Dear Eric, thank you for choosing JW Marriott Hotel Shenzhen during your recent trip to Shenzhen. First of all, we would like to thank you for sharing your stay experience, we are delighted to know that you are satisfied with our room facilities, convenient location and our service. However, we are sorry to know that the noise issue has bothered you. We've shared your review with our management team, and will discuss on how to solve the issue. Once again, thank you for sharing your stay experience and allowing us to make the necessary improvements, we hope to have you back with us soon!

Dear Kai Fai, thank you for staying with our hotel during your recent trip to Shenzhen. First of all, we would like to thank you for your compliment towards our friendly and helpful staffs and the quality of our bath amenities. However, we are with regret to know that your stay is not totally satisfied, and we have reviewed your stay experience with our management team. To address the problem you mentioned, our Engineering Department will check the Air-con and TV Channels in guestrooms to ensure a better stay experience. Once again, thank you for taking time to share your stay experience and allowing us to make the necessary improvements, we hope to have the pleasure of welcoming you back with us.

尊敬的宾客，首先十分感谢您选择入住我们酒店，同时也很感谢您分享您的入住体验。未能给您提供一个满意的入住体验，我们深感抱歉。我们十分重视您分享的情况，在看到您的留言后我们第一时间反馈给到酒店房务总监。针对您反馈的问题，我们已转达工程部同事，并将会到酒店客房进行检修。为了解更多您入住期间的细节，我们很希望您能与我们再次联系，以便我们及时改进。再次感谢您的留言，我们衷心希望您能再次光临，看到更好的我们并给予我们机会为您提供更优质的服务体验。

Dear Man Shu, thank you for staying with JW Marriott Hotel Shenzhen during your recent trip in Shenzhen. Through your rating, we are delighted to know that you had a wonderful stay with us. Thank you for taking time to share your rating, we hope to have you back with JW Marriott Hotel Shenzhen soon!

Dear Suk Han Joyce, thank you for staying with JW Marriott Hotel Shenzhen and for sharing your rating. Thank you for your feedback regarding the Air Conditioner in guest room, we have shared the feedback with our Engineering Team and will check the Air Conditioners in our guest room. Thank you for allowing us to have the necessary improvements, we hope to have you back with us soon!

Dear Chak Lam, thank you for staying with JW Marriott Hotel Shenzhen and for sharing your stay experience. Through your comment, we are delighted to know that you had a wonderful stay with us. Thank you for you compliment towards our friendly staff, we will share your kind words with our team. Once again, thank you for staying with JW Marriott Hotel Shenzhen, we hope to have you back with us soon!

Dear Man Ling, thank you for staying with JW Marriott Hotel Shenzhen and for the rating. We are delighted to know that you had a wonderful stay with us. Thank you once again for staying with us, we hope to have you back with JW Marriott Hotel Shenzhen soon!

Dear JAEKYUM, thank you for staying with JW Marriott Hotel Shenzhen during your recent trip to Shenzhen. Through your review, we are delighted to know that you had a wonderful stay with us. Thank you for your compliment towards our convenient location and breakfast buffet, we will share your kind words with our team. Once again, thank you for sharing your stay experience with us, we hope to have you back with JW Marriott Hotel Shenzhen soon!

Dear Yuen Wa, thank you for selecting our hotel during your recent trip to Shenzhen. We are with regret to know that your stay is not totally satisfied. To learn more about your stay experience, we would like to hear more from you, so we could make the necessary improvements. Yuen Wa, thank you once again for staying with us, we hope to have the pleasure of welcoming you back with us!

Dear Esther, thank you for staying with JW Marriott Hotel Shenzhen and for taking time to share your review. Through your review, we are delighted to know that you had a wonderful stay with us. Also, we are glad to know that you are satisfied with our delicious food and the overall experience. Thank you once again for sharing your stay experience, we hope to have you back with us soon!

Dear Kam Yung, thank you for staying with JW Marriott Hotel Shenzhen during your recent trip to Shenzhen. Through your rating, we are delighted to know that you had a wonderful stay with us. Thank you for sharing your stay experience, we hope to have you back with us soon!

Dear Gary, thank you for staying with JW Marriott Hotel Shenzhen and sharing your stay experience. First of all, we would like to thank you for your compliments towards our spacious and clean guestroom. Also, thank you for your recognition towards our convenient location, we are really proud of it. However, we are with regret to learn that your stay is not totally satisfied, we are really sorry about that. Once again, thank you for sharing your review and allowing us to make necessary changes, we wish to have you back with us during your next trip to Shenzhen!

Dear Emily, thank you for staying with us on your recent trip to Shenzhen. We are with regret to learn that your stay experience is not totally satisfied. To know more details of your stay, we are happy to hear more from you so we could make necessary improvements. We hope to have the pleasure of welcoming you back to our hotel on a future trip to Shenzhen.

Dear guest, thank you for choosing JW Marriott Hotel Shenzhen during your trip in Shenzhen, and for spending time on sharing your review. Thank you for your compliments towards our comfortable guest room and our great location, we are proud of it as well. Once again, thank you for staying with us and sharing your stay experience, we hope to see you back with us soon!

Dear Zhigang, thank you for staying with JW Marriott Hotel Shenzhen and sharing your experience with us. Through your review, we are delighted to know that you had a wonderful stay and satisfied with our well-maintained equipment, friendly staffs and overall environment. Thank you again for choosing us, we hope to see you back with us soon!

Dear Kei Man, thank you for choosing JW Marriott Hotel Shenzhen during your recent trip to Shenzhen. We are delighted to know that you had a great experience with us. Thank you once again for staying with us, we hope to see you back with us soon!

Dear So Ting, warm greetings from JW Marriott Hotel Shenzhen! Thank you for choosing us on your recent trip to Shenzhen, we are delighted to know that you had a wonderful stay with us. We hope to see you back with us soon!

尊敬的宾客，首先十分感谢您入住，也很感谢您的留言。未能给您提供一个让您满意入住体验，我们深感抱歉。我们十分重视您的入住体验，并已将您的留言反馈至酒店房务部总监。得到您的反馈后，我们第一时间对事件进行了调查，客房同事在看到您客房Do Not Disturb灯熄灭后，方进入客房进行客房打扫。我们十分抱歉为您造成不愉快的体验，我们十分乐意倾听您的分享，为了解更多您入住期间的细节，我们很希望您能与我们再次联系。再次感谢您的留言，我们衷心希望您能再次光临，看到更好的我们并给予我们机会为您提供更优质的服务体验。

尊敬的宾客您好，金茂深圳JW万豪酒店位于深圳福田中心区，临近福田口岸和广深高速入口及各旅游景点，坐拥“深圳名片”--深南大道，步行200米即可到达深圳四条线路交汇的地铁站--车公庙站（J1出口）。交通十分便利。非常感谢您给予的肯定，我们一定会加倍努力为宾客带来舒适难忘的下榻体验。衷心期待您的再次莅临。祝您生活愉快！

Dear guest, thank you for choosing JW Marriott Hotel Shenzhen and sharing with us your staying experience. We are very pleased to know that you appreciated our hotel service and enjoyed your visit in hotel. Your satisfaction is encouraging for us, which it is what in fact we strive for every day. Thank you again for your positive feedback and we will share this to the team. We look forward to welcoming you back to the JW Marriott Hotel Shenzhen.