Search Hotels Near Southern Ridge Golf Club, Phoenix

"First, the check-in process is inadequate. Managing a physical hospitality property solely through an overseas kiosk is a major failure in service. They are taking jobs from Americans. Second, the hygiene and maintenance of the property are poor. The facility is visibly grimy and poorly maintained. An extended stay model should not imply a lower standard of cleanliness, and the current environment feels unsanitary. Finally, there is a total lack of essential amenities. Basic hygiene products, including shampoo and conditioner, are completely absent. Given the minimalist approach to your staffing, these essentials should at the very least be stocked in the rooms. As a paying guest, I expect a baseline of cleanliness and local support. I am requesting an immediate response regarding how you intend to rectify these issues or provide a partial refund for the lack of advertised services."

"New, nice, clean place. Very good for longer stays due to full kitchen in each room."

"Sheets were dirty, floor, toilet paper used, towels stained, sink smelled, bathroom toilet seat falling off, shower dirty, and stains on walls etc "

"Amenities and Gym were by far the best I've ever seen for a hotel. "

"Staffing/building needs improvement. Better management skills needed for front desk agents, manager was rude when attempting to book for another weeks stay! Wanted us to stay in the same room without cleaning although we checked out and were rebooking hoping to get into a different room. "

"Very poor staff and poor management and cleanliness "

"view of roof was kinda gross"

"Green tree was a great stay looking for great rest a was able to enjoy it thanks to staff rooms were clean. 10/10"

"The pool is much smaller than the photo depicts. The rooms are updated. The beds are confortable. I like a motel for the fact that you can pull right up to your door!"