Nothing was cleaned, shower-head wouldn't work for the accessible room, bedroom floors dirty,so i couldn’t sit and shower, bathroom floor was dirty and unclean, doors barely closed and are filthy, some lights flickered and didn't work, fridge wasn’t working so all my food got warm, people scream and yell and are loud all night long, you can hear everyones convos in each room, walls are way too thin! Uneven floors made me feel like I was going to fall through the floor, did not get much sleep! Whoever the cleaner CARMEN is they need to learn to do their job and actually clean, people pay money for a clean room and I was not given that at all. I was highly disappointed in this place and will never come back, I was promised an upgraded room and nothing was upgraded.