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"Clean room And bang in the middle of Gunwharf Quay and outlet shopping, great location"

"The room was clean and spacious. The bed was too soft for my liking and I found it uncomfortable. Other than that, it was a nice room. The hotel is a little run down in places but it has a relaxed atmosphere and never felt busy. The staff were friendly. Breakfast was tasty and there was a great selection of food. We did have to wait for food to be replenished which was a bit disappointing."

"Lovely and quiet "

"The breakfast was very good nice selection and it was warm and fresh. Our room was basic but had everything we needed and it was clean. The staff were great. I would definitely recommend this hotel."

"The bar staff need some serious training, terrible service on Saturday evening , staff looked like university students clueless and zero customer service The room was ok, lots of fluff and dust under the bed, no I didn't deliberately check, I dropped something and saw it, the shower cubicle needs a good scrub too! And no fridge in the room!"

"The hotel is lovely. The staff can’t do enough and are always busy working, it’s clean and well kept. There was a little welcome pack for my son with snacks, games and toiletries in a really cute little bag. Really enjoyed the stay."

"Great location"

"Undergoing renovations during my stay so have to reserve judgement a bit. Room was clean and comfortable and small things do matter. Hot chocolate and biscuits were a much appreciated extra that I wasn’t expecting. WiFi worked fine for me and breakfast was good. "

"Very well kept nice room bit to far away from reception for me"