Hồ bơi ngoài trời

Nhận xét về Aloft Singapore Novena

4 out of 5
Aloft Singapore Novena
16 Ah Hood Road, Singapore

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 41/60 nhận xét" "
Đánh giá 8 - Tốt. 12/60 nhận xét" "
Đánh giá 6 - Được. 5/60 nhận xét" "
Đánh giá 4 - Kém. 0/60 nhận xét" "
Đánh giá 2 - Tồi. 2/60 nhận xét" "

9,4/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Olivier

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Every staff members were extremely professional and helpful.
Lưu trú 7 đêm vào Tháng 5, 2024
Abby Khalid trả lời vào 14/05/2024
Dear Olivier, Thank you for sharing your kind words of appreciation with us. We are thrilled to know that we have delighted your during your stay with us. Looking forward to welcoming you back for another wonderful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Adriana

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo muy bien
Lưu trú 2 đêm vào Tháng 4, 2024
Abby Khalid trả lời vào 29/04/2024
Dear Adriana,Thank you for taking the time to leave us a review.We are delighted to know that you had a great time with us.Looking forward to welcoming you back for another visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Theresa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024
Abby Khalid trả lời vào 22/04/2024
Dear Theresa,Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Abby Khalid trả lời vào 02/04/2024
Dear Daniel,Thank you for taking the time to rate us.Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Juching

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All of the hotel employees are very friendly and always smiling for service. Good experience during this trip!
Lưu trú 2 đêm vào Tháng 3, 2024
Abby Khalid trả lời vào 02/04/2024
Dear Juching,Thank you for sharing your wonderful stay experience with us.We are thrilled to know that you have enjoyed your stay with us. Your kind words of appreciation go a long way towards boosting our team’s morale.Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

8/10 - Tốt

Jenny

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Abby Khalid trả lời vào 18/03/2024
Dear Jenny,Thank you for taking the time to rate us. Your high rating means a lot to us, and we will be sure to share your positive rating with the team. Looking forward to welcoming you back for another visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

2/10 - Tồi

Samuel

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
During my fiancé's first trip out of Thailand, we stayed at A Loft in Singapore, an experience that, unfortunately, left much to be desired. Our room was notably smaller than anticipated, a disappointment that was only the beginning of our issues. Shortly after settling in, we encountered an electrical problem when a breaker tripped, cutting power to our air conditioning. While the presence of an ice machine was a small relief, the overall experience continued to decline. Breakfast at the hotel was mediocre at best. Having stayed in numerous hotels across Asia over the past month, I found A Loft's breakfast area to be particularly cramped and overcrowded. Seated outside by the restaurant host, our meal was further disrupted by lawn service using leaf blowers uncomfortably close to the dining area, rendering conversation nearly impossible. Moreover, I experienced bed bug bites during our stay, necessitating medical attention upon my return to Thailand. The bites, located on my right arm, right leg, and left elbow, prompted a report to the front desk to ensure the room would not be allocated to other guests before thorough treatment. The hotel manager, upon checkout, informed me that the rooms had been recently treated for pests and took photographs of my bites for hotel records. In compensation, we were offered a choice between a taxi service or a complimentary drink, neither of which addressed my immediate need for medical treatment.
Lưu trú 1 đêm vào Tháng 3, 2024
Abby Khalid trả lời vào 14/03/2024
Dear Samuel, Thank you for bringing your concerns to our attention. We are truly disappointed that your overall experience was not all that could have been, and sincerely apologise for the inconvenience caused. Your experience matters to us, and we will address your concerns with our team to ensure that such shortcomings are not repeated in the future. We have noted and appreciate your feedback on the breakfast experience. We seek your kind understanding that the crowd was due to the peak period. Nevertheless, we have highlighted this with our team to better manage the situation in the future. We are sorry to hear about the bites you encountered, and we have gotten our team to immediately check the room. We hope to have the opportunity to welcome you back with us at the Aloft Singapore. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Vielka

