much more satisfying experience.John Maisano,Front Office Manager