Khách sạn South New Castle , New Castle

"Need more outlets in the room and need a pool oh also need a hot breakfast some sausage eggs wiggle maker was empty"

"They were very nice and it was clean"

"Pros- close to the outlet mall Cons- our room was dirty. Had hair on the sofa and bathroom walls. There were stains on the duvet and a used band-aid was in the bathtub. While trying to speak with the staff on duty teh next morning to let them know, he walked away, grumbling to himsef" who cleaned rm .....?" . All he was concerned about was who had been responsible to clean. No empathy to the client, no apologies. Really terrible customer service. I am definitely not staying in this hotel again."

"Pros; Staff very pleasant and helpful. Room was clean with a frig, microwave, and coffee. Able to park right outside our door. Good rate. Able to bring in our dog which was a priority. Cons: no ice machine, owner had to give me ice out of her own frig in a cup. No restaurants or gas stations or shops nearby. Very off the beaten path."

"Limited breakfast but better than nothing."

"Decent breakfast"

"The hotel staff was excellent. Breakfast was good. They had waffles, eggs, sausage, yogurt, oatmeal, cereal, bagels, toast, juices, coffee, banannas, muffins, granola bars and applesauce. The room was decent however the room needed a few repairs. The towel ring fell off, a rip in the office chair and the box springs were covered in plastic with the tape coming off. However, the queen beds and pillows were super comfy. The room was clean and had a fridge and microwave. Our only disappointment was...

"The location is very convenient when you do shopping in outlet mall. The room is clean, the staff are very friendly and the breakfast is good. We always stay in this hotel because of the service."

"The room was awesome. It had plenty of space and I also had a sofa sleeper for my grandchildren. We also had the opportunity to eat from the restaurant. The breakfast was fabulous. I also want to thank that awesome front desk. Britney was wonderful exceptional. The cookies were super good. The water was good. I will look to stay again. I truly enjoyed myself."

"Bathtub tile gross. Refrigerator didn't keep anything cold. Toilet running off and on. Smells of smoke in non smoking room."

"Took a long time to check in. But the staff member was friendly when we got up there and apologized about the wait."

"Breakfast was ok could of have bacon or sausage with it. Under remodel but overall great stay"