Lưu trú 6 đêm vào Tháng 3, 2024
Abby Khalid trả lời vào 03/04/2024
Dear Vielka, Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a good stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

keisuke

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good
Lưu trú 3 đêm vào Tháng 3, 2024
Abby Khalid trả lời vào 12/03/2024
Dear keisuke,Thank you for choosing Aloft Singapore.Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Suzanne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel room as clean and modern. I didn’t get to take a walk around the property so I can’t comment on anything. I never ate any restaurants as it was only a quick visit to Singapore. Not too far from Marina Bay Area, probably about 15 minutes when there’s not much traffic. Handy supermarket which is attached to the hotel. Reception/check-in staff all very accommodating..
Lưu trú 3 đêm vào Tháng 3, 2024
Abby Khalid trả lời vào 11/03/2024
Dear Suzanne, Thank you for choosing Aloft Singapore and sharing your fantastic experience with us. We are delighted to hear your kind words of appreciation on our property. We are thrilled to know that you have enjoyed your stay with us. It is delightful to hear your acknowledgement on our cleanliness and hospitality. We have shared your kind words of appreciation with the team. We would like to share that we do have shuttle bus to Novena MRT station for your travel convenience. For your future visit, you may approach our friendly Concierge team who will be glad to assist you with recommendations on the best and accessible way to travel around Singapore. It’s great that you appreciate our location. We are indeed in a convenient location with a mall at proximity for your shopping needs. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

??

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
とても快適に過ごすことができました!
Lưu trú 3 đêm vào Tháng 3, 2024
Abby Khalid trả lời vào 05/03/2024
Dear ??,Thank you for choosing Aloft Singapore for your recent stay.We are so very pleased that you had a comfortable stay in our hotel. We have shared your positive rating with the team.Looking forward to welcoming you back for another delightful visit soon when your travel brings you back to Singapore.Sincerely, Abby Khalid Assistant Front Office Manager

6/10 - Được

Srinivasa

Đi cùng gia đình
Thích: Sạch sẽ
There were 2 towers and the person who assisted with checkin did not alert that the tower assigned to us had a tedious access through parking garage before 8am. Took a while for us to figure out before the concierge offered help.
Lưu trú 3 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 05/03/2024
Dear Srinivasa,Thank you for choosing Aloft Singapore for your recent stay.We apologize for this inconvenience caused during your stay and for falling short of meeting your expectations. Rest assured your comfort and our providing a safe environment are our utmost concern. Your feedback has been well noted and shared with our team to ensure this is an isolated incident.We sincerely hope you will not benchmark our hotel due to this incident and we look forward to welcoming you back again in the near future.Sincerely, Abby Khalid Assistant Front Office Manager

8/10 - Tốt

Susie, Los Angeles

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Small rooms but overall good
Lưu trú 1 đêm vào Tháng 3, 2024
Abby Khalid trả lời vào 05/03/2024
Dear Susie,Thank you for choosing Aloft Singapore for your recent stay.Your high rating means a lot to us, and we are happy that you had a great stay at our hotel. We have shared your positive rating with the team.We look forward to welcoming you back to our hotel.Sincerely, Abby Khalid Assistant Front Office Manager

8/10 - Tốt

Allan

Lưu trú 3 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 05/03/2024
Dear Allan, Thank you for choosing Aloft Singapore for your recent stay.Your high rating means a lot to us, and we are happy that you had a great stay at our hotel. We have shared your positive rating with the team.We look forward to welcoming you back to our hotel.Sincerely, Abby Khalid Assistant Front Office Manager

10/10 - Xuất sắc

Desmond

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 27/02/2024
Dear Desmond,Thank you for choosing Aloft Singapore.Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Chi Lok Lawrence

Lưu trú 4 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 22/02/2024
Dear Chi Lok Lawrence,Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Daphne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Customer service was excellent, namely Zack in the restaurant and Jay at the front. Friendly and helpful staff that made our 11 day stay there wonderful. Great to have shuttle service to the MRT station and hospital where we went everyday to visit a family member there. Breakfast was excellent and close to some good restaurants which was walkable to.
Lưu trú 11 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 19/02/2024
Dear Daphne,Thank you for sharing your amazing experience from your recent stay with us. We are thrilled to know that you had a wonderful stay with us. We are indeed committed to creating an exceptional stay experience for all our esteemed guests and your kind words of appreciation truly made our day.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Seokhui

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was such a touching place. Breakfast, cleanliness, and kindness were so good. If you come next time, you will come again.
Lưu trú 3 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 19/02/2024
Dear Seokhui,Thank you for sharing your pleasant experience with us.It is heartwarming to hear your kind words of appreciation on our breakfast offerings, cleanliness, and hospitality. Your feedback goes a long way towards boosting our team’s morale.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

8/10 - Tốt

Parthiban

Lưu trú 1 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 19/02/2024
Dear Parthiban,Thank you for choosing Aloft Singapore. Your high rating means a lot to us, and we are delighted that you had a great stay with us.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Brijesh

