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"Our superior room was looking tired and we didn’t have all the amenities in our room that are described on this site ie slippers,robes,coffee maker,espresso - the listing needs to be updated as I believe we have been “missold” No lift and a lot of stairs to access our room Breakfast was not as good as expected - the cooked breakfast was poor, poached eggs were hard and there was only one choice of pastry on the continental buffet, only one choice of milk and only cubed sugar that you can’t sprinkle on cereal "

"Door staff, Concierge and reception very friendly and very helpful. Hotel is indeed grand, quiet from busy York central and very relaxing to stay. Bar 106 is a good place to start"

"Excellent for parking and a wide choice for breakfast, however the evening meal menu was limited but the portions were good."

"Couldn't fault anything"

"Book parking early. Staff really helpful and polite. Hotel was lovely, spacious room too."

"Lovely hotel. The are fantastic and the hotel is spotlessly clean. I've stayed here several times and would highly recommended Clementines if you're planning a trip to York."

"Staff were fantastic "

"Early check in, late check out. Friendly, accommodating staff. Great amenities within the hotel. Games, pool table and table football kept us entertained after our night out. Would highly recommend. "

"Breakfast was lovely, very fresh and service was very good, all the staff at the hotel were friendly and welcoming, parking was easy as the car was taken and parked for us"