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Made my stay for a quick visit to Singapore very comfortable. Hotel staff is excellent and are very accommodating. The hotel itself is very beautiful and convenient.
Lưu trú 4 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 13/02/2024
Dear Brijesh,Thank you for sharing your wonderful experience from your recent stay with us.We are delighted to know that you have enjoyed your stay with us. Our team indeed is committed to providing an exceptional service for all our valued guests.We look forward to welcome you back for another visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Jason Tidus

Lưu trú 1 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 15/02/2024
Dear Jason Tidus,Thank you for choosing Aloft Singapore and taking the time to rate us. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Colin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Service was excellent, helpful, and friendly. The rooms were clean and modern. The breakfast was top notch and had daily variations. Pool was great. The location was the only issue as it was a bit of a distance to most of the attractions but taxis are relatively inexpensive.
Lưu trú 6 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 12/02/2024
Dear Colin, Thank you for sharing your kind words of appreciation with us. We are delighted to hear your acknowledgment on our service, breakfast variety, the room, and the pool. Your experience matters to us. We look forward to welcoming you back for another visit with us.

10/10 - Xuất sắc

Donald, Carmel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very modern
Lưu trú 1 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 09/02/2024
Dear Donald,Thank you for sharing your positive feedback from your recent stay with us.We are pleased to hear your kind words of appreciation on our modern and vibrant space.Looking forward to welcoming you back for another visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

8/10 - Tốt

Wei Lee

Lưu trú 1 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 26/03/2024
Dear Wei Lee,Thank you for taking the time to rate us.Your high rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Esabelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 06/02/2024
Dear Esabelle,Thank you for choosing Aloft Singapore and sharing your experience with us. Your perfect rating means a lot to us, and we are happy that you had a great stay with us. We will be sure to share your positive rating with the team. We look forward to welcoming you back for another delightful visit soon if your travel brings you back to Singapore. Sincerely, Abby Assistant Front Office Manager

8/10 - Tốt

Hidekazu

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Abby Khalid trả lời vào 06/02/2024
Dear Hidekazu,Thank you for choosing Aloft Singapore for your recent stay.Your high rating means a lot to us, and we will be sure to share your positive rating with the team. Looking forward to welcoming you back for another visit with us. Sincerely, Abby Khalid Assistant Front Office Manager

10/10 - Xuất sắc

KOUAME NOEL

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 02/02/2024
Dear Kouame Noel, Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

KOJI

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
非常に綺麗で快適に過ごせるホテルです
Lưu trú 2 đêm vào Tháng 1, 2024
Ko Seng trả lời vào 07/02/2024
Dear Koji,Thank you for sharing your pleasant experience with us.Maintaining a clean environment is of our utmost priority and we are delighted to hear your acknowledgment on our cleanliness. Looking forward to welcoming you back for another visit with us. Sincerely,Ko SengAssistant Executive Housekeeper

10/10 - Xuất sắc

Priscilla, Jacksonville

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
From the moment we got out of the taxi I felt like we were treated like luxury. Every single attendant wanted to assist us and they were all so kind. My favorites were Maria and Zach who were handling the breakfast area. This is best breakfast I’ve ever had at a hotel, top notch! Service was amazing and if I stay in Singapore in the future I’ll be back. 10/10!!!
Lưu trú 3 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 01/02/2024
Dear Priscilla, Thank you for sharing your wonderful experience from your recent stay with us. We are thrilled to know that you have enjoyed your stay with us. Our team take great pride in creating an exceptional stay experience for all our valued guests and your kind words of appreciation truly made our day. We look forward to welcoming you back with us if your travel brings you back to Singapore. Sincerely,Abby KhalidAssistant Front Office Manager

8/10 - Tốt

Yat Leung

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
I received a mail directly from the hotel that I can be upgraded to Urban Room from Breezy Room. However, when I checked into the hotel, the front was not aware of the arrangement and the Urban Rooms were fully occupied that night. I had to stay in Breezy Room for the first night and moved for the following nights. When we informed the front desk on the next morning that we had packed our luggage and ready to move, the front desk staff in our wing had no record and had to check again. Total lack of communication!
Lưu trú 4 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 01/02/2024
Dear Yat Leung, Thank you for sharing your experience and bringing your concerns to our attention. Providing the highest level of hospitality is of our utmost priority, and please accept our sincerest apologies that your expectations were not met during your stay. We have highlighted your feedback for improvements and further internal training to ensure such shortcomings are not repeated in the future. We hope to have the opportunity to regain your confidence on the offerings at the Aloft Singapore Novena. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
First Time Stay
First time stay- like the spacious room, comfy bed!
Lưu trú 2 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 30/01/2024
Dear Guest,Thank you for sharing your experience from your recent stay with us.We are glad to know that you appreciate our room and bedding.We look forward to welcoming you back for another pleasant visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

6/10 - Được

KI DUCK

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 01/02/2024
Dear KI DUCK, Thank you for choosing Aloft Singapore and taking the time to rate us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

8/10 - Tốt

Farrukh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 29/01/2024
Dear Farrukh,Thank you for taking the time to rate us. Your high rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

8/10 - Tốt

thanh

Lưu trú 2 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 29/01/2024
Dear thanh,Thank you for taking the time to rate us. Your high rating means a lot to us, and we are thrilled that you had a great stay with us.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
非常滿意的周年紀念日
一進房間看到酒店為我們準備的周年紀念日小驚喜,非常有心思。房間都很乾淨,沒有臭味,酒店位置好,隔離便是小型商場,有超級市場和數間餐廳,十分方便。早餐味道好,而且餐廳員工非常細心,看到我的牛角包焗燶了立即換過兩個給我,難得一讚。 對於今次體驗,我和老公都感到非常滿意,感謝所有工作人員的服務。
Lưu trú 1 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 22/01/2024
Dear -, Thank you for choosing us to celebrate your special occasion and sharing your amazing experience with us. It brings us immense joy that you appreciate the amenities that we have specially prepared for you. We are also glad to hear your acknowledgement on our cleanliness. We are indeed conveniently located with a mall at proximity for all your shopping and dining needs. It is heartwarming to know that you were well taken care of especially during the breakfast. Your kind words of appreciation go a long way in reaffirming our efforts towards delivering a great guest experience. Looking forward to welcoming you back for another pleasant visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Alexandra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2024
Abby Khalid trả lời vào 12/01/2024
Dear Alexandra, Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Gabriel

Lưu trú 1 đêm vào Tháng 12, 2023
Abby Khalid trả lời vào 17/01/2024
Dear Gabriel,Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Gabriel

Lưu trú 1 đêm vào Tháng 12, 2023
Abby Khalid trả lời vào 17/01/2024
Dear Gabriel,Thank you for choosing Aloft Singapore. Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Jigna

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 11, 2023
Abby Khalid trả lời vào 12/12/2023
Dear Jigna, Thank you for choosing Aloft Singapore.Your exceptional rating means a lot to us, and we are thrilled that you had a great stay with us. We will be sure to share your positive rating with the team.Looking forward to welcoming you back for another delightful visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

6/10 - Được

Kheng Siong

Lưu trú 4 đêm vào Tháng 11, 2023
Abby Khalid trả lời vào 28/12/2023
Dear Kheng Siong,Thank you for choosing Aloft Singapore and taking the time to rate us.Looking forward to welcoming you back for another visit with us. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Aki

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed the sta. There is a mall next to the hotel.
Lưu trú 2 đêm vào Tháng 11, 2023
Abby Khalid trả lời vào 24/11/2023
Dear Aki,Thank you for sharing your stay experience with us.We are delighted to know that you have enjoyed your stay with us.We look forward to welcoming you back for another visit with us.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Margaux

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Abby Khalid trả lời vào 06/11/2023
Dear Margaux,Your exceptional rating means a lot to us. We are thrilled that you have enjoyed your stay with us. Looking forward to your next stay with us at the Aloft Singapore Novena.Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Wei Beng, Hong Kong

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There are two wings and I would have preferred to be in the same wing where gym and pool is located. Otherwise I have to walk across a car park or mall in my swim wear ! That’s the only not so good thing about this hotel :)
Lưu trú 2 đêm vào Tháng 10, 2023
Abby Khalid trả lời vào 19/10/2023
Dear Mr Wei Beng, Thank you for choosing Aloft Singapore and sharing your genuine experience with us. We appreciate your feedback on our gym and pool. We would like to share that we do have a gym in the East wing located at level 2. For your future visit, you may wish to consider our Urban room packages to enjoy a larger gym and a pool under one roof. I look forward to having the pleasure of welcoming you back. Sincerely,Abby KhalidAssistant Front Office Manager

10/10 - Xuất sắc

Chang

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Mr Faiz Alam trả lời vào 25/09/2023
Thank you for your excellent rating. We are thrilled that you have enjoyed your stay with us. Looking forward to your next stay with us at the Aloft Singapore Novena.

10/10 - Xuất sắc

Chang

Lưu trú 1 đêm vào Tháng 9, 2023
Mr Faiz Alam trả lời vào 25/09/2023
Thank you for your excellent rating. We are thrilled that you have enjoyed your stay with us. Looking forward to your next stay with us at the Aloft Singapore Novena.